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We had such a pleasant stay in June 2017, we stayed when we went back in July! The staff was very helpful, we had very nice, clean, comfortable rooms, loved the beds. The breakfast was great, I absolutely love the waffles, fruit, and the fact...More
This isn't a 2 or 2.5 star property as listed on Trip Advisor and Hotels.com. It should be listed as a 1 star. The personnel are very friendly and helpful but the property is old and badly in need of refurbishment. I have never been...More
Thank JAN W
Response from Rajmani H, General Manager at Quality Inn & Suites ColiseumResponded 27 July 2017
Thank you for the detailed feedback. Please accept my apology for what you reported. We have had our inspection and passed it very well. You are right it's hard to get smoke smell out of the hallway if the guest has smoked in a room....More
There was a heat index of 105° out and the air conditioning in my room did not work. I let it go until after dinner thinking that after the sun went down, it would be better. It wasn't. Around 9:00 I called the front desk...More
Response from Rajmani H, General Manager at Quality Inn & Suites ColiseumResponded 17 July 2017
Thank you for your feedback. Please accept my apology for what you reported. We have no record if you informing the front desk agent regarding your AC unit. We have new units in stock. I have not received any email regarding your complaint. Please forward...More
After booking using my Choice Points for a two night stay. Upon check in you are told there is a mandatory 50$ deposit on your bank that will be held for incidentals. Then there's a posted sign that says it's 100$, then finally where you...More
Thank Poodle U
Response from Quality2112, Manager at Quality Inn & Suites ColiseumResponded 27 June 2017
Thank you for your feedback. Please accept my apologies for what you have reported.
This is not typical of our hotel, we try our best to keep a well maintained property. You called Choice regarding your room but never gave us a chance to correct...More
Our stay was comfortable for one night especially for the price. It was clean and the night security guard was very sweet. Oh great location for shopping and just 20 minutes or less from the downtown area.