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01/10/2017 02/10/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    01/10/2017 02/10/2017
    US$130
    US$99
    SAVE US$31
    US$130
    US$99
    SAVE US$31
    US$130
    US$99
    SAVE US$31
    Traveller (360)
    Room & Suite (132)
    Pool & Beach (5)
    Courtyard Gatlinburg
    359 reviews
    #2 of 78 hotels in Gatlinburg
     
    Jack Huff's
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    #3 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
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    Gatlinburg Inn
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    Overview
    • Excellent18%
    • Very good26%
    • Average22%
    • Poor16%
    • Terrible18%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Courtyard Gatlinburg
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    Hilton Garden Inn Gatlinburg Downtown
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (888)
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    1 - 5 of 879 reviews

    Reviewed 4 days ago

    This place is all about location. The check in staff, was fine - not super friendly, the rooms were fine - the pillows were flat, the bed was ok, the room was clean... They advertise 2 pools in the complex and fireplaces in every room...More

    Thank Lori L
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded yesterday

    Lori, thank you so much for your review. We are delighted to hear that you enjoyed the beautiful location of our resort. We do regret to hear that you may have been inconvenienced by some maintenance issues, as well as our pool closure. We will...More

    Reviewed 1 week ago via mobile

    Nice people up front and that's the only reason why I give it one star. We were put in the upgraded room on the river . If your cool with a Toilet that runs all night and a tub that doesn't drain then this is...More

    Thank Veronica F
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 6 days ago

    Thank you for taking the time to point out issues affecting your stay at River Terrace Resort & Convention Center. Clearly we did not deliver as promised with regard to the condition of your assigned unit. We regret to have inconvenienced you and have forwarded...More

    Reviewed 1 week ago

    I paid good money to attend a Westgate Resorts presentation. However, the company placed at this location because they did not have the space. The company did not divulge that this place is a dump that is nothing like the Westgate Resort location. We walked...More

    Thank antonioperez06
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 6 days ago

    We offer our sincere apologies that your stay at the River Terrace Conventions Center was not enjoyable. We are sorry to hear that our property and room accommodations did not meet your standards. Our objective is to provide all our guests with a vacation that...More

    Reviewed 1 week ago

    I stayed in this hotel for two nights with 3 other friends while vacationing in Gatlinburg, Tennessee. The room was very spacious and the hotel was in a nice location right in the mountains. It is walking distance to all the shops and stores on...More

    Thank jpierro22
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for choosing to be our guest! We are delighted to hear that you enjoyed your room and the beautiful location of our resort. We are always looking for ways to better serve our valued guests, and your comment regarding the cots is of...More

    Reviewed 1 week ago

    We booked a room at the River Terrace Resort through a third party booking company. A lot of the nearby hotels were already booked and this location looked decent in the photos so we decided to book the room. We booked a room with a...More

    3  Thank rachelmeans805
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for taking a moment to share the issues that affected your stay at Westgate River Terrace Resort & Convention Center. We are always looking for ways to better serve our valued guests, and your comments are of great help. We regret to hear...More

    Courtyard Gatlinburg
    359 reviews
    #2 of 78 hotels in Gatlinburg
     
    Jack Huff's
    546 reviews
    #3 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,893 reviews
    #4 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    946 reviews
    #5 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$85 - US$212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Booking.com, Hotels.com, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (360)
    Room & Suite (132)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (201)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Gatlinburg Inn
    946 reviews
    .31 km away
     
    Jack Huff's
    546 reviews
    .36 km away
     
    Hilton Garden Inn Gatlinburg Downtown
    1,893 reviews
    .67 km away
     
    Courtyard Gatlinburg
    359 reviews
    .71 km away
     
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    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 4 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    2
    Votes
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Get a room along the creek - better view and better parking"
    Read review
    "Don't even try to stay here. I doubt any room has a nice quality."
    Read review
    "Do not expect an up to date room. Try to book a room lower on the hill walking up hill to your room it can be..."
    Read review
    "Mountain view room is cheaper than the river view room"
    Read review
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