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SpringHill Suites Fairbanks

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SpringHill Suites Fairbanks
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516 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Dallas, Texas
Reviewed yesterday NEW

This is a very good SpringHill property and is consistent with Marriott standards. The hotel was clean and well kept, and staff were friendly and helpful. Despite the -50 degree temperatures, everything seemed to be humming along without issues. They had adequate parking with power connections for the block heater either next to the hotel or across the street. The...

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Helpful?
Thank GovernorofRome
Reviewed 2 days ago NEWvia mobile

Start with pros: Spacious room with powerful heater Free 24hrs shuttle to and from airport&train station Cons: 1. Crowded and extremely disappointing breakfast: the breakfast area was small so it was hard to find a spot to eat. Choices they offered were extremely limited and of low quality. Hard and cold croissants, scrambled eggs, coffee with instant creamer, tasteless fried...

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Thank Ma P
Bakersfield, California
Reviewed 2 days ago NEWvia mobile

Even though the weather was -50°, the staff made us feel warmly welcomed... especially Kathy in the night shift who went above and beyond. Room was large. Big bathtub. Only downside was single instead of double sinks.

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Thank Mary G
Reviewed 1 week ago via mobile

A standard Springhill Suites. That said it is very good. Marriott has high standard and so do I. Very loyal Marriott platinum rewards member. Room are clean and quiet. Breakfast is good. Staff helpful. Airport shuttle is handy.

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Helpful?
Thank Todd B
Elizabeth T, Manager at SpringHill Suites Fairbanks, responded to this review

Hello, Thank you for taking the time to share your recent experience at the SpringHill Suites Fairbanks with us. It was our pleasure to offer you Alaskan hospitality and look forward to your return. We hope your trip to Alaska was fantastic!

San Diego, California
Reviewed 2 weeks ago

When we arrived by train in Fairbanks after an 81/2 hour journey from Talkeetna, it was wonderful to check in to a great, spacious, comfortable room! The views were terrific and magical with all the recent snow fall - I was delighted! Every aspect of the hotel met my expectation, even the fully staffed front desk who helped us out...

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Helpful?
Thank susansN1523PK
Lisa S, General Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I hope you were able to enjoy the Aurora during your visit. They...

Charleston, South Carolina
Reviewed 3 weeks ago

We had a nice room on the 4th floor, midway between the elevator and the end of the hall. The rooms were spacious and clean. The free breakfast was good - about the same qualify as others in the chain. The free internet was reliable and we had no problems. We did not find the bed very comfortable at all....

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Helpful?
Thank david k
Elizabeth T, Manager at SpringHill Suites Fairbanks, responded to this review

Hello, First I would like to thank you for the feedback, and second please accept my sincere apology for those items that were just not right during your stay. Our goal is to provide great service and accommodations for our guests, and in your case that just didn’t happen. Thanks again for the feedback, and we look forward to seeing...

Washington DC, District of Columbia
Reviewed 4 weeks ago

What distinguishes chain hotels from each other are the people who work there. As far as this hotels goes is Marriott standard, you know what you get, no surprises, including a rather disappointing breakfast buffet. With respect to the individuals who work there they provide a service and a friendliness that is above and beyond what we expected. Special kudos...

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Helpful?
Thank GaviotaGull
Elizabeth T, Manager at SpringHill Suites Fairbanks, responded to this review

Hello, Thank you for your kind words about our staff. It’s common for us to hear how friendly and accommodating our staff is, but we always appreciate it when you take the time to share it with others. We hope your trip to Alaska was fantastic!

Houston, Texas
Reviewed 4 weeks ago via mobile

Very clean and spacious rooms with a great view of the river & downtown! My wife and I were very pleased with the hotel everyone was very friendly and helpful from the front desk, house keeping, and at the breakfast bar. There is a very nice bistro attached to the hotel we didn't eat there but took advantage of there...

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Thank chrishei1
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. I know how a good breakfast is important to start your day, I’m glad you enjoyed ours. You’re a valued customer; everything we do is aimed at providing you with...

Reviewed 18 December 2016 via mobile

Great hotel. Only down fall it was extremely hot and even though we turned the heat off, It stayed too hot and there was no cooling fan. It made it hard to have a restful sleep. Location is nice. Pool was great for the kids.

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Thank Sue W
Kissimmee, Florida
Reviewed 9 December 2016

Spring hill Suites is a great place to stay. The staff is friendly, the rooms are clean and quiet. The breakfast buffet was great- certainly a bonus to eating out when the temperatures outside are below zero. Their free shuttle service to and from the airport was good. Our driver was friendly and informative.

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Helpful?
Thank Pat S
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. Thank you for your very detailed review, that is to helpful to new travelers. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. I know how a good breakfast is important to start your day, I’m glad you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come stay in downtown Fairbanks next to the Chena River. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast buffet and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 

Additional Information about SpringHill Suites Fairbanks

Address: 575 1st Ave, Fairbanks, AK 99701
Region: United States > Alaska > Fairbanks
Price Range: RM467 - RM1,188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Fairbanks 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Springhill Suites Fairbanks Hotel Fairbanks
Fairbanks Springhill Suites
Hotel Style:
#3 Romantic Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Fairbanks staff and other travellers.
12 questions
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Eugene, Oregon
over a year ago
Johnstown, Pennsylvania
Johnstown, Pennsylvania
1 month ago

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Questions? Get answers from SpringHill Suites Fairbanks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the river and bridge.”
  • View over river, bridge and church - magical!
  • View from just outside the front of the hotel, also can be seen from rooms on that side.
 of 5 bubbles susansN1523PK, 4 Jan 2017 | Read review
“Ask for a quieter floor.”
 of 5 bubbles davidk24, 28 Dec 2016 | Read review
“Higher floors have better views”
 of 5 bubbles J2983LLjamesm, 17 Oct 2016 | Read review
“Back views over the Chena River”
 of 5 bubbles 956merleg, 26 Sep 2016 | Read review
“Upper floors - North facing rooms with river views are good; South facing rooms get a view of the snow capped mountains.”
  • Southerly aspect from 6th floor
 of 5 bubbles sinclaired, 19 Sep 2016 | Read review
5 of 5
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