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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection
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587 Reviews from our TripAdvisor Community

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Showing 587: English reviews
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Valdosta, Georgia
Reviewed 3 days ago NEW

We had read so many negative reviews on this resort & their "Time Share" Program. It is without a doubt the best vacation deal I have ever heard. At this time in our lives, we just could not invest in it. Low pressure but really presented tremendous options.

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Helpful?
Thank MikeRSM
Katy, Texas
PROPERTY’S FAVOURITE REVIEW
Reviewed 29 November 2016

We spent a week at the Mountain Loft Resort in Gatlinburg this past July with our family. It was our first visit to the resort and I have to tell you that we LOVED it. Everyone we came in contact with at the resort were friendly, and knowledgeable. Our rooms were beautiful! Very well-appointed, newly remodeled. We could sit on...

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1Thank boncan630
About Property's Favourite Review
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Helloboncan630, Thank you for staying with us at MountainLoft. We are delighted that you loved your stay with us this past July! We are pleased everyone you came in contact with was friendly and knowledgeable. We are glad that you also found our accommodations to be beautiful. We are joyed that you had a fantastic time and we thank you...

Milledgeville, Georgia
Reviewed 5 days ago NEW

Love the look ! Everyone so nice ,clean when we were there they were still repairing units that had water damage form the pass winter ,the fires cakes close but never touched mountain loft . We will be returning again it's a great lotation .

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Helpful?
Thank diamondj98us
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello diamondj98us, Thank you for staying with us at Mountain Loft! We are thrilled everyone was so nice during your stay. We are also pleased you found the location to be great! We appreciate your feedback. We look forward to welcoming you back again soon!

Reviewed 1 week ago via mobile

At first it seemed nice as we pulled in. We got a 1 bedroom, not a chalet, but whoever designed the layout of the rooms weren't thinking clearly. Annoyingly, the bedroom was right at the front with the window facing the parkinglot. So we were woken up by passersby and by housekeeping trying to come in despite our sign on...

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Helpful?
Thank MichBK16
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello MichBK16, Thank you for your feedback of MountainLoft. We are incredibly sorry that your vacation was anything less than positive. We strive for the best in customer service and we hold ourselves to the highest standard of cleanliness. We sincerely apologize that we did not succeed with this during your stay. We would love to learn more about your...

Reviewed 1 week ago via mobile

We stayed at a timeshare for the week, m-f. You can tell they're putting a lot of money into the place to remodel and clean it up, & they're almost there. Would have given 5 stars, but our shower was a handicap shower (which we didn't want), & the hot tub and sauna in the clubhouse need to be cleaned!!...

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Helpful?
Thank greg b
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Greg B., Thank you for staying with us at MountainLoft! We are thrilled you found your unit to be nice and clean. We are also pleased you enjoyed our location. We appreciate your feedback and we will share your concerns with our team. Thank you!

Cincinnati, Ohio
Reviewed 2 weeks ago

We have had a love hate relationship with this resort...it took us several trips there to learn to call the resort the day after we make our reservation and request no basement room.I understand the disappoint we had as we pushed the down elevator button...it is gloomy, but we have seen up close wild life from the back patio. I...

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Helpful?
Thank BeckyS1951
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello BeckyS1951, Thank you for returning to stay with us at MountainLoft! We are so glad you love staying with us! We appreciate your feedback and honesty. We look forward you and your sister having a fabulous stay with us in September! Thank you!

Michigan, United States
Reviewed 2 weeks ago via mobile

We traded to stay here as we like to visit new places this visit was my mother, myself, and my daughter. Will not come back. When we arrived we were told we could not get a two bedroom we had to have a one bedroom. Okay I get it that happens but then they badgered us to go to their...

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Helpful?
Thank RMcClelland
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello RMcClelland, Thank you for your review of MountainLoft. We regret to learn that your experience was anything less than positive. We strive to create memorable and positive vacations for all of our guests. We are so sorry we did not succeed during your stay. We would love the opportunity to learn more about your vacation. Please contact us at...

Lilburn, Georgia
Reviewed 2 weeks ago

We booked a standard 1 BR Apt & checked in right at the recommended 4PM time. The resort location and setting is beautiful, but the assigned unit was very small even for 2 persons in comparison to other resorts we have booked through Interval in the past. It was cold and rained 3 of 6 days we stayed so we...

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Helpful?
Thank osnoopy13
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello osnoopy13, Thank you for your review of MountainLoft. We are glad you enjoyed your time in Gatlinburg, but we are sorry to learn that your stay with us was anything less than positive. We appreciate your feedback and honesty. We would love the opportunity to learn more about your experiences. Please contact us at info@bluegreenvacations.com and reference your TripAdvisor...

Reviewed 2 weeks ago

Really improved haven't been there for about 5 years and they have upgraded the townhomes. Stayed 2 nights very relaxing had a good view of the mountains woman at the consulting area don't remember her name but she was very informative about the area places to hike and get great pictures if you need to know anything in the area...

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Helpful?
Thank drew i
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Drew I., Thank you for staying with us at MountainLoft! We are delighted that you returned to stay with us and appreciated the updates on-site. We are also thrilled you received great recommendations from our staff. We appreciate your feedback! We hope you will join us again soon!

Reviewed 3 weeks ago

Nice 1 bedroom suite, had a wonderful garden bath, and washer and dryer in unit. Centrally located to get on trolley to downtown gatlinburg, as well to get to any part on the notprthern part of the park.

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Thank Billy P
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Billy P., Thank you for staying with us at MoutainLoft! We are delighted you enjoyed your unit! We are also pleased you liked our location. We appreciate your feedback. We look forward to welcoming you back again soon!

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Near Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Concierge

Additional Information about Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Address: 110 Mountainloft Dr, Gatlinburg, TN 37738-5355 (Formerly MountainLoft Resort)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM624 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection 3*
Number of rooms: 104
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Also Known As:
Mountainloft Resort Gatlinburg
Mountainloft Hotel Gatlinburg
Mountain Loft Resort Gatlinburg Tn
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Questions & Answers

Here's what travellers have asked, with answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and other travellers.
17 questions
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Questions? Get answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in end unit of suite building sun/set view would be better . Or stay in one of the many houses they have on the property”
 of 5 bubbles diamondj98us, 22 Mar 2017 | Read review
“Ask for a remodeled room on a high floor”
 of 5 bubbles BeckyS1951, 12 Mar 2017 | Read review
“Try to get assigned to an updated area of the resort.”
 of 5 bubbles osnoopy13, 11 Mar 2017 | Read review
“Townhomes are good for me its like a condo very nice.”
 of 5 bubbles drewi2017, 10 Mar 2017 | Read review
“I enjoy the two bedroom suites and getting a third or fourth floor room”
 of 5 bubbles , 6 Mar 2017 | Read review
5 of 5