We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Expedia.comUS$120*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Best Western Plus Vancouver Mall Dr. Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

743 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 735: English reviews
Start your review of Best Western Plus Vancouver Mall Dr. Hotel & Suites
 Click to rate
Caldwell, Texas
Reviewed 6 days ago NEW

I read the reviews for hotels near the Portland airport. Hampton was rated a little better and we stayed there the night we arrived. They were booked the night prior to our departure so we stayed at Best Western Plus Vancouver Mall. We were upgraded to the Jacuzzi Suite when we arrived which was a pleasant surprise and we did...

Review collected in partnership with Best Western
 Report
Helpful?
Thank SandraMck58
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Sandra, We're so pleased to hear that you were very satisfied with your stay! Your compliments are highly appreciated, and we're honored that you consider us the best hotel you stayed at during your trip. We're glad that you enjoyed our Jacuzzi Suite! Thanks so much for sharing your experience with us and providing your positive recommendation to other...

Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We were greeted by great staff and received an extraordinarily large room with nice furnishings, microwave and fridge as well as internet access, In general, the other amenities were nice. There is no onsite restaurant or bar, but soft drinks and microwavable junk food are for sale in the lobby. The complementary coffee in the lobby was delicious. There were...

 Report
Helpful?
Thank Sungron
About Hotel's Favourite Review
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Sungron, We are ecstatic that you had such an amazing time during your stay and thank you for telling us about it! We are so glad that the room exceeded your expectations with size, amenities, and comfort! We are also pleased to know that the staff was able to help you in a convenient and friendly manner. We hope...

Reviewed 1 week ago

Really wonderful staff, very clean, great breakfast, and close to many things! Also, very safe location for families to stay and feel comfortable! Everyone was very accommodating and helpful. Clean pool, hot tub, and spa area.

 Report
Helpful?
Thank Tracy M
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Tracy, Our team at Best Western Plus Vancouver Mall aims to provide our guests with a relaxing stay and we are so pleased that you found exactly that! The safety and security of our guests is a priority for us and it is great to know that you felt so comfortable. We really appreciate your feedback and for letting...

Yakima, Washington
Reviewed 1 week ago

The price has gone up and makes it unaffordable. Sorry. We have an rv that we will have to use it more. We visit a dying relative there and prefer your hotel especially in winter and cooler months. Too bad the rewards at BW dont happen more quickly!

Review collected in partnership with Best Western
 Report
Helpful?
Thank thomasdP8849WO
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Thomas, We would like to start by letting you know that we are deeply saddened to hear about your family member's health. Please know that our thoughts are with you all during this difficult time. We are also sorry to hear that although you appear to find our hotel to be great and worthy of a five-star review, our...

Zimmerman, Minnesota
Reviewed 1 week ago via mobile

Hotel is clean and in nice area. Close to many restaurants and mall. Rooms are very large and in great condition. Beds were very comfortable. Pool was perfect temperature and hot tub was relaxing. Staff very friendly. Breakfast was plentiful and well stocked. Would recommend to anyone that is in the area. Very convenient to Portland area also.

 Report
Helpful?
Thank Bradley T
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Bradley, Thank you for your lovely compliments! Your recommendation is such an honor to us, and we are thrilled that you had such a wonderful stay at our hotel. We're glad that you enjoyed our comfortable beds, well-stocked breakfast, and nice amenities, as well as our convenient location. Our staff is happy to have been a positive part of...

Salt Lake City, Utah, United States
Reviewed 1 week ago

This is another fine Best Western Plus. The staff is very helpful. The rooms I've had at this hotel are very spacious and clean. There is no road noise. The hallways are carpeted which eliminates interior noise. The breakfast is very good. The internet signal is strong. I stay here every time I come to Vancouver.

 Report
Helpful?
Thank Bob B
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Bob, Familiar faces are such a welcome sight! Every time we see a returning guest we consider it a great compliment as it demonstrates that we are continuously living up to your expectations. Thank you for sharing your wonderful compliments with us! We are grateful for every opportunity you give us to deliver another comfortable stay paired with friendly...

Reviewed 1 week ago

We plan to visit Vancouver again and we will stay here! The room was gorgeous and large. Our family of four had plenty of space in this comfortable room. The beds were extremely comfortable too! Great location and great service! I would have to make something up to complain. I can't wait to return.

 Report
Helpful?
Thank Dana O
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Dana, Your outstanding review of Best Western Plus Vancouver Mall made our day! We're so pleased that you and your family enjoyed your spacious, well-appointed accommodations. With so much to do while traveling, catching up on rest is important. We're glad our comfortable beds helped you sleep well! Our staff will be flattered that you appreciated their excellent service...

Vancouver, bc
Reviewed 2 weeks ago via mobile

We were there for a ball tournament. It was a great stay. Staff was very friendly and always pleasant. Food was great!! The rooms were clean and decorated beautiful. Would definitely recommend staying here.

 Report
Helpful?
Thank britjuscam
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

It is great to know that you all had a fantastic stay! Thank you very much for sharing your experience with us. We hope that that the tournament was a success, and that everyone had fun. We are pleased to hear that you appreciated our staff, food, and accommodations, and we are grateful for the recommendation to other travelers. Thanks...

Eugene, Oregon
Reviewed 2 weeks ago

After getting our room key which didn't work went back to see Taylar at the front desk. They discovered their key coder wasn't working due to low batteries with no replacements or a back-up key coder. Both girls at the front desk were still smiling even though they were very stressed out. They ended up letting us into our room...

 Report
Helpful?
Thank Jeff H
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Jeff, We never want to hear that our guests experience difficulties such as you described but it is so great to know that our team at the front desk was able to get you settled into your room after not too long. We appreciate your patience and apologize for the inconvenience! We are also sorry that you were disturbed...

Reviewed 3 weeks ago

The room was clean and very close to restaurants. I really enjoyed our time there. I would recommend this location to anyone that will be in the Vancouver area. The people that work there are very friendly.

 Report
Helpful?
Thank mhill0106
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

We are thrilled to hear that you thoroughly enjoyed your visit with us. Your recommendation is the highest honor, and our staff appreciates your kind compliments. We are glad that our clean rooms and excellent location both contributed to the enjoyment of your stay. Thank you for choosing Best Western Plus Vancouver Mall for your trip to Vancouver. We hope...

79 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (63)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (16)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (5)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (5)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Vancouver hotels
1.5 km away
Heathman Lodge
Heathman Lodge
#2 of 29 in Vancouver
844 reviews
5.9 km away
Hampton Inn & Suites Portland / Vancouver
9.2 km away
La Quinta Inn & Suites Vancouver
Show Prices
Show Prices
Show Prices
0.3 km away
Comfort Suites Vancouver
Comfort Suites Vancouver
#12 of 29 in Vancouver
180 reviews
4.3 km away
Best Western Inn Of Vancouver
2.0 km away
Holiday Inn Express Hotel & Suites Vancouver Portland North
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Best Western Plus Vancouver Mall Dr. Hotel & Suites

Address: 9420 NE Vancouver Mall Dr, Vancouver, WA 98662
Region: United States > Washington > Vancouver
Price Range: RM423 - RM851 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Dr. Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Best Western, Orbitz, Hotwire, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Plus Vancouver Mall Dr. Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#2 Best Value Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#4 Business Hotel in Vancouver
#6 Family Hotel in Vancouver
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed.was hard, to hard”
972lindao, 15 Apr 2017 | Read review
“Ask for a room with the even numbers they do not face the parking lot so it was very quiet,”
JenJen1865, 7 Feb 2017 | Read review
“The rooms I had for the two independent stays were fine.”
Lambiepie63, 19 Dec 2016 | Read review
“A few extra bucks got us a larger room to enjoy!”
daler342, 21 Nov 2016 | Read review
“Excellent suite.”
drotert, 27 Oct 2016 | Read review
5 of 5
Expedia.com
US$120* /night
View Deal
CancelonUS$123
PricelineUS$120
Orbitz.comUS$120
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates