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Chalet Village

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Chalet Village
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478 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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Reviewed 4 weeks ago via mobile

We had a Great Time! It was sad to see the houses gone and what the fires destroyed but so nice and serene. High up the mountain but worth every minute. The staff was super friendly and helpful. We will definitely book with Chalet Village again.

Thank Wyounda H
chalet123, Manager at Chalet Village, responded to this review

Hello Wyounda, thank you for Staying With Chalet Village Properties, we appreciate your review and your business, currently there are some new homes being built which is a very good thing for everyone. Kevin H. White ( General Manager )

Detroit, Michigan
Reviewed 27 October 2016

We discovered Chalet Village 8 years ago, and have not looked back since. We have stayed in 3 different Chalets, however, 811 High Places has become our home while in the Smokies. It fits our family perfectly. The Chalet is in a perfect location with an outstanding view. Very clean and well appointed with everything you need along with wonderful...

1Thank mzambo
About Property's Favourite Review
chalet123, Manager at Chalet Village, responded to this review

Thank you very much for your review and your repeat business!! Guests like you help us maintain our great service and value. Kevin H White ( General Manager )

Hilton Head, South Carolina
Reviewed 16 April 2017

From check in to check out, Chalet Village made our vacation seamless and wonderful. Our cabin was nicely appointed and very clean. Check in was easy and chalet village rentals are very close to all that gatlinburg has to offer.

Thank Luv2TravelFL
chalet123, Manager at Chalet Village, responded to this review

Thank you Very Much for your review , we appreciate your business and we hope you had a Wonderful Easter Weekend! Kevin H White (General Manager)

Reviewed 4 April 2017

We arrived about 20 minutes before check in, but they let us check in. The cabin was beautiful and well-kept. Being able to bring our dog was a huge plus. The keyless entry was hastle-free and I loved that the cabin even had an alarm system. The only downfall of the cabin was the STEEP driveway, but we understand we...

Thank Theresa P
chalet123, Manager at Chalet Village, responded to this review

Hello Theresa, thank you very much for your review, we strive to serve our guests with all their vacation needs and your business is greatly appreciated. Kevin H. White ( General Manager)

Bowdon, Georgia
Reviewed 18 January 2017

we checked in at a gorgeous office with super friendly staff. The cabin we stayed in was well appointed, spotless and had beautiful views. The MAIN problem is that there was no mention of the pig trail you traverse to get to the cabin. One lane and several places have blind spots. It's not for the faint at heart and...

1Thank Lisa V
chalet123, Manager at Chalet Village, responded to this review

Thank you so Much for your review, we apologize you were unaware of the location of this chalet, we do disclose the location in the description and the name is also a clue of its higher elevation on the mountain, we also do recommend 4 wheel drive vehicles in case of inclement weather as we do get snow in the...

Fayetteville, Tennessee
Reviewed 8 January 2017

Never a disappointment when using this company. The staff upon check in always friendly and very helpful. We continue to use this company when making trips to Gatlinburg and Chalet Village is the only place we will stay, such a special place and so many memories. They actually accommodated us after the fire destroyed the first place we had rented...

Thank Rebecca B
chalet123, Manager at Chalet Village, responded to this review

Thank you very much for staying with us and also for your review. All the best for 2017! Kevin H. White ( General Manager)

Tallahassee, Florida
Reviewed 27 December 2016

My family spent Christmas at the Cardinal Ridge Chalet. The mountain roads were surprisingly steep, so prepare for that. Being from Florida, driving up for he first time was pretty scary, but once we got to the top it was totally worth it. BEAUTIFUL view of Gatlinburg and Pigeon Forge. Although, not wanting to drive back down the first night,...

Thank cierraalexandria
chalet123, Manager at Chalet Village, responded to this review

Happy Holidays and thank you for your review! All the best for 2017. Kevin H. White ( General Manager )

Cooper City, Florida
Reviewed 22 November 2016 via mobile

We loved our stay Chalet Village the views are amazing, the house was nice and clean. You just need to be careful going up and down the mountain, would have loved it more if it had laundry detergent as other places do. Otherwise everything was great, there is also a pool table and hot tub downstairs. We even saw two...

2Thank EllieSells
chalet123, Manager at Chalet Village, responded to this review

Thank you for Staying with Chalet Village Properties, we appreciate your review. All the best for 2017! Kevin H. White ( General Manager)

Avon, Indiana
Reviewed 20 November 2016

This was our first trip to Gatlinburg. We came to celebrate my husband 40th birthday. The cabin was breathtaking. Very clean, roomy, and just Amazing especially for the price. The staff at the office was great!!! We will definitely be back!!!

Thank dajour0817
chalet123, Manager at Chalet Village, responded to this review

Thank you for your comments and for your review, we hope you will return to visit again. Kevin H. White ( General Manager)

Destrehan, Louisiana
Reviewed 17 November 2016

Hearts Desire was a very nice chalet. While the utensils need some updating, the overall comfort and cleanliness of the chalet was very good. I would advise any traveler to arrive during daylight hours in order to get to any of the chalets, as the roads are very narrow, signs are hard to see at night, and there are no...

Thank tlsayre
chalet123, Manager at Chalet Village, responded to this review

Thank you for your review, we appreciate your business. Kevin H. White ( General Manager )

830 photos of this hotel

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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
Things to do
  • Hot Tub
  • Pool
Room types
  • Kitchenette
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Luxury 1 to 8 bedroom cabins and chalets. Chalet Village has been family owned and operated since 1972 offering location and quality accommodations second to none. Our cabins are adjacent to Gatlinburg, The National park, & Pigeon Forge. We offer year round access & the perfect cabins & chalets for any vacation stay. ... more   less 

Additional Information about Chalet Village

Address: 1441 Wiley Oakley Dr, Gatlinburg, TN 37738-4301
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM428 - RM3,244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalet Village 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Chalet Village Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Village staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chalet Village will assist in finding great location and size of chalet for your needs.”
tlsayre, 17 Nov 2016 | Read review
“Look at the photos online to determine what viewa and amenities you would like best.”
GregBeam, 2 Nov 2016 | Read review
“Roads up the mountain were pretty steep.”
Larmad, 15 Jul 2016 | Read review
“A favorite!”
ronsliga, 4 Jul 2016 | Read review
“best view, clean, good for couples”
Qqqqzj, 1 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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