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Motel 6 Gatlinburg Smoky Mountains

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Motel 6 Gatlinburg Smoky Mountains
Motel 6 Gatlinburg Smoky Mountains
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313 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Fyffe, Alabama
Reviewed 1 week ago

My family and I had a really nice stay the front desk workers were really nice had some toilet issues and Sandy was very helpful with getting us in another room . We love animals and enjoyed seeing the front desk cat motel 6 which Sandy named . Wondering if the cat is still there from the fires and would...

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Helpful?
Thank sheilakenn86
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear sheilakenn86, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done.Your feedback will serve as encouragement to all of...

Reviewed 2 weeks ago via mobile

My husband and I go to Gatlinburg each year with 3 other couples to celebrate New Year's Eve. With the recent wildfires, our usual hotel was closed due to smoke damage. Two of the other couples travel with their dogs so they booked us all at Motel 6 because it was still available and pet friendly. Allow me to also...

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Helpful?
Thank cereal87
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear cereal87, Thank you for bringing to our attention your experience and comments regarding your stay. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any...

Fort Lauderdale, Florida
Reviewed 2 weeks ago

This motel 6 has been updated except the bath rooms and is really nice. The location is off the main street, close to the bypass for easy access and on the trolley route. It is a quick walk to the main street or a walk by the river thru town. The trail from Gatlinburg to the Sugarland visitor center is...

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Helpful?
Thank mzbh2016
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear mzbh2016, Thank you for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom. We appreciate your rating and are very glad that this...

Trinity, Alabama
Reviewed 2 weeks ago via mobile

We come to Gatlinburg every year for New Years Eve and always stay on the strip. This year we picked Motel 6 because the gentleman that I spoke with on the phone said the motel had be remodeled. This might have been a true statement about 5 years ago. The motel does not look like the pictures on the website...

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Helpful?
1Thank JasonOwens
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear JasonOwens, Thank you for your review, your feedback and your comments regarding your stay. We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope...

Reviewed 4 weeks ago

This was a sister trip. We didn't arrive until almost midnight and the front desk clerk had our papers ready to sign and handed us our keys - appreciated that it was not a long process after a long day. The room was recently renovated and clean. Laminate wood floors instead of dirty carpets, and fresh smell in bed and...

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Helpful?
Thank 155patriciab
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear 155patriciab, Thank you for your kind comments and review regarding our high standards of cleanliness here in Motel 6 Gatlinburg Smoky Mountains Hotel. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your feedback regarding the parking as this will help us to continue to improve upon the guest experience. On...

Lynchburg
Reviewed 5 weeks ago via mobile

the Motel 6 was a comfortable stay only down fall the pillows was a little on the flat side. Some of the laminate flooring as bumps in it, but a good stay for the price and no charge for pets which is a bonus. We would stay again for sure

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Helpful?
2Thank Dalton R
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Dalton R, Thank you for taking the time to complete our survey and share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our pillows and flooring. We appreciate your...

New Galilee, Pennsylvania
Reviewed 1 December 2016

Despite the reviews, we were pleasantly surprised. The room was clean (except for the shower, which looked it just needed a good scrub to remove some grime on the grout). We had a fireplace which was nice, but the pilot light went out when we tried to use it. However, the front desk staff and the maintenance staff were very...

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Helpful?
3Thank smec135
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear smec135, Thank you for taking the time to complete our survey and share your experience! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I do apologize for the inconvenience that you encountered, though I'm very glad that this did...

London, Kentucky
Reviewed 24 November 2016 via mobile

Half of the reviews we read were terrible, we took a chance. The room we had was newly updated and very clean. We took this chance in hopes to be able to swing more of the vacation funds towards activities and it paid off. Front office staff were very friendly. Of course a few cons: This is a pet friendly...

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Helpful?
1Thank d_t_dixon2014
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear d_t_dixon2014, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Martinez, GA
Reviewed 16 November 2016

Our yearly trip to Gatlinburg was postponed a week this year, but Motel 6 was ready and waiting for us. Our room was clean and ever so inviting after a 6 hour trip with my fur babies. Front Desk clerk was delightful and had everything "waiting on me". Smooth check in (and check out on Friday AM) with a fantastic...

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Helpful?
1Thank Judy O
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Judy O, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. It is so rewarding to hear that we were able to give you...

Reviewed 14 November 2016 via mobile

Nice hotel, clean rooms, wonderful and helpful desk clerk. Nice location of of the parkway. I liked the desk and desk chairs in the rooms and the beds were clean and comfortable. Would definitely stay here again.

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Helpful?
1Thank Rineacles77
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Rineacles77, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available. ... more   less 

Additional Information about Motel 6 Gatlinburg Smoky Mountains

Address: 309 Ownby St, I-40 at US-441, Exit #407, Gatlinburg, TN 37738-3109 (Formerly Red Roof Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM161 - RM384 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Gatlinburg Smoky Mountains 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Red Roof Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Gatlinburg Smoky Mountains staff and other travellers.
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Questions? Get answers from Motel 6 Gatlinburg Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for access to the Smokey Mountain NP and bypass.”
 of 5 bubbles mzbh2016, 3 Jan 2017 | Read review
“Rooms in the back overlook a stream - but seemed dark and creepy at night.....”
 of 5 bubbles 155patriciab, 21 Dec 2016 | Read review
“We had a fireplace room, no pets.”
 of 5 bubbles smec135, 1 Dec 2016 | Read review
“Parking lot rooms close to garbage dumpster are LOUD at 3AM on pick up mornings.”
 of 5 bubbles judyo415, 15 Nov 2016 | Read review
“They said the upstairs rooms were nicer than the one we got.”
 of 5 bubbles kit-kat40, 31 Oct 2016 | Read review
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