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25/12/2017 26/12/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    25/12/2017 26/12/2017
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    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (912)
    There are newer reviews for River Terrace Resort & Convention Center
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    261 - 265 of 902 reviews

    Reviewed 13 January 2016

    Stayed Jan 07-11 2016. Upon arrival, it seemed promising from the look of the lobby / check-in area. Once in the room, we were very disappointed in what we saw. The room was very outdated. The room in general appeared to be dirty (carpet, walls,...More

    4  Thank David B
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 4 February 2016

    Thank you for your feedback. Cleanliness is a priority and our housekeeping team is there to ensure that each unit is spotless and ready for our guest’s arrival. We have made note of each one of your housekeeping and will address them directly with the...More

    Reviewed 5 January 2016

    We stayed there on one of those timeshare tour deals. Paid $99 for 3 nights during New Years Eve. That price is almost unheard of for even a night in Gatlinburg during a holiday weekend, let alone 3 nights. I went in with an open...More

    1  Thank Joe L
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 4 February 2016

    Thank you for your review. We are happy to hear that you enjoyed your visit with us at a great deal and that you were able to experience the delight of our ideal resort location as it is close to many attractions and entertainment options....More

    Reviewed 4 January 2016 via mobile

    We had to travel to Gatlinburg on a December weekend for a business dinner. Have driven by River Terrace for years and even stayed there 10 plus years ago. Lots of places were booked so I found River Terrace on booking.com and had a rate...More

    Thank TMK62
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 4 February 2016

    Thank you for your review. We are happy to see that you were able to find us at a great value and that you enjoyed our ideal resort location. It also pleases us to know that you experienced a clean and comfortable accommodation for your...More

    Reviewed 3 January 2016

    This is a old hotel and the rooms show it. There were NO decorations, pictures, paintings etc in our room at all. Very plain. We had a loft suite that had a river view in the towers. The bed was up metal spiral stairs in...More

    Thank nashfireman
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 4 February 2016

    Thank you for sharing your review with us. We are glad to hear that you enjoyed visiting our wonderful resort location as it is close to many attractions and entertainment options. We regret to see that you were not too fond of our accommodations for...More

    Reviewed 2 January 2016

    We stayed in one of the top level hotel rooms with a balcony and had a fantastic view of the smoky mountains. It was quite pricey for room only but there is alot of choice for breakfast. Our favouite place for pancakes/french toast was The...More

    Thank Rachel525_12
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 4 February 2016

    We appreciate your feedback. It is delightful to see that you were able to experience a wonderful mountain view from your unit and our ideal location. We apologize for any inconvenience you may have encountered due to our pools and restaurant being closed; these amenities...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$74 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Cancelon, Hotels.com, Orbitz, HotelQuickly and getaroom.com so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
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    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (211)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 77 hotels in Gatlinburg
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    Ask a question
    Questions & Answers
    Carrie G
    23 September 2017|
    Answer
    Response from carol k | Reviewed this property |
    Did you check your email after posting? I know trip advisor has certain guidelines that have to be followed and you should have am email explaining those to you.
    -1
    Votes
    SettleC
    15 July 2017|
    AnswerShow all 4 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    2
    Votes
    Room Tips
    "Try to reserve a room on the water side. It is very soothing"
    Read review
    "Check your room before accepting it."
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    "Room with a balcony facing the river."
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    "Ground floor by swimming pool and creek."
    Read review
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