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Traveller (328)
Room & Suite (571)
Dining (4)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool table”(55 reviews)
“hot tub”(98 reviews)
“rental company”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Kitchenette
3 Star Hotel
All hotel details
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Reviews (554)
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Traveller rating
435
78
21
9
9
Traveller type
Time of year
LanguageEnglish
435
78
21
9
9
Show reviews that mention
All reviewspool tablehot tubrental companylove neststeep drivewaymain levelbeautiful cabinliving roomober gatlinburgshort drivethe great smoky mountainsblack beansvisit gatlinburgmountain viewhome away from homewe've stayedclose to downtown
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301 - 305 of 552 reviews
Reviewed 29 May 2012

stayed in Riversong Romance cabin for a week. The cabin was beautiful, clean and had great views. I would recommend Chalet Village to anyone. I have been going to Gatlinburg for years and this was the best cabin I have stayed at ever.

1  Thank Kristi B
Reviewed 29 May 2012

DISAPPOINTED-somewhat. Cabin was just OK, needs a good makeover. Baseboards very dirty (never been cleaned??), downstairs bed headboard (brass) falling apart as we speak. Jacuzzi tub upstairs did not work properly, ceiling fan was very noisy upstairs. Outside Hot Tub didn't seem to work at...More

3  Thank rjblackjack
Reviewed 26 May 2012

Great experience with Chalet Village - very easy to deal with, nice people. Our cabin was a small one bedroom loft style, called Special Moments (907 Aspen). It was clean and met our expectations perfectly. The hot tub was great. And we saw three black...More

Thank JKJK1234
Reviewed 16 May 2012

This was our 3rd time staying with chalet village. They are so helpful! We had to change our dates a few days before and they did whatever they could to accommodate us. I would recommend them to anyone.

Thank Scotgirl1978
Reviewed 14 May 2012

We loved the area, the cabin, the rental staff...basically everything. We stayed at the Lazy Bear cabin. Perfect for two families. We each had privacy with master bedrooms on each level. We have three kids between us (2,1 & 7 months) we just put a...More

Thank dirtymartinidavis
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Pool
Details
Price range
US$99 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$750 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (328)
Room & Suite (571)
Dining (4)
Pool & Beach (1)
Amenities (46)
Family and Play Areas (2)
Questions & Answers
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MisterShrimp
1 January 2018|
AnswerShow all 2 answers
Response from tfranks2017 | Reviewed this property |
We were in a van and it did fine, but it was a steep climb and I would not want to travel that road too often. The roads are smooth and paved and the parking was good.
1
Vote
maryln54
24 June 2017|
AnswerShow all 2 answers
Response from tmde | Reviewed this property |
Yes.
0
Votes
EmilyRN
4 April 2017|
AnswerShow all 3 answers
Response from chalet123 | Property representative |
Let Us know which Cabin and we can let you know what kind it is. Thanks You, Reservations
0
Votes
Room Tips
"Rooms on the left side do not have direct access out to the balconies. You have to go through rooms on the..."
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"Would suggest a 4 wheel drive vehicle if visiting when there is any chance of snow. Also the entrance to the..."
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"Perfect place"
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"Perfect room!"
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