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Hotel Indigo

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#21 of 68 Hotels in Brooklyn
Certificate of Excellence
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1 room 2 adults 0 children
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560 Reviews from our TripAdvisor Community

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Showing 508: English reviews
san jose
Reviewed 2 July 2016

Pros: -Gym -Friendly, helpful check-out staff (two girls there Saturday afternoon) -Nice, clean room -Easy to connect, free wi-fi Cons: -Not a bad location, but not a great location I liked this place a lot, overall. Not a whole lot of bad things to complain about. However, I reserve 5 stars for places that either a) blow me away, or...

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1Thank josh c
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you so much for sharing your feedback about your most recent stay with us. We are delighted that you enjoyed our staff and service. We hope you decide to visit again soon!

Washington DC, District of Columbia
Reviewed 1 July 2016 via mobile

When I first check in on Saturday night, I was very tired and looking forward to winding down. My room had no air conditioner, and after lots of upset calls and maintenance attending to confirm it was indeed broken - nothing was done. I was highly pissed and frustrated with the lack of response. But from then on, I was...

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Helpful?
Thank sEAbrOn12
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you for your feedback. Kindly accept my sincerest apologies for the inconvenience you experienced upon arriving to your room. Suzette says hello and that it was truly a pleasure to serve you. We hope to see you again soon so we have the opportunity to make this up to you the next time you are in the area. Your...

Stabio, Switzerland
Reviewed 30 June 2016

I can't complain about anything for this hotel ! Check-in and check-out worked perfectly, very kind staff at reception. Hotel and room were clean. Nice furnishings and decorations. Comfortable room, small but ok for NY and for single-business traveller. Area more than ok, 15 minutes walking to the Brooklyn Bridge Promenade.

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Helpful?
Thank Pascal A
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Dear Pascal, Thank you for the fantastic review. We are delighted to know that you enjoyed your time with us- it was a pleasure to be your host. Come visit us again soon, there are so much more to explore in our neighborhood!

Gramercy, Louisiana
Reviewed 29 June 2016

We visit Manhattan every year and this was our first stay in Brooklyn based on recommendation from a friend who works in downtown Brooklyn. Loved it! The Indigo is well located, although the adjoining lot is demolished so likely to be under construction soon - lots of construction all over downtown Brooklyn. The room was moderate size, vinyl floors with...

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Thank LikesAShadyBeach
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Thank you so much for your review and for staying with us. We appreciate your positive comment regarding your overall experience with us. Come visit again soon there are so much more to explore in our neighborhood!

Reviewed 29 June 2016 via mobile

I would recommend Hotel Indigo to anyone. I would also definitely get the breakfast voucher which is only $4 but you get $30 worth of food. We got an upgrade when we checked in (without requesting) and had great experience with the staff. My boyfriend and I usually venture the Williamsburg part of the city, but the downtown area was...

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Helpful?
Thank Callie D
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Dear Callie, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It was truly a pleasure to be your host. We hope to see you again the next time you are in the area!

Moscow
Reviewed 28 June 2016

The hotel is conveniently located, just steps from the subway, and within walking distance from the Brooklyn Bridge and some of the attractions in the area. The rooms are small, but clean and offer good value for money. The staff is nice and helpful. There's a big construction site just next to the hotel, so ask for higher floor or...

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Helpful?
Thank Michael_M_Moscow
Sue K, Front Office Manager at Hotel Indigo, responded to this review

Dear Michael, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.

Tallahassee, FL.
Reviewed 21 June 2016

The staff of this hotel is as good as any property. GM Andre has built a first class hospitality team including Nicol the housekeeping manager, the customer relations head (i forgot her name but she was from Macedonia) and Susan on the front desk. Exceptional. The queen room we were first assigned was tiny. The king room was good and...

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Thank JanRog
Naomi B, Guest Relations Manager at Hotel Indigo, responded to this review

Dear JanRog, Thank you for sharing your feedback about your stay here at Hotel Indigo Brooklyn! We are so glad to know that you found our team exceptional. Andre and the team say hello and we hope to see you again soon! All the best,

East Hampton
Reviewed 15 June 2016

I tour regularly with a large rugby team. From booking rooms to dinners to special events and meeting space, hotels can often be difficult- at best. The Hotel Indigo is a very very special place. Our two sales managers and specifically Tawanna Strachan, a real class act, went above and beyond to make sure that our group was taken care...

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Helpful?
Thank JoeRugby
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Dear JoeRugby, Thank you kindly for your amazing review about your stay here at Hotel Indigo Brooklyn! We were so delighted to serve you and your vibrant team. We hope they had an amazing time just as much as we had an amazing time hosting your stay. Our team says hello and we hope to see you again the next...

Princeton, NJ, United States
Reviewed 15 June 2016

My wife and I stayed twice at the Hotel Indigo Brooklyn this month on our visits to the nearby BAM and TFANA theaters for evening performances. It saves us from a late-night subway and train trip back to our home in Princeton, NJ. The hotel is delightful and we especially appreciate their willingness to check us in early if they...

Review collected in partnership with this hotel
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Helpful?
Thank Lee V
Naomi B, Front Office Manager at Hotel Indigo, responded to this review

Dear Lee V, Thank you for your kind feedback about your stay here at Hotel Indigo Brooklyn! We are so pleased to hear how enjoyable and convenient your stay was. We look forward to seeing you again soon. All the best!

Port Washington, New York
Reviewed 10 June 2016

We stayed with a large group, for a wedding.The staff always asking if we needed anything. The rooms were small, but very comfortable. Great place to stay in Brooklyn. Easy access to Manhattan and all the sights.

Review collected in partnership with this hotel
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Helpful?
Thank Bruce F
Megan B, Guest Relations Manager at Hotel Indigo, responded to this review

Dear Bruce F, Thank you very much for your kind review. Our team had an amazing time servicing your family. We are so happy that we were able to exceed your expectations and create an enjoyable experience with us! We hope to see you again soon! All the best to you and your family!

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Indigo

Address: 229 Duffield St, Brooklyn, NY 11201-5302 (Formerly Hotel 718)
Region: United States > New York > Brooklyn
Price Range: RM513 - RM1,344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hotel Indigo Brooklyn, New York
Hotel Style:
#13 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo staff and other travellers.
12 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Several train stations located near by making this hotel very convenient into Manhattan!”
 of 5 bubbles LilA694, 27 Dec 2016 | Read review
“Make sure the heat or A/C works as soon as you arrive”
 of 5 bubbles Le_gourmet_Boca, 18 Dec 2016 | Read review
“Ask for a room away from the construction areas...”
 of 5 bubbles gmizner, 17 Nov 2016 | Read review
“There is a Starbucks in front.”
 of 5 bubbles VeronicaCervera, 15 Nov 2016 | Read review
“Double rooms are large than Queen or King.”
 of 5 bubbles Vodka141, 31 Oct 2016 | Read review
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