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Crossroads Inn and Suites

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Crossroads Inn and Suites
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433 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Pittsburgh, PA
Reviewed yesterday NEWvia mobile

I stayed here for one night so I could hike the Pennsylvania Grand Canyon and surrounding area. I stayed in the Loft which was a very comfortable huge space. The Inn was easy to find. There's room for six or so cars in the back, though some of them will be blocking others in. It was really clean and cosy...

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Thank ukemigrant
Reviewed 1 week ago via mobile

We got an excellent rate being off season. However they put us next to the elevator and the ?water pump ran off and on all night which was kind of annoying. The rooms were very nice and staff friendly and courteous. Nice breakfast in a section on the 4th floor with fabulous view. They could use a chair or bench...

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1Thank Karen W
Dayton, Ohio
Reviewed 3 weeks ago via mobile

Stayed here 2 nights in January for a soccer tournament. We were in a 2 queen bed room on the 2nd floor, 206. Positives were that the room was large, the beds were nice, had a mini fridge, and the staff was friendly. The downside, the room(s) needs updating; old carpet, old tiling, and styling. Bathroom door hit fan cover...

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1Thank Jeff J
Sumter, South Carolina
Reviewed 2 January 2017

We've stayed here twice - friendly staff, and the rooms are done up nicely. Right next to the main strip in Gatlinburg, so no worries about parking. Just don't get a room near the elevator - super noisy!

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1Thank D P
Evansville, Indiana
Reviewed 2 January 2017

My fiancée and I arrived a couple hours early to check in, and they were kind enough to let us into our room early. Although the room wasn't spotless, it was clean enough for an early check in. The fireplace worked well, and the heating and a/c worked. It was very convenient to be able to walk to the next...

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1Thank mrwilliams1988
georgia
Reviewed 31 December 2016

We have stayed at the Ogle Properties for 20 years from skyland to Twin Islands but this was the first time at Crossroads and will be my last .check in was fast and easy no problems there, get to room, room was clean but fireplace would not come on , heater in bedroom didn't work heater in bathroom didn't work...

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Thank Gaycouplegeorgia
Lexington, Tennessee
Reviewed 6 December 2016 via mobile

I have stayed here more than any other place in this area and a total of 7 times since 2010. This last time we had a small problem with ants but the staff was more than helpful at offering a solution. This was not a problem at all. Our car was hit by a vehicle while leaving the atrium and...

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Thank poizyn
Reviewed 1 November 2016 via mobile

We recently stayed at Crossroads Inn for a long weekend away from home. After staying here previously, we decided to book again due to it's location. Being on the Parkway and having the ability to walk for dinner and shopping during high traffic weekends is a huge plus. The rooms are nothing fancy but they are up to date and...

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Thank Bryce T
Perryville, Missouri
Reviewed 1 November 2016

The room was spacious with comfy beds. There were two vanities . . . one in the bathroom and one just outside the bathroom... very nice amenity! The room has an outside entrance which was very convenient for unloading and loading. The room could use a bit more lighting and a receptacle behind the desk. But otherwise, I would definitely...

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1Thank 106DonF
Reviewed 23 October 2016 via mobile

Good location in walking distance of downtown and the rooms are clean. Had no issues here and the cleaning and desk staff were very nice folks. Yes we would stay here again. There are several places in Gatlinburg that I cant say this about. The free breakfast is average like any other free breakfast..over all a well enjoyed weekend here

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1Thank Phillip M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more   less 

Additional Information about Crossroads Inn and Suites

Address: 440 Parkway, Gatlinburg, TN 37738-3008 (Formerly Best Western)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: RM303 - RM678 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossroads Inn and Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#27 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Crossroads Inn and Suites staff and other travellers.
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Questions? Get answers from Crossroads Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views, just stay away from rooms near the elevator”
 of 5 bubbles waywyrd1, 2 Jan 2017 | Read review
“Make sure there aren't stairs...unless you don't mind.”
 of 5 bubbles mrwilliams1988, 1 Jan 2017 | Read review
“ground floor rooms offer quick and easy loading and departure.”
 of 5 bubbles 106DonF, 1 Nov 2016 | Read review
“Pay a little more for one of the jacuzzi rooms! It is worth it!”
 of 5 bubbles 885michaelr885, 8 Oct 2016 | Read review
“Clean Rooms Nothing Fancy”
 of 5 bubbles , 9 Aug 2016 | Read review
5 of 5