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Traveller (328)
Room & Suite (571)
Dining (4)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool table”(55 reviews)
“hot tub”(100 reviews)
“rental company”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Rooms
Suites
Kitchenette
3 Star Hotel
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Reviews (555)
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Traveller rating
436
78
21
9
9
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Time of year
LanguageEnglish
436
78
21
9
9
Show reviews that mention
All reviewspool tablehot tubrental companylove neststeep drivewaymain levelbeautiful cabinliving roomfull kitchenober gatlinburgshort drivethe great smoky mountainswasher and dryerblack beansvisit gatlinburgmountain viewhome away from home
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11 - 15 of 553 reviews
Reviewed 12 January 2018

We Stayed in this beautiful home for New Year’s Eve. This mountain home was way better than expected. The views were incredible and there was so much to do inside the home for adults and kids. There was tons of level parking without a crazy...More

Review collected in partnership with this hotel
Thank Beachykim
Response from chalet123, General Manager at Chalet VillageResponded 15 January 2018

Hello, thank you for your review , we appreciate your comments and your understanding that we do have a Winter season here and it is very good to prepare for inclement weather. Kevin H. White ( General Manager )

Reviewed 12 January 2018

Property and location was beautiful. I'm sure someone can find a reason to complain though. We've stayed in this area for 21 years and many, many times with Chalet Village. We have never left displeased. This was our first time ever getting snowed off the...More

Review collected in partnership with this hotel
Thank Edward J
Response from chalet123, General Manager at Chalet VillageResponded 15 January 2018

Hello Edward, thank you for your review and for being understanding that we do have a Winter season here in the mountains, all the best for 2018! Kevin H. White ( General Manager )

Reviewed 12 January 2018

Our cabin was a beautiful place in the mountains, we did not want to leave. It was a comfortable place with all the amenities. The mountain view was incredible and it was a short drive to downtown. We will be back again for another stay.

Review collected in partnership with this hotel
Thank Z6740ELcarlf
Response from chalet123, General Manager at Chalet VillageResponded 12 January 2018

Thank you very much for your review & Happy New Year! Kevin H. White ( General Manager )

Reviewed 11 January 2018

Our stay was wonderful, and the home we stayed in was the most beautiful we had ever stayed in. We also had the most beautiful view of Gatlinburg we have ever had. We were very high up on the mountain, and loved the view. The...More

Review collected in partnership with this hotel
Thank Faye P
Response from chalet123, General Manager at Chalet VillageResponded 12 January 2018

Hello Faye, thank you for your review, all the best for 2018! Kevin H. White ( General Manager )

Reviewed 11 January 2018

Overall the experience was great. The driveway is steep so be prepared in snow and ice. Our low to-the-ground van was messed up. The beds were very comfortable and plenty of room. The kitchen was well stocked.

Review collected in partnership with this hotel
Thank Sonya S
Response from chalet123, General Manager at Chalet VillageResponded 12 January 2018

Hello Sonya, thank you for your review and for letting people know that we are in the mountains and to prepare for Winter conditions, we really appreciate your business! Kevin H. White ( General Manager )

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$99 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$99 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (328)
Room & Suite (571)
Dining (4)
Pool & Beach (1)
Amenities (46)
Family and Play Areas (2)
Questions & Answers
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MisterShrimp
1 January 2018|
AnswerShow all 2 answers
Response from tfranks2017 | Reviewed this property |
We were in a van and it did fine, but it was a steep climb and I would not want to travel that road too often. The roads are smooth and paved and the parking was good.
1
Vote
maryln54
24 June 2017|
AnswerShow all 2 answers
Response from tmde | Reviewed this property |
Yes.
0
Votes
EmilyRN
4 April 2017|
AnswerShow all 3 answers
Response from chalet123 | Property representative |
Let Us know which Cabin and we can let you know what kind it is. Thanks You, Reservations
0
Votes
Room Tips
"Rooms on the left side do not have direct access out to the balconies. You have to go through rooms on the..."
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"Would suggest a 4 wheel drive vehicle if visiting when there is any chance of snow. Also the entrance to the..."
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"Perfect place"
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"Perfect room!"
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