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Sheraton Brooklyn New York Hotel

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Sheraton Brooklyn New York Hotel
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1,028 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Chicago, Illinois
Reviewed yesterday NEW

My family of four enjoyed a trip to the Caribbean over Christmas with a few days layover in NYC for sightseeing. I was nervous trying to find a central hotel that was reasonable and safe for my family where we could get back and forth from both airports and Manhattan. Sheraton Brooklyn is it! And in a very safe neighborhood....

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1Thank Bob F
Miami, Florida, United States
Reviewed 3 days ago NEW

Room was great. Hotel was great. Front desk friendly. Nice restaurant for breakfast, lunch or dinner. Great view. Wifi is free. Coffee in room, computers in lobby. Would definitely stay here again. A Starbucks in the lobby is a plus.

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Thank Gary F
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for highlighting our amazing staff. We thank you for staying with us and we are thrilled you enjoyed our restaurant Avere and amenities. We look forward to seeing you again soon!

Niagara Falls, New York
Reviewed 4 days ago NEWvia mobile

We stayed in Brooklyn for the first time to see a concert at the Barclays Center and this location was perfect. The subway stations were close by and this was very convenient since as it was our first time riding the subway. The rooms was a nice size and the rooftop bar next store was great. We enjoyed our stay.

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Helpful?
Thank clabel5
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi clabel5, thank you for your review. You survived your first subway ride! It's definitely a different experience. We are thrilled you enjoyed our location and your stay. Please come see us again soon.

Brisbane
Reviewed 1 week ago

I stayed here for one night recently on my first trip to NY. I appreciated both early check-in (as I'd done the red-eye from Vegas) and late check out - both made the business trip a lot more comfortable. The hotel is comfortable, my room was a bit on the small side but for one night it was more than...

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Helpful?
Thank Mark P
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Mark P, thank you for your feedback. Great to hear you enjoyed our rooms and location.We appreciate your feedback and will share this with our team to ensure a better stay.

Miami, Florida, United States
Reviewed 1 week ago via mobile

But the hotel was nice. Rooms are small, but updated with nice features and a nice bed. However, do your best NOT to check in late, because the front desk staff at night are not very bright. It took 30 minutes to check us in and when we got to the room, the keys didn't work. When we went back...

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Helpful?
Thank Craig B
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Craig B, thank you for your feedback. We are sorry that at check in your keys did not work. I will share this with the team and ensure it does not happen again. I am glad that the stay did turn out to be a good one. We will continue to work hard to gain your loyalty.

Reviewed 2 weeks ago via mobile

Great hotel, close to the subway that takes you to Manhattan Also close (by car) to the Brooklyn bridge. Some shops nearby. Clean space and great service!! Don't park at the garage the hotel uses, cost is high, look elsewhere

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1Thank Diana F
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Diana F, thank you for your review. We are happy to hear you had a great stay! We do have valet and self parking options, just give us a call for the rates. Hope to see you again soon.

Toronto, Canada
Reviewed 2 weeks ago

We had a suite with two double beds and a separate sofa bed and living area. Room was clean and spacious and included a microwave and a small fridge. There were three subway stops a quick walk from the hotel, one of them was on the same street. Will definitely stay again.

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Thank snowgrrrl
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi snowgrrrl, thank you for your review on our great spacious suite and great location. We look forward to seeing you again soon.

Reviewed 2 weeks ago via mobile

My mom, sister, and I stayed in this hotel for 2 nights, for a weekend trip to see Jimmy Buffett at The Barclays Center, visit Rockefeller Center, and do a little shopping. We reserved a suite that had 2 full size beds and a roll out couch. The room was very clean and up to date. The beds were comfortable....

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Helpful?
Thank Lisa C
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Lisa C, thank you for your review of our great and spacious suite. We are happy that you and your family received great and genuine service from our team. I will make sure to share this with them. We look forward to seeing you again soon.

Tampa, Florida
Reviewed 3 weeks ago via mobile

This hotel is a wonderful example of an urban hotel that doesn't feel cramped or require you to sacrifice comfort. Located in "downtown" Brooklyn, the hotel is nicely furnished and very clean. The rooms are spacious and our room had a large and lovely balcony with seating for 6. Near subway stations, Barclays Centre and many good choices, the hotel...

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Thank jeffreysO2476GJ
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi jeffreysO2476GJ, thank you for your great review. We are thrilled to hear you enjoyed your stay and the proximity to great transportation. We thank you for your continued loyalty and hope to see you again soon.

Reviewed 16 December 2016 via mobile

If you don't want the Manhattan prices, but want a quality hotel stay, this. Annoy be beat! My mom and I stayed here and both had a great time! We even met a famous rapper in the elevator, which was fun! If it's good enough for celebrities, it's good enough for me! This is a great place for tourists that...

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Helpful?
Thank Linsey H
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Linsey H,thank you for your review. We are thrilled your enjoyed your stay and our awesome location! We will share this great review with our team. Please come see us again soon!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm ... more   less 

Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201-5303
Region: United States > New York > Brooklyn
Price Range: RM539 - RM1,591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
Reservation Options:
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Also Known As:
Sheraton Brooklyn New York Hotel
Hotel Style:
#6 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brooklyn New York Hotel staff and other travellers.
22 questions
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over a year ago
Poway
Washington DC, District of Columbia
Henderson, Nevada
over a year ago
Plaistow, New Hampshire
5 months ago

See all questions (22)

Questions? Get answers from Sheraton Brooklyn New York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to at least 20th floor for nice view”
 of 5 bubbles garyf964, 17 Jan 2017 | Read review
“High floor, North end of building, facing Duffield”
 of 5 bubbles 986markp, 13 Jan 2017 | Read review
“Construction is happening across from the hotel so try for a room higher up”
 of 5 bubbles snowgrrrl, 2 Jan 2017 | Read review
“Ask to be high up .”
 of 5 bubbles crosnick, 19 Nov 2016 | Read review
“High floor and facing the Liberty Statue for amazing sunset view”
  • Beautiful sunset with Liberty Statue in the background, nice view from the bedroom :-)
 of 5 bubbles luv2ravel, 28 Oct 2016 | Read review
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