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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    (865) 325-2161
    Hotel website
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    03/12/2017 04/12/2017
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    US$58
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    Traveller (366)
    Room & Suite (286)
    Pool & Beach (37)
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    Overview
    • Excellent30%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
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    Carr's Northside Cottages & Motel
    410 reviews
    #27 of 77 hotels in Gatlinburg
     
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    Creekside Inn of the Smokies
    9 reviews
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,156)
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    121 - 125 of 1,149 reviews

    Reviewed 27 June 2017

    First the good stuff. This is a locally owned and managed motel with a stream side location. Some of the rooms have private decks that overlook a pretty mountain stream. The motel is located a little away from the main downtown shopping district, and is...More

    Review collected in partnership with this hotel
    1  Thank paulapY5540TV
    Response from 463_Manager, General Manager at Brookside ResortResponded 22 August 2017

    We are so sorry to hear that your stay was a disappointment. We are currently working to bringing our housekeeping staff up to par on the new procedures. We are also still working on updating all of the rooms. The new management company took over...More

    Reviewed 27 June 2017 via mobile

    Our stay at Brookside was "okay at best". We normally stay elsewhere, but due to the fires and delays in rebuilding we decided to stay here as it's in the same vicinity where we typically stay. I've always loved Brookside's pool area since I was...More

    Thank kanderson510
    Response from 463_Manager, General Manager at Brookside ResortResponded 17 August 2017

    Thank you for your review of our property. We are sorry that you had issues while you stayed with us. I do believe you would enjoy our newer rooms that have been remodeled. We are still working on completing the remodeling across the property and...More

    Reviewed 26 June 2017 via mobile

    We stayed here for a weekend trip. I booked on Expedia. When we pulled up, we were a little concerned. But the inside was very clean and upgraded. The bathroom was beautiful. When you open the balcony door the sounds are wonderful! A creek was...More

    Thank Heather C
    Response from 463_Manager, General Manager at Brookside ResortResponded 27 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 26 June 2017

    Great rates with very spacious rooms. Staff was very friendly and helpful. Balcony overlooked the creek behind the resort. Large pool area for families. Would definitely recommend this property to anyone.More

    Review collected in partnership with this hotel
    Thank Darla K
    Response from 463_Manager, General Manager at Brookside ResortResponded 27 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 24 June 2017

    The resort was old and probably in need of updating, but it was clean, comfortable, and convenient to downtown and to the Roaring Forks Baptist Church. The staff was very hospitable, especially the young lady that did our breakfast each morning we were there from...More

    Review collected in partnership with this hotel
    Thank Ruthie M
    Response from 463_Manager, General Manager at Brookside ResortResponded 27 June 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Carr's Northside Cottages & Motel
    410 reviews
    #27 of 77 hotels in Gatlinburg
     
    Gatlinburg Village Motel
    5 reviews
    #63 of 77 hotels in Gatlinburg
     
    East Side
    17 reviews
    #60 of 77 hotels in Gatlinburg
     
    Creekside Inn of the Smokies
    9 reviews
    #56 of 77 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$62 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz and getaroom.com so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
    Add Photo Photos
    Traveller (366)
    Room & Suite (286)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (256)
    Bathroom (21)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Michelle M
    11 October 2017|
    AnswerShow all 2 answers
    Response from Chris P | Reviewed this property |
    When we stayed in September, the room had a wet bar, mini-refrigerator, plenty of drawer space, lots of lighting, 2 queen plush beds, and a modem bath. Though the room part wasn't necessarily "modern," it had plenty of... More
    1
    Vote
    Leffingwell2
    17 August 2017|
    AnswerShow all 4 answers
    Response from Marian H | Reviewed this property |
    I think it is just the one building in the front that has been renovated (Clingman?). But they didn't put in new mattresses in the renovated room I had .......the mattress was so old it sagged terribly when you sat on it and... More
    1
    Vote
    ED30705
    27 June 2017|
    AnswerShow all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    Room Tips
    "Room a little dated, but we had a nice view of a typical Smoky Mountain creek. Even saw a resident bear..."
    Read review
    "Look out for the bears dining at night on the trash near the elevator."
    Read review
    "Are you asking if we left a tip? I don't agree with a room tip. Rooms cost enough without asking for..."
    Read review
    "Ask to see room before you check in."
    Read review
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