We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3,468 reviews
Save
Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(105 reviews)
“pool area”(187 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,468)Write a Review
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
See the most recent reviews
Filter reviews
3,453 results
Traveller rating
1,539
1,006
463
267
178
Traveller type
Time of year
LanguageEnglish
More languages
1,539
1,006
463
267
178
Show reviews that mention
All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitewater slidefire pitgreat poolkids loved the poolbunk bedslove this hotelhot tubparking lot
FilterEnglish
Updating list...
871 - 875 of 3,453 reviews
Reviewed 23 May 2016

we stayed 4 nights and have nothing but praise for the way we were treated.we ate at the restaurant and also at the bar. The food was excellent.We would recommend the motel from using our experience. Gerald and Margie

Review collected in partnership with DoubleTree by Hilton
Thank Gerald D
Response from Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 25 May 2016

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! Please visit us again soon.

Reviewed 23 May 2016

At time of booking,the reviews were not so good.I only booked because we were part of a wedding group.`I don't know why people gave bad reviews,from the moment I walked in until I left,everything was great.The front desk employees were outstanding putting up with me(I...More

Thank gooddayb
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 May 2016

Thank you so much for your wonderful, thorough, and thoughtful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.

Reviewed 22 May 2016 via mobile

I was nervous when I booked our stay at Park Vista based on the less than stellar reviews on here. I was using points and I liked the location so I decided it was worth the risk. I am so glad I ignored the reviews!...More

Thank kygal45
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 May 2016

Thank you so much for your wonderful review. We're so glad you had a great time, and we always love hearing how much kids love our pool!. I have passed along your gracious compliments to our amazing team. We look forward to your next visit.

Reviewed 22 May 2016

Beautiful spacious rooms - we sprung for a 2 room suite with two balconies and gorgeous views of both the mountains and the city, but a really tiny, poky bathroom. Great breakfast buffet with omelets made to order.More

Review collected in partnership with DoubleTree by Hilton
Thank TravelingT48
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 May 2016

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the size of the guest bathroom, but delighted the views and breakfast helped make up for that. We appreciate your feedback, and will keep...More

Reviewed 20 May 2016

I'm a frequent traveler and stay at hotels around 100-150 nights a year. This was definitely the worst stay in a very, very long time and the(!) worst stay at a Hilton property ever. The staff (front desk Daniel and manager Anthony) were rude, not...More

Review collected in partnership with DoubleTree by Hilton
Thank R4449VSalexr
Response from Miri L, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 6 June 2016

Dear R4449VSalexr Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

View more reviews
PreviousNext
1173174175176177691
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Kimberly C
9 December 2017|
AnswerShow all 5 answers
Response from Wanda R | Reviewed this property |
No there is not
0
Votes
PreviousNext
12345616
Room Tips
"Clean rooms, great views, close to downtown"
Read review
"city view gives you a downtown view from a height"
Read review
"Mountainview is worth it"
Read review
"Go to Knoxville and Avoid Gatlinberg TOTALLY!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing