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Greenbelt Marriott

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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Largo
Reviewed 2 weeks ago

Heating and cooling are basics of running at hotel but this property knows nothing about it. The furnace in room warmed but no air came from the vent. Maintenance came to the room and worked on it with no change. The solution they offered the first night was another blanket. The next day I contacted a manager named Marcus. Nice...

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Helpful?
1Thank GregL535
Kennie R, Manager at Greenbelt Marriott, responded to this review

Dear Mr.GregL535 Thank you for writing this review about your recent stay at the Greenbelt Marriott. Please accept my sincere apologies for the deficiencies you encountered. Your bad experience causes concern for our establishment and is inexcusable; your specific detailed comments will and have been shared with the appropriate members of our team to expedite corrective action if needed. Our...

Raleigh, North Carolina
Reviewed 2 weeks ago

This hotel was really nice. We had booked a total of three rooms to attend a New Year Party in the city and felt our stay was really wonderful. The young man that checked us in Anthony was very helpful and polite. I also had the pleasure of having him check us out and we received the same service each...

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Thank theath56
New York City, New York
Reviewed 11 December 2016

Great staff. Decent sized room, tiny bathroom with bathroom door just getting past the toilet when open. Ample parking. Main restaurant closed and not on the hotel's website yet the ladies at the front desk told me twice that it would be open. It wasn't. Indoor pool also was not open when the hotel's info said it would be open...

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Thank Francis S
Everett, Massachusetts
Reviewed 27 November 2016

My company's corporate headquarters is across the street from this hotel, and it is the easiest place to book on short notice. I stayed here once, and haven't done so since. The hotel is older, and is reminiscent of a 1980s wedding venue. The check-in process was pleasant, and the staff member I worked with was sweet. The elevators were...

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Helpful?
Thank aleshamarie
Management response:

Dear aleshamarie, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the dated look of our...

Allentown, Pennsylvania
Reviewed 6 November 2016 via mobile

The woman who checked is in at front desk was delightful. But the breakfast cafe is a disaster! No protein foods at all (no egg sandwiches or yogurt or bagels). And the absolute rudest staff I've ever seen! What a contrast to the delightful staff who serve dinner at the Blue Moon restaurant across the lobby. This hotel seems to...

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Helpful?
Thank creativecrew
Biruk T, Manager at Greenbelt Marriott, responded to this review

Thank you for taking the time to complete this review in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the service failure you encountered during your stay. This...

New York
Reviewed 26 October 2016 via mobile

The overall experience was not bad. Only because of the staff. They are great. anything I asked for was done immediately no questions asked. This hotel is really dated, old decor, tiles.. Linen was dirty, I mean disgusting, it was changed right away, but man, you guys need to wake up. I'm fine with a hotel being dated but dirty...

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1Thank J S
Management response:

Dear J S, Thank you for taking the time to share your recent experience at the Greenbelt Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve...

Saint Augustine, Florida
Reviewed 19 October 2016

Incompetence at the front desk is at its highest level, and the eye popping smoke detector lights keep you awake. This was the worse stay ever for me at a Marriott hotel. This hotel is not competitive with other hotels of similar price including other Marriott Hotels. It is clear that this hotel relies on government contractors and possibly sports...

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Helpful?
Thank MrJbo
Management response:

Dear Mrjbo, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the staff issues and the...

Greenbelt, Maryland
Reviewed 19 October 2016

We live in Greenbelt, so on return home after flight from Belize ,found no power at home left for a Hotel ,Motel room after one look at the local Holiday Inn and the room rate we decided to live better. Marriott hotels are like going home always comforting no stress and clean, as we like home to be. We checked...

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Thank iismoody
Management response:

Dear iismoody, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the less then favorable macchiato...

Sellersville, Pennsylvania
Reviewed 16 October 2016

Wife and I stayed better part of a week to move oldest son into college in downtown DC. We only used shuttle service to get to the metro, so I can't speak to pick up, but drop off service was good. Very friendly and helpful greeting upon check-in. Snacks and service in concierge lounge was good and hostess was friendly....

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Thank jmgsmggun
Chicago, Illinois
Reviewed 14 October 2016

This hotel is located near my office. The hotel itself was fine. My room was a typical Marriott room - very dated, but large with good wifi, ample power ports, a safe, and lower-end bathroom amenities. No surprises - what I expected. The Concierge Lounge is quite small, but the food was fine and the service was excellent. In fact,...

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Helpful?
Thank SeeingTheWordFromORD
Management response:

Dear SeeingTheWordFromORD, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for HVAC issues that Occurred and...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Greenbelt Marriott welcomes you with contemporary style and a convenient location. Settle in to one of our well-appointed hotel rooms, which offer both comfort and functionality; marble bathrooms, pillowtop mattresses, and flat-screen TVs are just a few of the perks waiting for you in your accommodations. Start your morning in Greenbelt with a tasty breakfast at our on-site Silver Moon Cafe, or gather with friends at M Blue Bar and Lounge after a busy day. Additional hotel amenities include a fully-equipped fitness center. With 10,000 of versatile venue space, we provide a wonderful setting for your next business or social event. And with both Washington, DC and Baltimore within an easy drive from the hotel - not to mention the University of Maryland, the FDA White Oak campus, and FedEx Field - we place the best of the area within your reach. We look forward to helping you travel brilliantly here at the Greenbelt Marriott. ... more   less 

Additional Information about Greenbelt Marriott

Address: 6400 Ivy Lane, Greenbelt, MD 20770
Region: United States > Maryland > Greenbelt
Price Range: RM548 - RM1,253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Greenbelt Marriott 3.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Greenbelt Marriott Hotel Greenbelt
Marriott Greenbelt
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Questions & Answers

Here's what travellers have asked, with answers from Greenbelt Marriott staff and other travellers.
2 questions
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Peoria, Illinois, United States
Pennsylvania
10 months ago

See all questions (2)

Questions? Get answers from Greenbelt Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles GregL535, 5 Jan 2017 | Read review
“Rooms 316 has a front view and were really quiet in the hallway.”
 of 5 bubbles theath56, 4 Jan 2017 | Read review
“Rooms on upper floors are preferable.”
 of 5 bubbles Serbarolif, 11 Dec 2016 | Read review
“For quiet room, use lower floors and north side”
 of 5 bubbles MrJbo, 19 Oct 2016 | Read review
“Pick a room on the side away from the interstate. The cars can be a little noisy at night.”
 of 5 bubbles jilld290, 22 Mar 2016 | Read review
5 of 5
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