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Citrus Retreats Alleppey

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627 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Navi Mumbai
Reviewed 1 week ago

we stayed there for 2 nights in private villa with inside pool and backwater facing. It was an good experience. Villa was specious and indoor pool was well maintained. advice: need maintenance to resort to make it more amazing.

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Helpful?
Thank yamini_laghate
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

Bengaluru, India
Reviewed 1 week ago

The food was excellent, the breakfast and diner were so good, the boy who gives massage is excellent, we got a complimentary massage, the rooms were amazing, even the paddy view rooms, we booked two rooms at the groundfloor, the hotel has good boats as transport, the hospitality was amazing, cant forget the Dal tadka at the dinner, being a...

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Helpful?
Thank Frenchprofpearl
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

Reviewed 2 weeks ago

Citrus was a great place for perfect stay. All the rooms were clean and food provided was good.The view of back waters from your property is awesome. As a whole your property is worth for money...Thank you

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Helpful?
Thank Alok S
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

Mumbai (Bombay), India
Reviewed 2 weeks ago

Its an amazing property on the backwaters of Kerala. Rooms - they have all categories of rooms from the river facing to the paddy facing and the individual villas. However all the rooms are really good and well maintained. Food - Food is just average, the in house menu is quite limited and the buffets are generally to suit the...

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Helpful?
Thank Nisha N
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

Hyderabad, India
Reviewed 3 weeks ago via mobile

Citrus Retreat Alleppey on 21 December 2016 (Paid 6000 per nite) Value for money: okay-could be better Citrus Retreat in Alleppey is literally a retreat from the city. The property is situated a 10 minute boat ride away. It's facing a canal and is flanked on the sides by paddy fields. The resort arranges for the boat ride to the...

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Helpful?
Thank Mishti1401
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Please do consider staying with us again...

Bengaluru, India
Reviewed 3 weeks ago

The resort is situated right on the back waters, so we took a drop directly from our houseboat. The views of the tranquil lake from the room are awesome. The rooms are spacious and provide all modern amenities. The restaurant offers good food with a lot of variety to choose from. However, service and housekeeping is a big let down...

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Helpful?
Thank RishabhSingla
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Please do consider staying with us again...

Reviewed 3 weeks ago

Room was clean and well maintained. Location is just amazing without a single thought. Food was delicious. service was superb and staff was so dedicated towards hospitality. Overall this hotel impressed me a lot.

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Helpful?
Thank AMJAD S
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

Reviewed 4 weeks ago

Never try this place. I booked this hotel from goibibo to claim a discount. When i reached there i got to know that my booking includes lots of complimentary activities going in hotel which i missed because of late check-in as sightseeing alleppy. I asked them that they should inform me about this so they replied that you have booked...

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Helpful?
Thank Gaurav G
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Gaurav, I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. little painful to read your feedback about the way my team handled you as i was present in reception,...

Jaipur, India
Reviewed 4 weeks ago via mobile

A boat ride thru the backwaters takes u to this resort nestled among the many channels....a beautiful secluded haven... Lakeview rooms r very gud... A lot of activities r also there in the resort like houseboat ride for 1 hour, cooking classes, indoor game room, cycling, swimming pool, gym etc... They also organize a cultural evening at dinner time- Katha...

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Helpful?
Thank docmishal
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, It was a pleasure to have you stay at Citrus Alleppey, and we appreciate your time to review us on Trip Advisor. The team is delighted to read your review and to see that their effort has been recognised by you. We look forward to your continued visits to Citrus Alleppey

Reviewed 15 December 2016

awesome experience in citrus. best memories for lifetime to every couple to stay in Citrus. best location, dining, spa, room service & specially Cruse ride. Thank You so much Citrus for best memories.

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Helpful?
Thank Rushikesh N
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: 8/504A-504N, Karimba Valavu | Alleppey - Changanassery Road, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha
Price Range: RM384 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Business Hotel in Alappuzha
#3 Family Hotel in Alappuzha
#5 Spa Hotel in Alappuzha
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Retreats Alleppey staff and other travellers.
14 questions
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Questions? Get answers from Citrus Retreats Alleppey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private backwater facing villa”
 of 5 bubbles yamini_laghate, 11 Jan 2017 | Read review
“Ground floor rooms are amazing”
 of 5 bubbles Frenchprofpearl, 9 Jan 2017 | Read review
“Rooms facing the lakeside is amazing. Higher floors are quieter and suited for people seeking "me time"”
 of 5 bubbles NishaN_11, 7 Jan 2017 | Read review
“Prefer asking for front room as the view of backwater is amazing from their front glass walls.”
 of 5 bubbles RituAG111, 8 Dec 2016 | Read review
“Try the rooms with lake view and avoid Paddy View. Morning and evening you will see all the houseboats passing by the lake.”
 of 5 bubbles gauravb284, 30 Nov 2016 | Read review
5 of 5
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