Hotel was a short subway ride from Penn Station and it unlocked a hotel 2 blocks from a Brooklyn subway stop with plenty of desired amenities in the neighborhood. Two queen beds alone is worth consideration, especially for the savings compared to Midtown prices.
We had a great three nights at this hotel with a large and comfortable room. The desk clerk, Estefany Sanchez, made us welcome from the moment we entered. She helped us with our car and got us into a great room right away. The hotel is close is several good restaurants, especially Gage and Tollner which is a block away. Another desk clerk, Marianna, helped us get an affordable car to go visit some Brooklyn sights in the heat of the day. A great staff made us feel very welcome!
We were a very large group and found a very nice and cozy place, with very comfortable rooms, and excellent food, congratulations to the chef! and the attention is first class, friendly and efficient. Good prices. A pleasure to stay at Hilton in Brooklyn.
I recently stayed at the Hilton Brooklyn, this is the nicest hotel in town. Great décor and a wonderful staff. Walking distance to many restaurants and attractions. Will definitely stay here again on my next visit.
Clean hotel. Room rate doubled from one week to the next,and this room was not up to the standard if a $468 room. Omelets should have a side dish, not a plate of arugula sprayed with olive oil. Seriously who thought that was a good idea? For $25 give us toast, home fries - something other than rabbit food!
From check-in, to restaurant/bar, to room cleaners - all were exceptionally professional & kind. Rooms were a little dated & kind of small, but clean as a whistle. Rooms were beautifully cleaned daily without us scheduling it. We would stay here again.
This was a great stay for our trip to New York with the kids. We are a family of 4 with kids aged 10 and 8. Location: This hotel may be in Brooklyn but you are with-in walking distance of the 2,3,4,5, A,B,C,F,G,and Q trains. Basically, you can get anywhere in mid-town Manhattan with a 10 minute walk to the subway and a 20-30 minute subway ride into the city. We travelled to the Bronx zoo one day and it took us about an hour. The ride to Broadway was 30 minutes and the Statue of Liberty was one stop over from Brooklyn. Also staying in Brooklyn was quieter than Manhattan and we got lots of undisturbed sleep at night. Room: Standard with two queen beds. The room had enough drawer space for all our clothes and ample closet space that fit three suitcases. There was a corner chair with ottoman and a desk with chair in the room. The bathroom was large enough to change in if needed. As we drove, we brought a camp chair which worked out great for extra seating. The fridge is small and will hold leftovers from a previous night’s dinner and couple of bottles of water/soda. There is a microwave in lobby if you need to heat things up. In room safe will hold a laptop and camera lens no problem. Beds were comfortable and the water was hot for all of us to shower and get ready in the am. Black Walnut Restaurant: We had breakfast here three out four mornings, its pricey for what you get (scrambled eggs, bacon, sausage, potatoes, Cereal, assorted breads and oatmeal) but if you have kids, it can be a bargain. The Buffet was $30pp but kids eat free, so it averaged to $15pp for breakfast. The food in the evening was goo but the best part for my wife and myself was getting the kids settled down and then having a drink in the bar. The bartenders were awesome and friendly. Staff: All the staff were friendly and helpful. From the front desk to the bell services, housekeeping, and bar staff. We had great encounters and they were helpful when asked for something with one exception (see below) Parking: Self-Parking is $30 per 24 hours not per night. We dropped off our car at 4:30 pm and picked it up at 5pm on the last day and were charged another $30 so beware of this. The self-parking is down the street, and you pay separately as they are not part of the hotel. Hilton Diamond Status: I am diamond by stays as opposed to by card. They placed us in one of the executive rooms on the 6th floor, this didn’t really change anything for us as we already had executive lounge access because of being Diamond. We were not upgraded to a better room as the rooms on the executive level are the same as other levels. We pre-paid our room and paid for the $25 destination charge when we booked which the hotel said they waived when we arrived for being Diamond. I will have to investigate this as we were already charged on our card but didn’t receive the $25 food credit we were charged for. When I pointed this out, they gave us two nights food credit but as I paid for 4 nights, this is something I will have to take up with Hilton this week. Executive Lounge: Had just reopened and needs some work to get back up to speed, only night we saw hors d’oeuvres they were sad looking mini grilled cheese, otherwise it’s a couple of crushed granola bars, bag of chips and coffee, water and soda. The executive lounge is not open during breakfast hours as the space is used for the morning buffet so if you want water from the lounge for the day plan ahead and grab the night before. This Trips Disappointment: We had the hotel store our bags for the last day so we could explore the city. When we got home, we discovered one of our bags was missing. Called the hotel and they still had the bag. They sent us a form for shipping (at our cost) so hopefully we will get our things this week. While I should have been more diligent and checked to make sure I had all my bags I am disappointed that I tipped bell services when I dropped the bags off to be watched and again when I picked up and loaded into my car. They didn’t earn the tip as one of the bags was left behind. Not the level of service I would expect, and the hotel refused to acknowledge they let us down when I called and blamed me 100% for the mistake. This was the only let down on an otherwise great trip.…
Stayed for 8 nights over Easter - hotel is very well situated at the end of the Brooklyn bridge walkway - 5 minutes walk to the bridge. Rooms are large - airy and well laid out. We even had room in this 2 bed room for a third rollaway bed which they delivered for us on request. Breakfast is served in the lobby bar area and is buffet style - we had breakfast credits with our booking which worked well as the $30 cost is high otherwise. Breakfast consists of cereal , pastries, toast, yogurts, fresh fruit, bacon, sausage, hash browns and scrambled egg, plus hot oatmeal and granola if required. Tea and coffee are on tap along with fresh orange, grapefruit or apple juice, and of course iced water. The staff were friendly and helpful - we will recommend this hotel to anyone who wants good service and a nice setting.…
I had a bad experience at my arrival at night as i was so tired and i found no help with my baguages. I had to deal with them alone till my room. The first contact was terrible and felt very bad afterward. Also i was coming from an other country and the payment with visa card was not used correctly where i suggested to pay by cash, after few minutes of négociation and non clear discussion i had to put a deposit of 150$ to be able to pay by cash. Nothing to say about the room as it was clean and well prepared.
When I come to NYC I usually stay in Manhattan, so this was the first time staying in Brooklyn. I loved the location and how easy it was to get to the hotel from the subway. The entire staff was very friendly and informative. I was pleasantly surprised to see that the restaurant and housekeeping services were available. Will definitely stay here again the next time I am in the area.