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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“city view”(108 reviews)
“pool area”(199 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,573)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,558 results
Traveller rating
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1,030
481
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1,590
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Show reviews that mention
All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicebeautiful hotelfamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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861 - 865 of 3,558 reviews
Reviewed 18 July 2016

This place has something for everyone. it would take weeks to take it all in. Dollywood is excellent, the shows are excellent and the views are breathtaking. Even thou the property is at full season it was amazing service. Staff everywhere from the restaurant to...More

Thank Ron M
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 21 July 2016

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team. We look forward to your next visit!

Reviewed 18 July 2016

Perfect place to stay if you want to get away from the main street mania! Beautiful view and great staff. Pool area is perfect for children but could use a place for us adults to rest after a busy day. More seating is needed for...More

Thank pweikel
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 24 July 2016

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are...More

Reviewed 17 July 2016

This was our first stay here. Overall, we were pleased and would definitely stay here again and recommend it to others. Like others have written, the driveway is insanely steep but worth it. We checked in on the HH app and our mountain view room...More

Thank CLH7299
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 24 July 2016

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet some of your expectations here at the Park Vista. I was disappointed to read from your review you had some issues regarding housekeeping, noise,...More

Reviewed 17 July 2016 via mobile

I can't express how happy I am to have stayed at Park Vista! Sarah and Daniel were two of the employees that helped us with our stay! Top notch staff! The pool area is amazing and above and beyond nice! The rooms were spacious and...More

Thank Weekend20854
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 21 July 2016

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. I was very happy to read from your review that you enjoyed the views from your room. Our main priority is for our guests to experience...More

Reviewed 16 July 2016 via mobile

Lots of positive points! Good location with trolley service. Kind, helpful staff. Reasonably priced room service that was good quality. Super fun pool accommodations and quiet, grassy areas to relax and enjoy mountain views. Balconies don't have furniture but they are nice for a quick...More

Thank kande12
Response from Anthony W, Manager on Duty at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 24 July 2016

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team here at the Park Vista!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$142 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
18 April 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"5th floor facing the "park" - lovely view"
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"Choose a room at a different hotel closer to downtown"
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"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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