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Relax Inn

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44 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Clayton, New York
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 September 2014 via mobile

We stayed here for the boilermaker in Utica ny in July. The hotel is awful, and scary. We didn't even want to leave our car there while we carpooled to utica. We found bass pro shops and left it there for the day. There were bugs in the bathroom and I'm pretty sure people lived in the hotel as well

2 Thank Kellymeisch
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014 via mobile

This is basically your average "pay little, expect little" sort of operation. You get a room with no frills that opens to the outdoors, not an interior hallway. There was a paper in the room saying that the management cares about quality, but the line for the name of the housekeeper wasn't even filled in. There was one peppermint, though... More 

Thank LTreu
east greenbush, NY
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014

Unfortunately we stayed 2 nights. I don't believe the sheets were clean even the first night, definitely not changed the second night. The lighting is poor - very low wattage bulbs! Outlets can't handle even charging a phone. The mattresses weren't very good, the bedspread hasn't been washed in I don't know how long- grime around the edges. There was... More 

2 Thank capper_67
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 December 2013 via mobile

Avoid this location at all costs. No choice in booking a hotel as work selects the cheapest place. To start the place is poorly lit and difficult to find. No lights in the parking lot and the seedy people who appear to reside within this location require you to look over your shoulder. Check in was ok but the real... More 

Thank Jyarnal
Okemos, Michigan
Level Contributor
1,661 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 440 helpful votes
Reviewed 28 August 2013

Stayed here for one night as we wanted to visit Fort Stanwick the next morning. Our room was barely acceptable. It could have been cleaned better. There was no clock in the room. Would probably not stay here again.

Thank Chipperhigh2
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 August 2013

My husband and I have stayed at this hotel for perhaps 5 years, attending an annual event. The location is excellent for attending that event. Over that time, they have added hair dryers, refrigerators and microwave ovens. A year ago, I might have rated it as average. This year was notably different. The first day, we did not request a... More 

1 Thank Nancy W
Malta, New York
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 August 2013

There was a time when a hotel like this one would have been inviting, even charming. Unfortunately, all the reviews are correct. This place is a dump. There are some serious issues with housekeeping and cleanliness. Why should we have to ask for clean sheets at check-in or clean towels for the bathroom? Would gladly have stayed if management was... More 

Thank KateMoves
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2013

The location of this place is terrible, cross the intersection at your own risk. The main lobby is smaller than my linen closet at home and the staff are very rude. The room had stains on the rugs and sheets, someone else's toe nail clippings on the floor, and BED BUGS. We only stayed for 3 hours before discovering them.... More 

1 Thank Carmakiller
2 reviews
Reviewed 5 May 2013

This place is horrible and that doesn't even describe it! If just the site of the dented steel entry doors to each exterior facing room to the check-in desk with piles of assumingly dirty comforters heaped up in the visible back room won't turn you away, the rooms them self will give you the chills like something out of a... More 

Thank Dginter19
East Amherst, New York
1 review
Reviewed 16 October 2012

This has to be one of the worst nights I've had! We were in town to visit the family in Oriskany, had booked for two nights. First...it had a no smoking sign on the door...previous visitors obviously smoked. The heater worked but was so noisy I couldn't stay asleep, it rattled badly! The room was ok as far as cleanliness... More 

Thank Phyllis S

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast

Additional Information about Relax Inn

Address: 145 East Whitesboro Street (at Erie Blvd), Rome, NY 13440 (Formerly Econo Lodge Rome)
Region: United States > New York > Rome
Price Range: RM280 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Relax Inn 2*
Number of rooms: 57
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Also Known As:
Econo Lodge Rome
Rome Econo Lodge
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Questions & Answers

Questions? Get answers from Relax Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel.”
 of 5 bubbles angelrockfarm, 13 Oct 2014 | Read review
“Not possible. We tried.”
 of 5 bubbles KateMoves, 7 Aug 2013 | Read review
“keep driving...”
 of 5 bubbles chefermom2, 26 Aug 2012 | Read review
“try somewhere else”
 of 5 bubbles hjc1952, 20 Sep 2011 | Read review
“just dont stay here”
 of 5 bubbles Seamans, 4 Aug 2011 | Read review
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