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The Park Vista a DoubleTree by Hilton is known for spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the city of Gatlinburg, each guestroom has a private balcony with amazing views. Conveniently located on the City’s Trolley Route, The...
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
This hotel was built in 1976 and features an atrium-style, cylindrical structure. The exterior of the hotel appears very dated. From a professional hotel appraiser's perspective, the design of the hotel has some functional obsolescence as well. However, the rooms have been renovated and are...More
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday
Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a thoughtful and detailed review. We are so glad that you can appreciate the particular charms of our hotel. We are delighted you and your family...More
Searched for a long time to find the right hotel for our family getaway to Gatlinburg, and we were happy we found this one. First things first, it's off the strip, which was perfect for us, The downtown area can get hectic, and while I...More
3 Thank Ashley L
Response from David M, Director of Revenue at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 weeks ago
Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.
I've stayed in plenty of DoubleTrees for business travel and I know they're not luxury hotels - they serve a great purpose for business travel! When I was searching for where to stay for our trip to Gatlinburg, I saw this property and it looked...More
Thank James W
Response from Martha W, Exec Admin Asst To General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday
Thank you for taking the time to share feedback on your recent stay with us via social media. We appreciate your candid review of our value and amenities and we will keep your comments in mind as we constantly look for ways to improve our...More
Hotel itself is in a great location with wonderful views of the mountains. The lobby is really nice with a grill and great pool area. However, the rooms themselves are dated. Other issues include the constant dripping of water from air conditioning units to the...More
Thank Allen G
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 3 days ago
Thank you for taking the time to share feedback on your recent stay with us via social media. We are glad you enjoyed our views and our public areas. We appreciate your candid review of our guest rooms and housekeeping services, and we will keep...More
I stayed at the Park Vista 3 years ago and loved everything about it, so I was anxious to return this summer. It is a beautiful property that shines brightly on top of the hill with stunning views of the Smokies. See the attached photos....More
Response from Jennifer J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 days ago
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments...More
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.