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Gatlinburg Town Square Resort By Exploria Resorts

06/06/2017 07/06/2017
1 room 2 adults 0 children
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2,042 Reviews from our TripAdvisor Community

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Showing 2,041: English reviews
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Hilton Head, South Carolina
Reviewed yesterday NEW

Stayed here two years ago in one of the time share villas and loved it. This time took a smaller room but still pleased at the price and the fact that it had a stove top, microwave, sink and small refrigerator in the room so we could make breakfast and lunch when we chose to. Nice indoor and outdoor pools...

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Thank Linda B
Memphis
Reviewed 3 days ago NEW

Our family reunion is held annually at the Gatlinburg Town Square. It is centrally located for our families and affords beautiful and enjoyable environment. Multiple hiking trails, perfect weather, numerous restaurants, world class aquarium, swimming pools are only a few of the activities available for an enjoyable, fun packed 7 days.

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Thank Gale M
Reviewed 3 days ago NEW

This room decor needs to be updated. Bed was uncomfortable and below par on mattress quality. There seems to be little soundproofing in the room to block outside noise. The convenient location in Gatlinburg is the only advantage to this facility.

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Thank lurenef2017
Centerville, Ohio
Reviewed 3 days ago NEWvia mobile

My wife and I took our 3 grandchildren, ages 9, 11, and 13 to the Smoky Mountains for spring vacation. Accommodations were comfortable but dated. Kitchen was missing adequate pans and cooking tools. Well we did actually manage. Staff were helpful but parking was "tight. Would I recommend it? I guess so.

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Thank wsucarlsen
Reviewed 3 days ago NEW

Condo was very nice. Resort is within walking distance of downtown Gatlinburg. Trip was very relaxing and enjoyable. Upper walkways do need repair. Elevators could be a bit quicker. This was our second trip to this resort.

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Thank bartc278
Amory, Mississippi
Reviewed 6 days ago NEW

Great place, walking distance to the Gatlinburg strip. Place is clean and outdoor fire pit is a place to gather around. Place has elevators for handicaps. We were traveling with elderly mother, she was able to manage it nicely.

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Thank nalim99
Nebo, North Carolina
Reviewed 6 days ago NEW

We checked in on Wednesday, May 10, 2017. The check in area is not at the hotel it is 2 blocks up the street on the opposite side of the road. The room was in the back of the complex Phase II A Room 111. You had to walk past a profound smell of propane to get to the room....

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Thank MistyC993
dkennedy461, General Manager at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

I regret that you did not have a pleasant say with us. I am pleased to report that we have repaired the gas line, We had a small crack in a recently installed gas line which has been repaired. Engineering has checked on the mini fridge and the jets in the Jacuzzi tub, thank you for bringing those room deficiencies...

Marysville, Ohio
Reviewed 6 days ago NEWvia mobile

We recently visited and had a fairly good stay. I would probably my rate our stay at 3.5. I will confirm the property is split into two properties that is across the street and about a block away. If you are coming from the Parkway, check in is on the left past the property you will first see on the...

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Helpful?
Thank mnh0514
dkennedy461, General Manager at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

Thank you for your comments, they have been shared with the entire team here at the resort. The propane gas smell was caused by a small crack in the gas pipe which was recently installed and the pipe has been repaired. We have two different types of two bedroom units here at the property, one has a washer and dryer...

Malden
Reviewed 6 days ago NEW

Great location to downtown Gatlinburg. Staff very friendly and cooperative. Rooms nice and roomy outdoor space in need of repair waterfall outside rooms should be turned off at night. Sounds like heavy rain.

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Thank bookitten
dkennedy461, General Manager at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

Thank you for staying with us and we appreciate your comments. The water fall currently goes quiet from 10:00PM at night to 9:00AM in the morning. Thanks again for staying with us and we hope to see you on your next trip to Gatlinburg.

Marbury
Reviewed 1 week ago NEW

The room could have been dusted better. And the wallpaper was coming apart in the bathroom. Love the location. Enjoyed out vacation very much. The parking spaces in the garage are too small. One night we came back and there was no place to park.

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Thank Mary B
dkennedy461, General Manager at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

I have shared your comments with Housekeeping and Engineering. Thank you for staying with us and we look forward to serving you in the future

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Gatlinburg Town Square Nestled in the midst of the Great Smoky Mountains National Park, you'll find resort living in an area so vividly beautiful, walking through it is akin to moving through a painting. Gatlinburg Town Square and Town Village are ideally situated in the heart of Gatlinburg Tennessee, within easy walking distance to downtown and all the entertainment, shopping and nightlife only the Smokies could offer. Discover nature's gallery of mountain trails, pristine waterfalls and breathtaking mountain vistas, all on display and timelessly preserved for your family's enjoyment in The Great Smoky Mountains National Park, located less than a mile away. Whether you want to bask in the tranquility of the mountains, or discover the adventures that await within them, you are sure to find something to fit your vacation needs. As soon as you arrive at the resort, you'll find yourself adjusting to 'mountain time' as you gaze upon a three-story waterfall cascading down the stone tower beckoning you inside where you will be greeted by a resort team exuding the Southern hospitality for which this region is world famous. Let the vacation begin by lounging in front of your private fireplace or by grilling alongside our spring-fed creek. Here, you can indulge in the many attractions, such as in an aerial tram ride 2,675 feet above the city, and immerse yourself in the beauty of the Great Smoky Mountains. ... more   less 

Additional Information about Gatlinburg Town Square Resort By Exploria Resorts

Address: 414 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM316 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gatlinburg Town Square Resort By Exploria Resorts 2.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Hotel Style:
#21 Romantic Hotel in Gatlinburg
#23 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Town Square Resort By Exploria Resorts staff and other travellers.
51 questions
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Bowling Green, Kentucky
Columbus, Ohio
over a year ago

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Questions? Get answers from Gatlinburg Town Square Resort By Exploria Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor creek view. So serene!!”
jenniferaC4328WX, 24 Apr 2017 | Read review
“Top floors have great views”
James44_13, 22 Mar 2017 | Read review
“For best view ask for a creek side room.”
Frequenttraveler4249, 8 Mar 2017 | Read review
“The rooms in phase II have balconies that face the woods.”
sjstiles, 1 Mar 2017 | Read review
“February is "slow season" my favorite time to go”
855madelinem, 19 Feb 2017 | Read review
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