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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,067 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,054: English reviews
Reviewed 7 August 2015 via mobile

Very nice hotel, nicest in Gatlinburg. Worth the price. The staff is very kind. Enjoyed a couple of nights at the bar with the bartenders and other guests. Trolley takes you down to the town and avoids the traffic and hassle of finding parking for a great deal of 50 cents per person. Leaves you right at the hotel. Had...

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Helpful?
2Thank Frances P
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Frances P, Thank you for reviewing our property about your experiences. Many guests enjoy the city trolley that comes to our main entrance at a very affordable price. The views from our property are definitely worth something to talk about. We are so pleased you enjoyed your stay. Safe Travels, Liz Wiand Manager on Duty

Mount Airy, North Carolina
Reviewed 6 August 2015 via mobile

I travel all over the Eastern US. I'm a diamond Hilton member and a Platinum Holiday Inn Member. I spend lots of nights out. Not often do I rate average or negative. This hotel has some age on it. It needs an overhaul. It doesn't live up to Doubletree Standards. The Internet didn't work on the 14th floor. The staff,...

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4Thank Keith M
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Keith M, Thank you for taking time and sharing your experiences of our property. We appreciate your business and loyalty with Hilton. Our staff is extremely hard working and strive to uphold our service. Our grounds are beautiful and we are happy you enjoyed them during your stay. Safe Travels, Liz Wiand Manager on Duty

Bristol, TN
Reviewed 5 August 2015

Not a terrible hotel, not a great hotel. We have stayed here several times for business. The view of Gatlinburg is great but you cannot walk to anything fron this location so keep that in mind. Rooms could use some updating but no major issues for us.

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3Thank threedragons
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear threedragons, Thank you for staying with us during your business travels. We have great views from atop our hill. We are happy that you enjoyed your stay. Safe Travels, Liz Wiand Manager on Duty

Kansas City, Missouri
Reviewed 5 August 2015

Large spacious room with a great view of mountains. Stayed on 13th floor (15 floors total) in a mountain view room. Large beds, nice sized TV, beautiful hotel. Free breakfast buffet in restaurant downstairs, also ate dinner three nights there as well. Much easier to go downstairs to eat instead of the 20-30 minute drive thru Gatlinburg traffic and potential...

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2Thank beachbum1963
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear beachbum1963, Thank you for reviewing your experiences with our property. We are very proud of our dining experience we offer our guests. The convenience of being so close to downtown but away from the hustle and bustle is a plus as well. Safe Travels, Liz Wiand Manager on Duty

Belleville, MI, United States
Reviewed 4 August 2015

Awesome view of the mountains from the room! Great friendly/helpful staff. Great convenient location for Great Smoky Mountains National Park. Great quiet location atop the hill, well above the bustle of the city. Be sure to use the local trolley service for day trips within the city (traffic and parking at the city attractions are terrible).

Review collected in partnership with DoubleTree by Hilton
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Thank Russ P
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Russ p, Thank you for sharing your experiences. We agree with the convenience of the local trolley system. All the locals enjoy the closeness of the National Park. Safe Travels, Liz Wiand Manager on Duty

Plymouth, Indiana
Reviewed 4 August 2015

Checked in and husband layed down on bed, sunk way in. Would not be able to sleep there 4 nights. Told them at desk and was given a different room. Now room was nice. Carpet needed cleaned. We have stayed here six times before and have always enjoyed it. Great location, but needs updated. Sliding door was off track and...

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3Thank MelAng339
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear MelAng339, Thank you for sharing your experience with our property. We are looking into an update this winter when the busy months are over. We appreciate your loyalty to our property and look forward to seeing you again soon. Safe Travels, Liz Wiand Manager on Duty

Madison, Mississippi
Reviewed 3 August 2015 via mobile

Ever wonder what it would be like if 3 people were assigned to serve food and drinks to hundreds of people? Try a weekend at Park Vista. Very cool looking hotel overlooking Gatlinburg. Fantastic room with a balcony that shows the whole valley. But try waiting an hour for a chicken quesadilla. Or a breakfast buffet that runs out of...

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2Thank Will M
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Will M, Thank you for taking the time to review your most recent stay at our property. We are happy to know that you enjoyed our gorgeous views atop our hill. I apologize for the lack of service received during your visit to our Vista Grill. Safe Travels, Liz Wiand Manager on Duty

Huntsville, Alabama
Reviewed 3 August 2015

Tried to checked in after 6pm but room was not ready, was told they would call but never received the call. I felt for its offerings that the restaurant was overpriced. A few of the restaurant staff (Kim, Lind, Carlos, and Jimmy) went all out to make it pleasant dining experience. Breakfast buffet wasn't always ready when the restaurant opened....

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Thank Jawajsredlich
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Jawajsredlich, Thank you for taking the time to review our property and experience during your recent trip with us. I sincerely apologize for the experience with our Food & Beverage department, as this is not a typical experience we hear from our guests. We are happy that you and your family enjoyed the pool area. Safe Travels, Liz Wiand...

Reviewed 2 August 2015 via mobile

We enjoyed our stay at Park Vista. It's an old hotel that I probably could not afford to stay at when it was new. Now somewhat dated, It is up on the side of the mountain with a great view of the mountains and city below. Breakfast is alittle pricey but it's pretty good. The room was nice, bathroom is...

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Thank Chad H
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Chad H, Thank you for taking the time to review our property and your experience with us. We are so glad that you enjoyed your stay with us. Our indoor mini water park is a great hit with families of all ages. We hope to be your host again during your next trip to Gatlinburg, TN. Safe Travels, Liz...

Bladensburg, Ohio
Reviewed 1 August 2015 via mobile

Room not ready when we arrived. Said they would call when it was. No call and people were checking in while we waited. The front desk was rude. Attempted to order drinks at Firefly and bartender was talking to other employees and ignored us. On the other hand, George the "fix everything guy" was awesome. Great concierge service and hotel...

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2Thank bmueller3116
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear bmueller3116, Thank you for taking the time to review our property and your recent stay with us. I apologized for the reception you received during your entire check-in process. We are happy to hear that you enjoyed George. He is a true asset to our team and our property. We hope to see you again on your next visit...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM530 - RM1,131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5