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Holiday Inn Express Brooklyn

Booking.comUS$125*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Brooklyn
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320 Reviews from our TripAdvisor Community

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Showing 267: English reviews
New York City, New York
Reviewed 25 February 2017

Compared to other hotels, this one is a bit smaller in size, but makes it up with its great staff. The front desk is always extremely accommodating and will go to great extents to assist me when I requested services. Of them, Joseph went through a lot for us and provided a lot of help in a quick fashion. (Towels,...

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Helpful?
Thank chesoul89
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Chesoul89, Thank you for taking the time to evaluate our property and for choosing to stay at the Holiday Inn Express Brooklyn. We are pleased to know that you have enjoyed your stay at our property due to the welcoming service provided by our Staff. Your wonderful review will be shared with Joseph and the rest of our team....

San Ramon, California
Reviewed 17 February 2017

We enjoyed our stay at this Holiday Inn Express. Our room was small but comfortable. During our stay, we had fairly quiet neighbors so noise was not a problem, however, the soundproofing is not great - you can hear people walking and talking in the halls and if your neighbors are noisy, it could be a problem. For the most...

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Helpful?
Thank kt149
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

kt149, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service....

Helsinki, Finland
Reviewed 29 January 2017

Within chain hotels it is quite difficult to find a difference between each hotel belonging into same chain. The concept is the same down to smallest detail. The only thing which can make a difference is a personal touch in customer service. In this hotel while checking-in, we got a specially friendly reception from the front desk. It was really...

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Helpful?
1Thank Traveller007Finland
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Traveller007Finland, Thank you for taking the time to evaluate our property and for choosing to stay at the Holiday Inn Express Brooklyn. We are pleased to know that you have enjoyed your stay with us due to the welcoming service provided by our Staff. Your review will be shared with our team. Once again thank you for your review...

Chicago, Illinois
Reviewed 14 January 2017

We stayed here in October along with two other couples from my family and a baby. The staff is very friendly and polite but that doesn't make up for the food at the restaurant being condemned by the city of NY. We stayed here two nights for a wedding as it was close to the venue. That's the only reason...

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Helpful?
Thank SarahsBackstage
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear SarahsBackstage, Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to hear that you...

Naples, Florida
Reviewed 12 January 2017

Hotel is an average Holiday Inn. The front desk guy fromViet Nam is very friendly though. If you stay, also try Dinosaur BBQ across the street and the ice cream shop at the end of the road. Rooms were pretty big, bed was typical Holiday Inn bed that for me is a little hard. One issue was that the internet...

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Helpful?
Thank jmoonesq
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear jmoonesq, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you have acknowledged our friendly staff and found the room received up to par. However, we regret if you did not fully enjoy your stay due to the...

Redondo Beach, CA
Reviewed 3 January 2017 via mobile

The hotel was not worth the $$ we paid. We reserved two rooms for five night each room. My son, his wife and two kids were in one room. My husband and I in the other room. My kids bathroom smelled of cigarette smoke, their toilet didn't flush properly and the heater wasn't working properly either. The rooms are so...

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Helpful?
Thank Sugarplumskys
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi Sugarplumskys, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

La Crosse, Wisconsin
Reviewed 28 December 2016 via mobile

Great location near subway stop. Very friendly and helpful staff. Breakfast was very good with a lot of choices. Our room was typical NYC size, cleaned well every day. Elevator was somewhat slow but wouldn't keep me from staying there again.

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Thank TomLaCrosse
Santa Barbara, California
Reviewed 25 December 2016 via mobile

We were in Brooklyn for a wedding and this was the hotel that was booked. We had a two double beds room and it was very, very small (not a lot of room to walk). It's to be expected because it's a hotel in Brooklyn, so it is what it is. Breakfast was adequate and so was the room. Parking...

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Helpful?
Thank rlnSB
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear rlnSB, Thank you for your taking the time to evaluate our property and for choosing to stay with us while you attended a wedding. I am happy to learn that you found the breakfast to be adequate. However, it is of great concern that you were not satisfied with the room size and apologize for the the inconvenience you...

New York City, New York
Reviewed 12 December 2016

I had an amazing stay this past weekend. I've stayed before and had an equally great stay. They have parking! They also have really nice soft sheets and very soft and comfortable beds. I stayed in a double and the size was great for New York. The location was so fun and in a prime location of Brooklyn, I didn't...

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Helpful?
Thank Marian Z
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Marian Z, We appreciate you taking the time to review your past stay at the Holiday Inn Express Brooklyn. We are glad that we were able to exceed your expectations in our rooms, amenities, location and service. We take pride in knowing our guest have enjoyed their stay with us while being away from home. I am eager to...

Ohio
Reviewed 5 December 2016

My room was cancelled after I had a confirmation as well as called the hotel to ask for a later check in. When I arrived another couple was at the desk arguing because their room had been cancelled as well. The clerk was rude to me and told me if I didn't pay the fee's because I was paying cash...

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Helpful?
Thank WhyMee2
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi WhyMee2, Hi David J, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. If you'd like to further discuss the inconveniences you faced during your stay with us,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: RM697 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Holiday Inn Express Brooklyn New York
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
19 questions
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Cupar, United Kingdom
Henderson, Nevada
over a year ago
Spartanburg, South Carolina
9 months ago
10 months ago
New York City, New York

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“X10 next to noisy elevator!”
FlaWolffie, 21 May 2017 | Read review
“wifi was down. bathroom too hot. will not be coming back.”
ejlwireless, 10 May 2017 | Read review
“Pleasant and well trained staff.”
salimjetha, 6 Mar 2017 | Read review
“Get yourself a room at another hotel; any other hotel!!!”
suntourhank, 5 Mar 2017 | Read review
“If possible choose a lower floor, the elevator may take a bit long when you're higher.”
chesoul89, 24 Feb 2017 | Read review
5 of 5
Booking.com
US$125* /night
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TripAdvisorUS$125
HotelQuicklyUS$159
HIExpress.comUS$125
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Prices are for 1 room, 2 adults
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