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Holiday Inn Express Hotel & Suites Fairbanks

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Holiday Inn Express Hotel & Suites Fairbanks
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Fairbanks
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Showing 224: English reviews
Tok, Alaska, United States
Reviewed 9 February 2016

I know I have reviewed this place couple of times but I really love this hotel. My sister and I had terrible heartburn and couldn't get to sleep. We went down to the lobby where we met Ruby. She offered us antacids and gave us each a milk to help settle our stomachs. Thank you Ruby you made my night.

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Helpful?
Thank Cherish L
Perth, Australia
Reviewed 8 December 2015 via mobile

No issues, good location in town. Shops over the road, restaurants close. No noise issues. Staff were good, friendly. Room was clean & tidy. Best of all it had a laundry !!! $2 for a washing machine !!! You won't find that in many hotels !!! Thank you ;) free cookies at the lobby. Beauty ;) a classy hotel. Feels...

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Thank aussiejashank
Denver, Colorado
Reviewed 18 November 2015

Checked in early after long day, hotel staff was cheerful and gave us extra blankets. Breakfast was hot and filling. Let us have late check out due to evening flight from airport. Wifi was strong in the rooms.

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Helpful?
Thank Suevacation
THGManager, Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review. So happy you enjoyed your stay!

New York
Reviewed 16 November 2015 via mobile

We stayed at the HIE for 2 weeks and although it wasn't perfect it was adequately comfortable. The room was clean and neat. Had a lot of room for our stuff as we were in the midst of moving. Breakfast was just okay and the pancake maker was a little faulty but we managed to make it work. Items changed...

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Thank Lynne R
Anchorage, Alaska
Reviewed 2 November 2015 via mobile

Traveling with kids takes extra planning. Fairbanks hotels with pools are not ubiquitous. Imagine our dismay to get checked in and find the pool closed for repair. Something like this needs to be made note of when reservations are made so that alternatives can be found. Maybe that doesn't fall under "customer service" in their definition. Also less than Par...

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1Thank Timetraveler2004
THGManager, Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Hi, Thank you for taking the time to share your experience. First, I'd like to apologize for falling short. It's common practice for us to post an alert to our website when our pool is closed, and unfortunately, this repair took us by surprise. I absolutely understand how this could be a huge disappointment when travelling with little ones. I'm...

Geelong, Australia
Reviewed 19 October 2015

Clean quiet comfortable. Large rooms. Breakfast included in price. On edge of town but near the shopping strip. Great bookstore. A few takeaway place near by but steer clear of these. Cafe in bookshop. Between airport and main centre of Fairbanks. Need a car. In Fairbanks start at the visitors centre -at least one plus hours but is open early....

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Thank Susie V
Johnson City, Tennessee
Reviewed 9 October 2015

We have stayed months of our lives at this hotel over the past years as traveling for business. Consistent. Solid. Great staff - although somewhat rapid staff turnover. They always seemed to quickly recognize and treat us well. I would recommend staying here !!!

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Thank NurseMD
Atlanta, Georgia
Reviewed 6 October 2015

Enjoyed the quick stay here. The bed / mattress, linens, and pillows were all very comfortable and allowed for a good night's sleep. The thermostat was easy to adjust and worked as expected. The wi-fi allowed for some song downloads. We also took advantage of the free hot breakfast and scored pancakes, biscuits, coffee, juice, and fruit to start the...

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Thank TravelingTravelingTr
Oshkosh, WI
Reviewed 2 October 2015

We loved the way the staff treated us, but I was appalled at how noisy the rooms were. You can not only hear people walking on the floor above you, you can hear the water running in the shower above you even when you are in a different room! This is by far the noisiest hotel I have ever stayed...

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1Thank Cabo_Bob_and_Harriet
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear Cabo_Bob_and_Harriet, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about customer service. However, we’re sorry about the noise during your stay. We will address this concern. While we understand that your stay was not 100% satisfactory, we would hope that you...

Philadelphia, Pennsylvania
Reviewed 21 September 2015

This facility has all the usual things expected for a HIE. They had afternoon freshly baked cookies as an extra. The staff was very friendly and full of recommendations of where to eat. It is directly across the street from a mall.

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Thank happyflyer45

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room. Ask about our Free Airport Shuttle Service 24/7. The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Region: United States > Alaska > Fairbanks
Price Range: RM463 - RM1,110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Hotel Style:
#4 Family Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fairbanks staff and other travellers.
3 questions
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Regional Qld, Australia
over a year ago
Inglewood, California

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Questions? Get answers from Holiday Inn Express Hotel & Suites Fairbanks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views of sunrise from higher levels”
 of 5 bubbles pelton12, 19 Feb 2017 | Read review
“Upper floors are quieter”
 of 5 bubbles PhoenisSunDog, 29 Sep 2016 | Read review
“Top floor so no one 'walks over you'.”
 of 5 bubbles SueinSalem, 12 Aug 2016 | Read review
“If u want to open the window, take the side away from the freeway”
 of 5 bubbles 182fred, 9 Aug 2016 | Read review
“Do not get a room near the elevators, as they are noisy.”
 of 5 bubbles 552joanc, 19 Jul 2016 | Read review
5 of 5