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Sleep Inn & Suites

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Traveller (73)
Room & Suite (191)
Pool & Beach (27)
Overview
  • Excellent42%
  • Very good24%
  • Average16%
  • Poor8%
  • Terrible10%
Travellers talk about
“lazy river”(87 reviews)
“indoor pool”(63 reviews)
“hot tub”(60 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)
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Traveller rating
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127
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45
54
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Time of year
LanguageEnglish
207
127
87
45
54
Show reviews that mention
All reviewslazy riverindoor poolhot tubroom was cleanboiled eggsdonutsmake your own wafflestrolley stopyogurtthe breakfast areacontinental breakfastthe main stripwithin walking distancewould stay here againup to dateclose to downtownmikey
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151 - 155 of 520 reviews
Reviewed 5 January 2016 via mobile

This is the third time I have stayed at this hotel and it has not let me down yet. Location is central to all of the attractions. Good food nearby. All of downtown is within walking distance. Friendly and cutters staff are alway accommodating. I...More

Thank DavidM3107
Response from Sleepinngatlinburgtn, Public Relations Manager at Sleep Inn & SuitesResponded 25 January 2016

Thank you for staying with us. We are always glad when our guests return time and time again. Thank you for your kind words about our staff. Looking forward to seeing you again on your next visit.

Reviewed 23 December 2015

First off. The location is awful! It took us from 5:20 until 5:36 to get to the aquarium. Going into town is down hill and coming back is up hill. I was ready to switch hotels as soon as we got here. Not only from...More

4  Thank FlossyJane0314
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 25 January 2016

We are sorry that you were dissatisfied with your stay with us. Guests comments are always taken seriously and management has spoken with our housekeeping and front desk staff in reference to your experience at our hotel.

Reviewed 21 December 2015

Overall room was nice and clean, have no other complaints except the room just smelled like smoke or a musty smell. Its just outside of town which I like. If it wasn't for the smell I would stay there again.

Thank DavidGa
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 25 January 2016

Our staff appreciates you staying with us. We do apologize for the unpleasant odor in your room. Our housekeeping department was advised of the issue with your room. Please accept our apology.

Reviewed 1 December 2015

Continuation from title, and the manager said if you would like a non-smoking room then then the additional cost will be $110.00 for two nights added to our bill....I was angry at this..the website says non-smoking, my print out says non-smoking, I have very bad...More

Thank czewk
Reviewed 30 November 2015

Our room was clean and roomy. The hotel needs a bigger breakfast area. It was very crowded in the mornings. The hotel is off the main street and is very quiet. The staff was very friendly and helpful.

Thank Darlene E
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$59 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$59 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (191)
Pool & Beach (27)
Dining (6)
Amenities (20)
Questions & Answers
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Kimber M
15 October 2017|
AnswerShow all 4 answers
Response from Celia G | Reviewed this property |
Yes to the interior corridors. It's is quite a walk to the strip, but we did manage it with two children (12 & 10).
0
Votes
R D
22 September 2016|
AnswerShow all 4 answers
Response from Sarah S | Reviewed this property |
I believe it closes at 10 pm and that's why we never got to use it because we were always out and about and didn't get back to our room until after 10.
1
Vote
Room Tips
"Balcony Jacuzzi Suites!!"
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"We had 2 rooms with king beds. We all slept well."
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"Balcony rooms offer a place to just sit and think."
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"Request a room with a hot tub. You won't be disappointed."
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