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Travelodge Inn & Suites Gatlinburg on the River

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Travelodge Inn & Suites Gatlinburg on the River
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475 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Lyles
Reviewed 1 week ago

Review collected in partnership with Travelodge
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Helpful?
Thank 436kirstenc
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Felton, Delaware
Reviewed 3 weeks ago

I feel that is a very nice place to stay at. I would be pleased to let other people now about it and my family stay

Review collected in partnership with Travelodge
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Thank williamdH8885MR
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you so much William, for taking the time to rate our hotel and to share your feedback. We are ecstatic that you enjoyed your stay with us. Please know that your business is greatly appreciated here at the Travelodge Inn & Suites, thanks again for the wonderful review!

Barboursville, West Virginia
Reviewed 4 weeks ago

Hotel was clean, within walking distance of the strip, breakfast was pretty good, housekeeping not the best during stay, but everything was clean and no weird hotel smells, view was nice, but all balconies are attached with no separation so keep door locked

Review collected in partnership with Travelodge
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Thank U3589HSjenniferh
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Jennifer for taking the time to rate our hotel and to share your feedback. We are so disappointed that we could not impress upon you more with our housekeeping services. Please know that your comments have been shared with staff, to ensure we do much better going forward. Please know your business is greatly appreciated, thanks again for...

Bellevue ohio
Reviewed 4 weeks ago

Well appears to be one of the older hotels in town. Was adequate but could use some TLC. Looked like maybe they were doing so in some rooms. Staff was very friendly. At breakfast one of the days the coffee was very very weak and in my opinion undrinkable. Since I am in charge of janitorial services where I work...

Review collected in partnership with Travelodge
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Helpful?
Thank donnacS1225NK
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Donna for taking the time to rate our hotel and to share your feedback. We are so disappointed that we could not impress upon you more with our accommodations. Please know that your comments have been shared with staff, to ensure we do much better going forward. Please know that your business is greatly appreciated, thanks again for...

Covington
Reviewed 4 weeks ago

We drove into Gatlinburg from cherokee on a whim and decided to stay! Surprised to get a room so last minute and SO affordable! The front desk let us check in early and picked a fantastic room for us! 301 is HUGE King suite on the corner and it was fabulous! I definitely would recommend this place again! Nothing fancy...

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Thank crystalmQ5249KP
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Crystal for taking the time to rate our hotel and to share your feedback. We are ecstatic that you found our facility so accommodating - especially room 301! Your business is greatly appreciated here at the Travelodge Inn & Suites, we certainly look forward to your next stay with us!

Reviewed 15 February 2017

Location was great, just a short walk to downtown. Love the balconies over the river. Room was awesome. Pool was kinda small but no big deal. Staff was amazing and very accommodating. Will definitely stay here again.

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Helpful?
Thank Joy G
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Joy for taking the time to rate our hotel and to share your feedback. We are ecstatic that you enjoyed the hospitality of our staff. We are very pleased that our accommodations were so convenient to your needs. Your business is greatly appreciated here at the Travelodge Inn & Suites, please plan to visit us again soon!

Washington, Indiana
Reviewed 7 December 2016

Review collected in partnership with Travelodge
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Thank X183GEchristinaw
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Reviewed 2 December 2016

And there are a lot of buts! 1) The room had on overall musty/moldy smell. UGH! 2) Our garbage was never emptied over a 3 night stay. 3) Towels not replaced. Had to go to the desk to get more. No one offered to bring them up. 4) Room had not been cleaned properly before we checked in. There was...

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Helpful?
Thank heidi L
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Heidi for taking the time to rate our hotel and to share your feedback. It is certainly disheartening to hear about the many inconveniences suffered during your stay. Please accept our most sincerest apologies and know that your comments have been shared with staff, to ensure we do much better going forward. Finally, we certainly hope you will...

Winchester, Virginia
Reviewed 30 November 2016

Review collected in partnership with Travelodge
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1Thank V1966ZIstevenw
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Cleves, Ohio
Reviewed 30 November 2016

Nice hotel and good location with balconies overlooking the river. Have stayed here several times and will definitely stay again

Review collected in partnership with Travelodge
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Thank jasongX3725OC
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Jason for giving us such a glowing review! Your business is truly appreciated here at the Travelodge Inn & Suites, we certainly look forward to your next stay with us. Thanks again for the review!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the new Travelodge Inn & Suites ... more   less 

Additional Information about Travelodge Inn & Suites Gatlinburg on the River

Address: 218 Ski Mountain Rd, Gatlinburg, TN 37738-3125 (Formerly Family Inns Of America)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM399 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Travelodge Inn & Suites Gatlinburg on the River 2.5*
Number of rooms: 52
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Also Known As:
Family Inns Of America Hotel Gatlinburg
Family Hotel Of America
Family Hotel Gatlinburg
Family Inn Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Inn & Suites Gatlinburg on the River staff and other travellers.
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Questions? Get answers from Travelodge Inn & Suites Gatlinburg on the River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are rooms with balconies over the river!”
 of 5 bubbles joyg351, 15 Feb 2017 | Read review
“Rooms in the middle are quieter so you won't hear people getting off of elevator.”
 of 5 bubbles mariet594, 24 Oct 2016 | Read review
“the hotel does set on the river”
 of 5 bubbles luv2cruiseeverywhere, 16 Aug 2016 | Read review
“We stayed on 2nd floor of 7. Convenient since "old" elevator was heavily used. Rooms were considerably quiet.”
 of 5 bubbles rickyb896, 15 Jul 2016 | Read review
“There may be a few rooms on the 4th floor room 408 on up that a tree blocks some of the river view. Try to avoid them.”
 of 5 bubbles Marsha1354, 15 Jun 2016 | Read review
5 of 5