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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,016 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,003: English reviews
Oxford, Michigan
Reviewed 1 July 2015

Bed linens (blanket/comforter) was not clean. Stains observed on blankets. Stains on carpeting. Looked under bed and found pop corn and a Dorito bag. Miscellaneous other debris also. Balcony had large area of paint peeling and missing. Bathrooms were clean. Lobby was clean. Exterior grounds were nice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
6Thank Gary G
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. I do apologize that the cleanliness of the room was not up to standards. We certainly will review your concerns with our staff and correct the error. Travel safely and hope to see you again soon. Jackelyn Schafer General Manager

Cincinnati, United States
Reviewed 1 July 2015

We enjoyed our stay here. The pool was the main reason we chose this hotel and the pictures online actually lived up to my expectations in person. Only problem was there wasn't much room for the parents to sit and watch their children up close.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Renee F
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. The pool certainly is a hit with our guests of all ages. I will see what I can do to get more seating in there for our busier times. Travel Safely Jackelyn Schafer General Manager

Hamilton, Ohio
Reviewed 1 July 2015

We stayed here only one night but will definitely be going back many more. The hotel is beautiful. We stayed on the second floor with a partial view but we still had a great view over looking downtown Gatlinburg. We didn't swim in the pool during this stay but we did check it out and it looked awesome! It's indoors...

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Helpful?
Thank Brittany G
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us this time and we look forward to having you as our guest when you return to Gatlinburg. Travel Safely Jackelyn Schafer General Manager

Calhoun, Louisiana, United States
Reviewed 1 July 2015

We love staying here. We have stayed here 2 years in a row and love it. We have stayed with a mountain view and also a city view and both are excellent views. Yummy cookies and convenient trolley running ever 15-20 minutes to the strip

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Helpful?
Thank Sarah W
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us; we will be sure to keep the cookies warm for your next visit. Travel Safely Jackelyn Schafer General Manager

Greensboro, North Carolina
Reviewed 1 July 2015

We, my wife and I, Chose to stay at the Park Vista Hotel after taking a tour of the facilities. We decided to go there to celebrate our 27th anniversary, we were not disappointed. the Bell Captain, George, was very helpful with the dinner suggestion he made as well as helping with our luggage. We will definitely be back in...

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Thank robertrita2015
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; First, congratulations on celebrating your anniversary. WOW 27 years that is fantastic. George does love greeting our guests and helping them with suggestions for their stay. Happy Anniversary and hope to see you again next year for number 28! Travel Safely Jackelyn Schafer General Manager

Waxhaw
Reviewed 1 July 2015

We selected our room on the top floor and requested a mountain view. It was awesome. The room was clean, the bedding comfortable and the view was spectacular esp right after the rain storm when a double rainbow appeared almost in full circle. The hotel bar staff were super. The rooms were quite well soundproofed considering all the kids that...

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Helpful?
Thank Kathy S
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and I am so glad you had an opportunity to see a rainbow. Our balconies do offer a great opportunity to see rainbows form over the Gatlinburg mountains. Travel safely and hope to see you again soon. Jackelyn Schafer General Manager

falmouth
Reviewed 1 July 2015

We stayed on the second floor with partial view. If you want views of the mountains-ask for a higher floor. I did this and the hotel was booked for the days there. So upgrade was not an option. The balcony does not have furniture to sit outside. The room was very clean and comfortable. The remote for the TV did...

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1Thank Paints36
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for your stay and sharing your experience. When making your reservation you can request an upper floor with either a city or mountain view, of course these are based on availability. I would suggest making your reservations as early as you can to be sure to be able to book an upper floor. We also have...

Cincinnati, Ohio
Reviewed 1 July 2015 via mobile

I just returned from the park vista hotel. The views were spectacular. This hotel is nice because it is not on the busy downtown strip. The indoor pool is nice for kids but is closed when there is lightening outside. The hotel breakfast buffet was good. We ate there another day and did not get the buffett and service was...

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Thank JOHNFR0MCincinnati
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us, the views really are breathtaking. Sorry you found the breakfast service a bit slow. We are such a popular spot for this meal we try to help expedite our guests time by offering the full buffet. We always have one of our Chef's behind the line to make your special orders. Hope...

Reading, Pennsylvania
Reviewed 30 June 2015

Great, great, great hotel! The pool is fantastic for kids! The views from the rooms are wonderful. Staff was very friendly. We even ate in the restaurant for dinner and the food was very good. The hotel is not located in the center of town where all the attractions are, but it makes for a quieter evening. I would definitely...

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Helpful?
Thank Brandi P
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Brandi P We want to thank you for your choosing to stay with us on your most recent trip to Gatlinburg and for taking the time to write this awesome review! We know you have many options to choose from in the area and very grateful you chose us to lay your head down! We think we have one...

West Palm Beach, Florida
Reviewed 30 June 2015

The pool is awesome for kids. It's two story, with the big kids up top on the 4ft to 6ft with a slide and smaller kids on bottom of the 0ft to 3ft with a small slide. The restaurant buffet was great. There is a bus to bring you down the hill to the main street so you don't need...

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Thank jacinta627
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear jacinta627 Thank you for your recent stay with us and for taking the time to let us know how great we are doing. We are thrilled to hear that you and your family had a great time with us and that you took advantage of the our amazing indoor multi-tiered pool also known as, Black Bear Cove! Thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM428 - RM1,101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5