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Econo Lodge Inn & Suites on the River

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Traveller (67)
Room & Suite (218)
Pool & Beach (11)
Ratings and reviews
  • Excellent41%
  • Very good34%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“room was clean”(35 reviews)
“patio room”(3 reviews)
“bennett's bbq”(5 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Spa
Wheelchair Access
Housekeeping
Private Balcony
Free Airport Transportation
2 Star Hotel
Situated on the banks of the Little Pigeon River as it comes out of Great Smoky Mountains National Park, is just steps away from dining, shopping and attractions like the Gatlinburg Aerial Tramway and Gatlinburg's renowned Downtown Parkway. Our hotel features 37 rooms to accommodate you...
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Location and contact
310 Cottage Dr, Gatlinburg, TN 37738-3124
43.9 km to Mc Ghee Tyson Airport
43 restaurants are within a 0.5 km radius
1.0 km from Ripley's Aquarium of the Smokies
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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Traveller rating
115
101
48
19
6
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LanguageEnglish
115
101
48
19
6
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All reviewsroom was cleanpatio roombennett's bbqober gatlinburg tramwithin walking distanceaerial tramchoice hotelscontinental breakfastwaffle makerthe main dragclose walkthe breakfast areayogurttwo night stayconvenient locationspur of the momentqueen bed
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1 - 5 of 289 reviews
Reviewed 1 week ago via mobile

Let me start with the positives: The beds were soft The linens were clean Having a balcony overlooking the creek was wonderful The pool was big by Gatlinburg standards (7 feet at the deep end, 3 feet at shallow with a 1 foot area for...More

Thank Becki S
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 1 week ago

Dear Becki, Thank you for taking time to write a valuable comments on your recent stay with us. We welcome our suggestion and definitely work on it. We value your feedback an d its very important for us in order to give you better guest...More

Reviewed 2 weeks ago

location could not have been better. price for location excellant.. staff was super. cleaning guy (peter) was meticulas. this was an older motel, kept up very well. the setting was next to a creek with a nice relaxing view of it.More

Thank James D
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 2 weeks ago

Dear Guest, Thank you for taking time to put your valuable feedback. We are glad to hear that you have enjoyed your stay here with us. I will share your feed back among our team and this will give them extra encouragement. We will be...More

Reviewed 16 June 2018 via mobile

The visit started well, the room had a balcony overlooking the river and was pleasant. The trouble started when we'r got back after an evening out. The toilet got clogged. We called the office at about 11:30 and were told the plunger was in use...More

Thank Scot C
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 16 June 2018

Dear Guest Please accept our sincere apology for the inconvenience that happen during your stay. I will definitely take a serious action on this issue and follow up with night auditor staff. I would like to ensure you that this will never happen again. Please...More

Reviewed 21 May 2018

You get what you pay for. This motel is cheap and (relatively) clean and the staff were courteous. That being said, the rooms themselves leave much to be desired. I agree with several others reviews that complain of the smell. It was extremely musty and...More

Thank Melinda R
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 21 May 2018

Dear Guest, Thank you for your valuable comments. We are updating the property for our guests. we are committed to provide clean and comfortable stay all time. we like to thank you for choosing us for your stay. We love to see you again and...More

Reviewed 13 May 2018 via mobile

I don’t know where these good reviews are coming from! I wouldn’t stay here again if it were free. It was dirty and smelled really bad. Location was alright, didn’t even bother with the breakfast so can’t speak for that.More

Thank Gracie723
Response from Ronak P, Guest Relations Manager at Econo Lodge Inn & Suites on the RiverResponded 15 May 2018

Dear Guest, Please accept our sincere apology for the inconvenience that happen during your stay. I would let Housekeeping department to look in to this issue and act quickly to resolve. Please give us another chance to provide you better clean and comfortable stay with...More

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About
Description
Situated on the banks of the Little Pigeon River as it comes out of Great Smoky Mountains National Park, is just steps away from dining, shopping and attractions like the Gatlinburg Aerial Tramway and Gatlinburg's ...More renowned Downtown Parkway. Our hotel features 37 rooms to accommodate you and your family, including three suites. Most guestrooms offer private balconies or patios, which are the perfect place to sip your morning coffee while listening to the river and enjoying views of the Smoky Mountains. Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Microwave
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (67)
Room & Suite (218)
Pool & Beach (11)
Dining (2)
Questions & Answers
Ask a question
misspupule808
30 January 2018|
AnswerShow all 3 answers
Response from lhc2266 | Reviewed this property |
I don’t know.
0
Votes
lhc2266
6 November 2017|
AnswerShow all 2 answers
Response from TomVilma | Reviewed this property |
I'd call about checking in but as noted above if hotel parking is full there is par!ming nearby.
1
Vote
Ianna H
16 October 2017|
AnswerShow all 2 answers
Response from frt330 | Reviewed this property |
I don't know if they are or they aren't but what I can tell you is I wouldn't take my pet even if they were. When I was checking in a bear walked by the window and I did a double take. I said a bear just walked by and they... More
0
Votes
Room Tips
"some rooms have balcony overlooking creek"
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"We had room 113 which is directly across from a small waterfall."
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"Love the patio rooms by the river."
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"We loved the river overlook rooms"
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