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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

1.2 km from Gatlinburg centre
  • Free Wifi
  • Free Parking
  • Pool
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705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
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3,012 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 2,999: English reviews
Bedford, Virginia
Reviewed 6 July 2015

We stayed over the July 4th weekend and the place was crowded, but with 5 elevators, all working, we hardly noticed the crowd. Breakfast buffet was very nice on the day we ate at the hotel. We were traveling with teenagers and the pool was full of small children, which was a negative for them, even very late at night....

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Helpful?
1Thank Robin Y
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and so glad you had an opportunity to see the 4th of July fireworks. They are pretty spectacular for our point of view. Travel safely Jackelyn Schafer General Manager

mandeville, United States
Reviewed 6 July 2015

we did not get the room we were promised.. and the hotel could never seem to get it together to fix it for us. it was clean ( we have bad allergies and they were not a problem here..) and in a good location ( you do have to drive into town) but the front desk staff was not trained...

Review collected in partnership with DoubleTree by Hilton
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6Thank Corinsa M
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and I do apologize there was a mix up in your room type. Hope you will stay with us in the future and give us another chance to make it right. Travel Safely Jackelyn Schafer General Manager

Reviewed 6 July 2015 via mobile

We really enjoyed our stay here, and we're thankful for the indoor pool and fun area. It rained for several days of our visit, and my family was very happy to still be able to play. The staff was also very nice.

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Helpful?
Thank CDougherty12
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. Sometimes a rainy day and the indoor pool helps to catch up on your vacation down time, just enough so you are ready for the next day's sunshine and all of the exciting attractions in the city. Travel Safely Jackelyn Schafer General Manager

Rincon, Puerto Rico
Reviewed 5 July 2015

Wonderful staff. Everyone from the front desk, restaurant, maintenance, house cleaning, etc. was very friendly and helpful. Hotel lobby was inviting and room was clean. Our 4th floor room had beautiful view of Downtown Gatlinburg. Pool was terrific, our kids loved the water slide! Only detractors were no free breakfast buffet, no free Wi-Fi, hotel is too far up the...

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1Thank Scott L
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. May I suggest the bed and breakfast package for your family next time, it makes your stay a little easier. The Gatlinburg trolley is so convenient stopping at the front door. They do tend to get a little slower when there is a lot of traffic and visitors in town. We also...

Reviewed 5 July 2015

We had a great time at the hotel. Our 2 year old loved the baby pool, as well as the pool that gradually got deeper (3ft). It was an awesome stay all around!! Easy check in and check out. Will be back.

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Thank Megancross
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your visit. Our child's pool is really fun for our little ones. Soon your 2 year old will be big enough to enjoy the children's cave slide! Travel safely, Jackelyn Schafer General Manager

Reviewed 5 July 2015 via mobile

Very enjoyable stay, views from hotel room are great, George welcomed us with such friendliness and was so wonderfully helpful thoughout our stay, kids loved the pool and elevators. Would highly recommend staying here.

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Thank Pedun
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us for your family vacation. George does enjoy meeting all of our guests and assisting them with their stay. Hope to see you again soon. Travel Safely Jackelyn Schafer General Manager

Reviewed 4 July 2015 via mobile

Great view of the the city and mountains. Good location trolleys will take you down the mountain to town they come about every thirty mins. 50 cents to ride or $2.00 all day. Nice pool with water slide for the kids. Breakfast Available for cost. Would stay here again

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Thank Lennvera
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and hope to see you again soon. Travel safely, Jackelyn Schafer General Manager

Reviewed 4 July 2015 via mobile

I checked in for the four of July weekend. When I checked in there was no talk of a sercurity deposit. Looked at my account second day into a three day stay and there was a charge for 150% of what the cost of a night. Went and ask front desk about it. They said it was a only a...

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7Thank Rzrbck13
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and hope you enjoyed your July 4th holiday. When you use a debit card it does place a hold on your funds to cover the room charges. Should you request to not leave additional incidental charging open for things such as movies or in room dining, the card would have only been...

Hickory, North Carolina
Reviewed 3 July 2015 via mobile

This place has definatly moved up since Hilton bought them. The hotel is nice. The pool area is awesome. The kids love the water slide. They also love the birds. The outside fire at night was also nice. Downfall would be bar area get crowded fast at night, no free breakfast the restraunt is expensive and watch out for bears...

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Helpful?
Thank D F
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and glad you enjoyed the pool. I might suggest the bed and breakfast package for your family next time. Hope to see you again soon. Travel Safely Jackelyn Schafer General Manager

Boise, Idaho
Reviewed 3 July 2015 via mobile

Nice hotel with excellent views and nice bar area downstairs. They did go out of their way to make sure out party was cared for - no complaints. Seems centrally located - just a step away from being in the center of town. Had catered meal, it was good

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1Thank Rlboise
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. Hope you visit again soon, maybe for a vacation or certainly for another catered event. Travel Safely Jackelyn Schafer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM428 - RM1,102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5