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The Edgewater Hotel

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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
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Overview
  • Excellent33%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,040)
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1,037 results
Traveller rating
346
369
186
89
47
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Time of year
LanguageEnglish
346
369
186
89
47
Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe riverthe indoor outdoor poolwithin walking distancemountain sideyogurtthe main stripbiscuits and gravysmall balconywould stay here againgreat place to staythe room was nicespace needlerooms were very clean
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1 - 5 of 1,037 reviews
Reviewed yesterday via mobile

My family came down for a weekend visit and booked at the Edgewater near the aquarium. The hotel staff was very nice and helpful. The hotel is clean but needs updating. The elevators are slow so you may have to wait. The free breakfast is...More

Thank 37,683
Response from joann001, Front Office Manager at The Edgewater HotelResponded today

Thank you for reviewing your recent visit to the Edgewater. I appreciate your staying with us for your week-end visit to Gatlinburg and apologize for your parking experience. I'm glad the rest of your stay was enjoyable though and hope to see you again when...More

Reviewed 3 days ago via mobile

Room was clean. Location nice for a last minute trip and normal hotel no vacancies. We took our Honda because of the small garage-it was smaller in person. To avoid hitting car next to us everyone but driver got out before parking. Bathroom-toilet slow. The...More

Thank tennesseedian
Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

Thank you for choosing the Edgewater for your recent stay in Gatlinburg. I appreciate your comments and hope you will give us another opportunity to host you when you are next in Gatlinburg and the Great Smoky Mountains area. Best Regards,

Reviewed 6 days ago

The hotel is within walking distance to most attractions on the strip. The view from the balcony was wonderful. The facilities were clean and well stocked. LOVED to ducks outside. Since there was a group of us, I would have preferred a sink outside the...More

1  Thank mariatipstrainer
Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

Thank you for taking the time to review your stay at the Edgewater. I'm glad everything was satisfactory and your view from your room facing the mountains and our city was wonderful. We appreciate all of your comments and look forward to hosting you again...More

Reviewed 6 days ago via mobile

We planned a weekend getaway with friend and this was the perfect hotel! We did the Rocky Top Wine Trail, after we checked into the hotel we could walk to all the other wineries. The rooms were clean, service was excellent! Everyone was super friendly...More

1  Thank kristielynnayers
Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

Thank you for reviewing your recent stay at the Edgewater. We appreciate your comments and are delighted that you enjoyed our amenities and excellent customer service. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 1 week ago

The rooms were okay. The toilet was not secured, the sink was slow to drain, the tub was slow to drain. The outlet in the bathroom stopped working during our stay. The elevators were very slow sometimes you waited 25 minutes to get on one....More

Thank 231SAS123
Response from joann001, Front Office Manager at The Edgewater HotelResponded 1 week ago

Thank you for choosing to stay at the Edgewater during your recent trip to Gatlinburg. I apologize for any inconvenience the closure of our outside pool area caused you. It was unavoidable and is open now. Our continental breakfast area is open from 7am -...More

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Most Booked Properties in Gatlinburg, TN
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$110 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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seeingusa
21 April 2018|
AnswerShow all 6 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
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DRAW23
2 April 2018|
AnswerShow all 4 answers
Response from wkrispin | Reviewed this property |
They do not have a laundry or laundry service. I called and asked them this morning. Do not know about any laundromats in Gatlinburg.
0
Votes
Room Tips
"Only stay on the top or bottom floor. Elevators are worthless here."
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"Request a high floor so you can make it down the elevator! The creekview rooms have amazing views of the..."
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"Just get there early to find a parking space"
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"For the best view request a room on the 7th or 8th floor on the "river side""
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