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Courtyard Greenbelt

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163 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Greenbelt
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Showing 161: English reviews
Tennessee
Reviewed 13 July 2016 via mobile

This property has lots of useful amenities for business travelers: computers and printers in lobby, shuttle service to local area, meeting rooms, etc. The service from hotel staff was adequate but not stellar. For example, several guests and I had to wait in line 15 mins past time for the bistro to open for breakfast. Then another 15 mins for...

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Helpful?
Thank chem_dr
CYGreenbeltGM, General Manager at Courtyard Greenbelt, responded to this review

chem_dr, Your review is much appreciated. I apologize for the delay you encountered in the Bistro. Our leadership team has discussed your comments and is addressing them with the Bistro team. We are delighted to hear that the rest of your stay was pleasant. Should you return to the Greenbelt area, we hope to have an opportunity to serve you...

Sioux Falls, South Dakota
Reviewed 8 July 2016

Good property and good place to stay, The staff were incredibly nice and gracious and wanted to be sure everything was right. Good water pressure for the shower (a particular thing in my view), the food and bar service was good also.

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Helpful?
Thank J H
Bay Area, CA
Reviewed 3 April 2016

This is a well-maintained, very clean property with a friendly and helpful staff. My room was well furnished, and quickly and well serviced by housekeeping. Good shower and bed. All in all, excellent value for money. However, during my stay, there were a large number of very young children roaming the hallways at all hours, including at midnight. This was...

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Helpful?
1Thank sce2aux
CYGreenbeltGM, General Manager at Courtyard Greenbelt, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. This was my first week at the property. We are in the process of bringing in a new management team and we appreciate the opportunity to address the concerns that you raised in your review. We are slated for additional upgrades to our wireless infrastructure this...

Reviewed 23 March 2016 via mobile

Checked in late am on a Tuesday hoping my room was ready! The manager at the front was polite and professional. I booked a king with sofa bed standard room and requested a non adjoining room. Well the 1st room was just that..an adjoining room. Went to change to 2nd room and almost walked in on someone in the bathroom...

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Helpful?
Thank Beth B
Beachwood, Ohio
Reviewed 28 February 2016 via mobile

This is the third time in less than a year that I have stayed in this hotel. It has gone down hill in that time. Overall the hotel is starting to look dated in the hall ways and rooms. The lobby is nice for a hotel of this level. The service is unenthusiastic and dismissive. A few small annoyances on...

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1Thank Estra G
Philadelphia
Reviewed 18 February 2016

Lackluster experience. The woman at check out was incredibly friendly. All downhill from there. The beds were uncomfortable. The shower was borderline painful. The room was cold even in the morning after I adjusted the thermostat. Most annoying was that the cafe was not open for business at 7. The surly staff was just starting to set up at 7....

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Helpful?
1Thank Robyn B
ManagerGB, Manager at Courtyard Greenbelt, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry we didn't meet your expectations. We do strive to provide the best service possible and experience that Marriott has to offer. We will look into your concerns and make the necessary adjustments. Again, we appreciate your feedback because it only makes us better. Sincerely, Greenbelt Courtyard

Reviewed 4 February 2016 via mobile

Room smelled like mildew /mold. They were responsive and moved us to another room. Restaurant not open for lunch and didn't open early enough for our schedule. Hallways were freezing and room could use a refresh. Stay at the B Nearby Hilton Garden Inn. It was fully booked. We have stayed there in the past

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1Thank Jodi F
ManagerGB, Manager at Courtyard Greenbelt, responded to this review

Dear Guest, Thank you so much for your comments. Your feedback is appreciated and we really welcome your feedback. We do apologize for any inconvenience that we may have caused you. If you ever have stay with us again hopefully we will meet your expectations. Sincerely, Greenbelt Courtyard

Washington DC, District of Columbia
Reviewed 28 January 2016 via mobile

So i needed a place to stay for work during the Blizard. Here was my experience in a nutshell: #1 The buffalo wings were not good at all. They were stingy on the buffalo and tai chilli sauce. #2 The mixed drinks were weak. #3 The service from the night bartender/server was horrible. She act like she had an attitude....

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1Thank chaka702
ManagerGB, Manager at Courtyard Greenbelt, responded to this review

Dear Guest, Please accept my apology for not meeting your expectations during the snow storm of 2016. I ensure that this was an isolated incident and I'm it will not happen again. We take great pride in making sure all of our guests leave with a lasting impression. Hopefully you will give us another chance should you need to stay...

Virginia Beach, Virginia
Reviewed 18 January 2016 via mobile

Checked in late after Fourth of July with friends. Room was very hot and had a strong smell of mildew. Bed was fine but if it wasn't so late and my toddler already asleep I would have liked to change rooms. Though to be fair didn't give the hotel a chance to make it right.

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Helpful?
Thank StevieK15
ManagerGB, Manager at Courtyard Greenbelt, responded to this review

Dear Guest, Thank you for providing feedback about your stay. Your comments are truly appreciated. I apologize that your experience was less than stellar. We want to ensure all of our guests have a comfortable and enjoying stay. If you are in the area again please give us another chance. Sincerely, The Greenbelt Courtyard

Wilkes-Barre, Pennsylvania
Reviewed 6 December 2015

I stayed in this Courtyard for work and was there a total of 4 nights. I have stayed in many hotels and the staff at this one was top notch. Now, mind you I prefer my staff friendly, sociable, and low key. Each morning they were extremely pleasant when I got breakfast (even though they were extremely busy) and very...

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Helpful?
1Thank Arachnophobian13
ManagerGB, Manager at Courtyard Greenbelt, responded to this review

Dear Guest, Thank you for taking the time to provide comments about your most recent stay. Your feedback is valuable to the success of our hotel and helps us make the necessary changes to provide excellent service. I'm glad that we were able to meet some of your expectations. If you are ever in the area again and desire a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Greenbelt

Address: 6301 Golden Triangle Dr, Greenbelt, MD 20770-3216
Region: United States > Maryland > Greenbelt
Price Range: RM501 - RM904 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Greenbelt 3*
Number of rooms: 152
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Also Known As:
Courtyard By Marriott Greenbelt Hotel Greenbelt
Greenbelt Courtyard
Greenbelt Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Greenbelt staff and other travellers.
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Questions? Get answers from Courtyard Greenbelt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room by elevator and main level however,in the summer time you'd have easy access to the pool and a wonderful terrace off your room”
 of 5 bubbles mdmaviation, 29 Sep 2016 | Read review
“Try a different hotel”
 of 5 bubbles RobynB416, 17 Feb 2016 | Read review
“Rooms with two queen size beds mean that there is no balcony and are between two other rooms, connected to one via a lock out.”
  • The beds.
  • View of the courtyard from my room
  • View from center courtyard of my room
 of 5 bubbles Arachnophobian13, 5 Dec 2015 | Read review
“You can request a higher floor for a better view, especially during cherry blossom season.”
 of 5 bubbles 584clarissas, 15 Sep 2015 | Read review
“Not the first floor.”
 of 5 bubbles NjoyTravelingNj, 1 Sep 2015 | Read review
5 of 5
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