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Holiday Inn Club Vacations Smoky Mountain Resort

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879 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Reviewed 13 January 2014

We normally stay in cabins. We decided to stay one more night passed our cabin rental, stop a few places, but chose to stay here based on the appeal and the greeting at the door. The people were very nice...

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1Thank KellyVickieGRAHAM
Reviewed 13 January 2014 via mobile

This is our go to place to stay in Gatlinburg. Great location, staff and atmosphere. We have always had a great experience staying here and only had a minor issue this time. Room 415 had a slight odor to it but not bad enough to effect our stay. We will continue to stay here while vacationing in Gatlinburg.

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1Thank TNWife
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

WOW! TNWife it tickles me to hear such a great review ! I hope to see ya’ll back again real soon! Please on your next stay if there is anything and I mean ANYTHING me and my team can do to make your stay the best ever let us know we will work very hard to meet and exceed your...

Atlanta, Georgia
Reviewed 13 January 2014

I planned a trip to Gatlinburg this past weekend for my mother's birthday and could not have been more pleased with our experience at this hotel. The hotel staff was more than accommodating, helping me pull off a very complicated surprise for the birthday girl. They were also very helpful when one of the women staying with us got sick,...

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Thank Elizabeth S
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

WOOHWHO Elizabeth S, I am glad to hear that your mother had a great birthday celebration here with us! Anytime you or any of our guest need anything from us to make your stay the best ever, we are here to help, just please let us know and we will be all over it! Hope to see ya’ll again real...

Perth, Australia
Reviewed 11 January 2014

Excellent location with local restaurants & craft shops across the road. Staff very friendly and helpful. 2 bedroom villas excellent, clean & spacious with very cosy feel! You can easily take local trolley, bus or taxis into downtown area for more shopping, eating & sightseeing. Everything was exactly as their website claimed. One of the best & most surprising highlights...

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1Thank JoHugh
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Jo Hugh I really appreciate ya’ll choosing to stay with us and I am very thankful that you shared your review on Trip Advisor. I must agree that Roger Bailey is really good, we think he is the BEST, and could not be any prouder to offer his services! The next time you stay with us, if you have any...

Corinth, KY
Reviewed 6 January 2014

As longtime owners of Wyndham timeshare, we have exchanged with RCI several times. Although all of the places have been good, we have always found that the RCI exchanges are not as luxurious as Wyndham. However, this time we were very pleasantly surprised because Holiday Inn Club Vacations has an exceptional property. Our rooms were luxurious, tastefully decorated, immaculate, and...

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2Thank Corinth_KYDan
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

WOW! Corinth_Ky Dan, all I can say is Thank You for such a glowing review! Me and my team work very hard to provide ALL our guest with the experience you describe in your review. It means so much when we hear that we have achieved our goal. That Ron is definitely passionate about taking care of his guest, I...

Louisville, Kentucky
Reviewed 4 January 2014

This is a beautiful lodge 2 blocks off the main drag in downtown Gatlinburg. Parking is plentiful and part of it is under cover which is nice if you get a little snow like we did. The front desk personnel were very friendly and check-in and check-out was easy and quick. Room had a gas fireplace which worked perfect and...

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Thank Dale C
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Dale C , I thank you for staying with us I am happy ya’ll enjoyed your stay with us and hope it certainly will not be the last! We do have walk-in showers available in our 2 bedroom villas. I hope to see ya’ll again real soon! Happy travels, Don Ward

Fond du Lac, Wisconsin
Reviewed 2 January 2014

This was ideal for us because it was NOT in Pigeon Forge and NOT on the main road. Our vacations are geared more towards quiet vs city action. The staff was very friendly and helpful. Checking in was easy and so was checking out. The unit was CLEAN and very well designed. The only thing I would have changed was...

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Thank Diesel0726
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hey there Disel0726, I am glad y'all enjoyed your stay! I hope we have earned your second stay with us. If you are looking for quite remind us you want "creek side" and as you know we are a couple of miles from all the quite you will possibly ever want, The Great Smoky Mountains National Park. I hope to...

High Point, North Carolina
Reviewed 31 December 2013

Town very crowded for the Christmas week. Great location, just a short walk to the main street shops. Tram stop in front of the resort for more distant destinations. Resort was very well decorated. Room was in great shape, everything worked as it should. Surprised at the 52 inch TV in the living room. Not that watching TV was high...

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1Thank Michael T
Dickson, Tennessee
Reviewed 23 December 2013

Each year I REQUEST to reside in a upper floor located in the "back" part of the resort overlooking the mountain stream. This year I got room #616. Couldn't have been better. I stood on the balcony drowning my thoughts with the roar of the stream below. Trees, squirrels, a light dusting of snow and a hot cup of coffee...

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1Thank TacoSwope
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Well Swopess don’t wait, come back and see us sooner! Our beautiful Smoky Mountain area offers completely different experiences from season to season , and continue to make us aware of your expectations and we will work very hardtop make sure they are meet just like your past stays ! Hope to see you soon, safe and happy travels. Don...

Reviewed 29 November 2013 via mobile

Stayed here on a family vacation over Thanksgiving. Extremely nice rooms with jacuzzi tubs along with gas fireplace. Very comfortable all around. Pools, hot tubs, exercise room and game room. Very friendly and helpful staff. I highly recommend this hotel.

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2Thank strokerace25
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello,Storkrade25 Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest expectations...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM757 - RM1,562 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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