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Holiday Inn Club Vacations Smoky Mountain Resort

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Holiday Inn Club Vacations Smoky Mountain Resort
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852 Reviews from our TripAdvisor Community

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Showing 850: English reviews
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Reviewed 3 days ago NEWvia mobile

This is maybe our 5th Time here . This time we stayed in the new part . It's gorgeous ! Clean ! Lovely ! Only downside is no huge jacuzzi tub that I was looking forward to . Other than that , WONDERFUL!

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Thank JoAnn I
Reviewed 1 week ago via mobile

The accommodations are very comfortable, with the look of the log cabin feel. Amenities are a plus within walking distance to town.Indoor Waterpark is great for the whole family! Friendly and accommodating staff.

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1Thank Terri S
Ellijay
Reviewed 1 week ago via mobile

We stay in this resort a couple of times a year. We decided to try there newest 2 bedroom condo. Crazy and innovative stuff in rooms. Heated towel rack, TV in bathroom vanity mirror, just unique! Super clean in rooms and grounds. Still some noise due to roof top fire damage from the big fire that swept through Gatlinburg. Staff...

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Thank James B
Reviewed 3 weeks ago

I loved this hotel! This was the best the vacation ever. The tub in our room was so amazing and huge! Wash and dryer in the room was nice so that we didnt return home with clothes to wash. The pool was fantastic and we really loved it.

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Thank LEANA W
Bartlett, Tennessee
Reviewed 4 weeks ago

The new condo rooms are really nice. We stayed in a two beds room and it was excellent. They have also added a new indoor water park. It's not real big, but it is perfect for younger kids. The location is perfect for visiting Gatlinburg's shops. We were concerned about the effects of the recent fires, but the town was...

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3Thank Brian B
Reviewed 4 weeks ago via mobile

We had the chance to stay on a 3 BR signature villa. Very confortable and with a lot of nice amenities. The staff is very friendly. Please visit Dixie Stampede is a must dinner show. They are also places inside the park like Cades Cove or Newfound Gap.

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1Thank jchidalgob
Greensboro
Reviewed 4 weeks ago via mobile

I am an owner of the IHG® holiday in club vacations program. Came and stayed at this property for business. Myself and six other adults stayed in a three-bedroom villa. We were there for three nights we checked in late the first night and security checked us in and he was very polite and helpful to all of my people...

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1Thank Blindbowler
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're delighted to hear that you came to visit Smoky Mountain Resort and you brought along friends! It's always our mission to treat our guests like family, whether they're with us on vacation or here for business. Your comments are very helpful to us, as well as to any new guests considering a stay with us. Thanks for taking time...

Chattanooga, Tennessee
Reviewed 15 January 2017

Holiday Inn Vacations property. Beautiful building, close enough to walk to town (and save at least $5 parking). There were four of us, and we stayed in a one-bedroom unit. Full refrigerator and stove in kitchen. A little small for 4 adults, but OK for short stay. Nice furnishings. Very helpful staff. We were able to see a 2 BR...

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2Thank Linda A
Terrigal, Australia
Reviewed 13 January 2017

We booked two nights through the IHG - the room was OK, aging a bit but at least is was spacious. On arrival our safe was not working and the bin in the kitchen was full to over flowing. I called the front desk on three occasions to have both of these issues resolved, with the last time being told...

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1Thank Memphis_11
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're sorry to hear of your disappointing experience at Smoky Mountain Resort. This just doesn't sound like us! We take pride in treating our guests like family and would never want you to leave with such a poor impression. We sent you a private message in hopes of addressing your concerns more personally. Thanks for sharing your comments.

Knoxville, Tennessee
Reviewed 1 January 2017

We booked our room 8 months in advance & didn't get a view of the ball drop on New Year's Eve. Had to go out in the windy cold on a balcony to see it. The front desk noted the rooms are assigned two days prior to arrival. Before checking in Friday, was having a bad day because of having...

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1Thank Ricky D
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're honored that you chose Smoky Mountain Resort for your special vacation! It's the highest form of praise when our guests trust us with their celebrations. Our Inventory team scans through reservations in advance, looking for special requests, such as ADA accessibility, side-by-side units, consecutive stays, etc. We're very good at accommodating requests and regret we weren't able to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM593 - RM1,218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
24 questions
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a 2 BR if you can if there are more than 2 adults in your party. 1 BR fine with 2 adults and one or two small children”
 of 5 bubbles LindaSA_13, 14 Jan 2017 | Read review
“dont stay here at all”
 of 5 bubbles Memphis_11, 12 Jan 2017 | Read review
“If you want 2view balldrop on New Yr's Eve, reserve room a yr in adv &call few days 2week before 2make sure it's available.”
 of 5 bubbles rickyd844, 1 Jan 2017 | Read review
“Great location”
 of 5 bubbles Kim0829, 19 Oct 2016 | Read review
“We were on the 7th floor furthest from the elevator very noisy and "the mountain view" had a parking lot in it.”
  • A mountain view with a parking lot.
 of 5 bubbles AMD572, 17 Oct 2016 | Read review
5 of 5