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The staff was very helpful and happy every time I interacted with them. They always had accurate answers for my questions and immediately dropped admin work to take care of my requests.
The breakfast was pretty slim. Oatmeal, granola bars, and packaged muffins, so minus...More
1 Thank Will H
Response from Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 6 July 2016
Thank you for informing us a little about your stay. I'm disappointed you didn't like a grab-and-go breakfast, but it's refreshing to know our staff was very attentive and accommodating. Once more, thank you for posting your review. We look forward to having you visit...More
This was one of the worst hotel experiences I have ever encountered!!!
The staff was incredibly rude and unwilling to assist.
Stay clear of this one!!! If you're offered an extremely great rate, it's for a reason. Plus, you'll have to argue to get it...More
Hair in my tub .. Had to shut water off and wipe down myself and decided not to take that bath.
The other photo explains itself.
Kitchen had ZERO items in it... At least add a coffee pot for crying out loud.
Hallways and elevator...More
Response from Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 31 May 2016
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I have shared your comments as well as your photos...More
I really like staying here after four days of less than average accommodation!
The room was really clean, big bed and kitchenette. Nicely furnished. Convenient location, friendly staff and basic breakfast included.
I could not fault it at all.
I rented the room on a Saturday with my husband and the first thing I notice was a Dasani bottle cap. I lifted the bed skirt up to see a jack card a candy rapper. I lifted up the rest of the bed skirt and...More
US$91 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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