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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3,470 reviews
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Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(105 reviews)
“pool area”(187 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,470)Write a Review
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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1,540
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitewater slidefire pitgreat poolkids loved the poolbunk bedslove this hotelhot tubparking lot
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891 - 895 of 3,455 reviews
Reviewed 14 May 2016

The king size bed and pillows were not the most comfortable. But the room was well decorated and enough plugs. However it was not well lit. The city view was our only option when choosing our room and it overlooked the roof of the 1st...More

Review collected in partnership with DoubleTree by Hilton
Thank Linda L
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the comfort of our beds and pillows, and the view from your guestroom. We appreciate your feedback, and will keep your comments in mind...More

Reviewed 14 May 2016

I had just finished three nights of camping and was badly in need of a shower and a bed. I booked a room online at the Park Vista. Even though it was a little after noon, the receptionist on the phone found me a room...More

1  Thank River55land
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

So glad you enjoyed our fantastic views and had a chance to camp in our gorgeous mountains! Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve...More

Reviewed 14 May 2016 via mobile

▪️Recommend? Yes. Would rate only Average/good if not for the outstanding views. ▪️Location: Very good for park access and park views. ▪️Room: Clean, spacious but dated. ▪️Service: very good, positive and friendly although we did have to return to the front desk for wifi access...More

Thank packcal
Response from Martha W, Executive Administrative Assistant to the GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you loved our views and look forward to hosting your next visit to the Smokies!

Reviewed 13 May 2016 via mobile

We stayed here with my son and inlaws for the night. Really nice staff, clean rooms, nice pool, hotel resturant smelled great. The hotel seemed really busy but its so big you couldnt really tell. I will be back!

Thank TNbeachbum83
Response from Martha W, Executive Administrative Assistant to the GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Reviewed 13 May 2016

Thank you to the DoubleTree for quickly turning our problem trip into a fun and memorable occasion. Wonderful service, great facility and just and enjoyable stay all around. Really the best place in town.

Review collected in partnership with DoubleTree by Hilton
Thank Donnie S
Response from Martha W, Executive Administrative Assistant to the GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Kimberly C
9 December 2017|
AnswerShow all 5 answers
Response from Wanda R | Reviewed this property |
No there is not
0
Votes
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12345616
Room Tips
"Every room either has a city view or a mountain view...one of the best parts!"
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"Clean rooms, great views, close to downtown"
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"city view gives you a downtown view from a height"
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"Mountainview is worth it"
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