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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$99US$121
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          Traveller (344)
          Room & Suite (281)
          Pool & Beach (37)
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          Overview
          • Excellent31%
          • Very good28%
          • Average17%
          • Poor10%
          • Terrible14%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Spa
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          Private Balcony
          2.5 Star Hotel
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          Quality Inn & Suites Gatlinburg
          670 reviews
          #13 of 78 hotels in Gatlinburg
           
          Crossroads Inn and Suites
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          #28 of 78 hotels in Gatlinburg
           
          Econo Lodge Inn & Suites on the River
          236 reviews
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          Mountain House Motor Inn Downtown
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,037)
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          There are newer reviews for Brookside Resort See the most recent reviews

          131 - 135 of 1,031 reviews

          Reviewed 2 January 2017 via mobile

          Hard to obtain maid service. Room was very dated. The entire time we were there a dumpster was our view sitting in the parking lot. Ice machine did not work . Pools were filthy! Could never reach anyone at the front desk. Was very relaxing...More

          2  Thank SilkedGoddess
          Response from 463_Manager, General Manager at Brookside ResortResponded 15 January 2017

          We are so sorry to hear that your stay was a disappointment. I am sorry for the inconvenience of have the construction dumpsters in the parking lot but due to the wind damage that ripped our roof off the building behind the office, we had...More

          Reviewed 2 January 2017 via mobile

          Not as advertised, rooms look nothing like on any sites you will find. FILTHY! View of the creek include Trash, lawn chairs and beer cans. I walked into the our room and immediately left, as this is not a clean or safe place for children....More

          2  Thank krissylee3281
          Response from 463_Manager, General Manager at Brookside ResortResponded 15 January 2017

          We are so sorry to hear that your stay was a disappointment. We are still working on cleaning up the debris from the fires. It is still really cold and can not risk the dangers posed by the cold water at this time to clean...More

          Reviewed 1 January 2017

          I booked this online and boy am I sorry. We arrived and it is an older place, which I expected. Check in was OK. Had to ask for a bundle of wood for the fireplace but only one per stay is provided free. Got to...More

          1  Thank Pat R
          Response from 463_Manager, General Manager at Brookside ResortResponded 15 January 2017

          We are so sorry to hear that your stay was a disappointment. I am happy to hear that we did address your issues to make your stay better. We are currently working on updating all of the rooms with our ongoing remodeling. We started with...More

          Reviewed 30 December 2016 via mobile

          From the outside the place looks kind of rough, but the inside was very nice. The room was huge and had nice furnishings. The view from the back balcony was extremely nice. Only a few blocks from downtown.More

          Thank bigmo81
          Response from 463_Manager, General Manager at Brookside ResortResponded 15 January 2017

          Brookside Resort staff’ works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. Remember the family friendly to-dos in Gatlinburg and Pigeon Forge as Spring Break rolls around. It’s a great time to get out and explore...More

          Reviewed 29 December 2016

          12/28/16 1 night stay. Stayed in room 305. This room is stuck in the 70's. Gold brown tub with mold. Shower water hot, but shower head also from 70's. Vinyl tile dirty and worn. Ice machine on ground floor broken. Had to go to another...More

          Thank TNTravelRN
          Response from 463_Manager, General Manager at Brookside ResortResponded 30 December 2016

          We are so sorry to hear that your stay was a disappointment. The building you are in has just started getting the remodeled bathrooms. We have 4 done in that building now. We are planning to work throughout the winter to get as many done...More

          Quality Inn & Suites Gatlinburg
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          Crossroads Inn and Suites
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          Mountain House Motor Inn Downtown
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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Breakfast included
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$73 - US$192 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 98
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HRS so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Gatlinburg
          • Also Known As
          • Brookside Hotel Gatlinburg ,
          • Brookside Motel Gatlinburg ,
          • Brookside Resort Gatlinburg
          Add Photo Photos
          Traveller (344)
          Room & Suite (281)
          Pool & Beach (37)
          Dining (1)
          Hotel & Grounds (240)
          Bathroom (20)
          Business Centre & Event Rooms (5)
          Family and Play Areas (2)
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          Questions & AnswersAsk a question
          ED30705
          Do you have a play ground on your property?
          27 June 2017|
          Answer
          Response from Christine A | Reviewed this property |
          I'm pretty sure they do!
          0
          Votes
          paintnut87
          Is there a hot tub at this hotel
          27 March 2017|
          Answer Show all 2 answers
          Response from G Emery H | Reviewed this property |
          Not on regular rooms. Unaware if available in "special" rooms
          0
          Votes
          William E
          Which trolley stops at the hotel? Red, Green, Blue?
          24 March 2017|
          Answer Show all 2 answers
          Response from Dawn E | Reviewed this property |
          They also ave a map at the front desk that you can carry with you for the entire town. Have fun!
          1
          Vote
          Room Tips
          "Spectacular View, Stunning River Running Behind the resort, Excellent value for money!"
          Read review
          "Ask for a room in the LeConte building. They are more expensive, but the rooms are larger, and have nice..."
          Read review
          "Very clean rooms. The rooms were dark and could use brighter lights. Other than that, it was very nice."
          Read review
          "Room_were nice might need updating and I believe they have started that process"
          Read review
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