Hotel Aristro
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About
See why so many travellers make Hotel Aristro their small hotel of choice when visiting Lonavala. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
The rooms offer air conditioning and a seating area, allowing you to rest and refresh with ease.
Hotel Aristro features 24 hour front desk, room service, and 24 hour check-in. In addition, as a valued Hotel Aristro guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
While staying at Hotel Aristro, visitors can check out Tiger's Leap (1.8 mi) and Amrutanjan Point (1.8 mi), some of Lonavala's top attractions.
Travellers looking to enjoy some lobster can head to Cafe 24 - Della Resorts. Otherwise, you may want to check out an Asian restaurant such as The Kinara Village Dhabha, Sunny Da Dhaba, or Rama Krishna.
If you are interested in exploring Lonavala, check out one of the historic sites, such as Tunga Fort and Shrivardhan Fort.
We’re sure you’ll enjoy your stay at Hotel Aristro as you experience all of the things Lonavala has to offer.
Location
Reviews
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The rooms are well furnished and lit up. However, The paint on the walls was coming off a bit. Also 2 light bulbs were not working. The lights at corridor were also not working. The bathroom's tap was also broken but it was fixed as soon as we complained at reception. All these things can be avoided if taken proper care by management.
The only major disappointing part of hotel is its bed. Its the hardest bed I have ever slept on. The management should seriously do something about this. Other than this everything else was manageable.
The food at restaurant was bit costly but was good quality and quantity wise. The mughlai food is the best. Do try Murg Afsar.
We didn't go swimming as the pool was not completely filled and also the weather was too cold.
Overall the hotel deserves 3 stars but I have given 1 star extra for the food and courteous hardworking staff.
I do recommend this place for weekend stay.
~ There was a huge lake of cleanliness in whole property. Just reception area and restaurant was clean. Else, our room, passage, stairs - you can see spiders and spider-web everywhere. When we were given the rooms at 12pm, Whole corridor wasn't broomed or wiped. They were cleaning and it looked like no one booked this property since long time. If you walk without footwear, you can feel stickiness which says that they haven't cleaned the floor for atleast 7-10 days. Situation is recorded in photos which I can email you if you like to see.
~ Swimming pool wasn't clean. I requested on the day I checked in. but still it was same for all 3 days. Leaves, insects, feathers were swimming with us. Also, water was so dirty so you can't see the pool bottom. They have put a sign board at entrance of property saying "Pool is open of all @ Rs 250". And there were 5-6 persons on first day from local village and same on next day. So, where is our privacy, security, safety when we are paying this money?
~ Lift wasn't working so mom had to use stairs 3-4 times a day.
~ They have kitchen ladder at end of the corridor, so whole corridor was stinking. Its ladder shows the situation of whole area in video-photos.
~ Bathroom shower handle was broken, so whenever we try to turn, it comes out. Wash basin has mixture tap which was huge in size of basin, so whenever you start the tap, water flows on you.
~ Spiderweb were seen in corridor, in our room, at stairs etc. Games zone was just a storage area of mattress and useless stuff.
~ We were ready to go for sightseeing on 22nd morning at 7:30am. But breakfast wasn't ready until 8:20am. I was told by one of the guy at reception that we will make it ready by 8am. So, we were getting late. We left without having breakfast.
~ We gave our room keys to reception at 8:15am on 22nd for cleanup. But when we can back at 1:40pm, the room wasn't done at all. The manager said, "our staff is at lunch, will make it in 10-15 mins". What the hell they did for 5 hours when we gave the keys? And when the guy came for cleaning, he didn't clean bathrooms, didn't change towels, didn't put water bottles, didn't put shampoo-soap. And the way he did brooming, I must admit that I am far-far better room cleaner then him. He wasn't interested to do anything at all. Just sprayed some liquid at 1 spot and then wiped whole room. I have to request reception for bathoom cleaning, so reception guy asked him and then he did. Once he left, then we came to know that he didn't change towels, shampoo etc. So, I had to request reception for everything again.
So, overall experience was horrible. The property looked like a guest house. It doesn't make the property "HOTEL" whether you provide swimming pool, game zone or furniture in the room. Guests need best service so we can think of the property every time when we plan the trip. I would rather choose to stay in Dharmshala or a lodge rather than paying to this hotel.
The room was so so untidy and beds were yucky...I am really afraid as how am I going to spend 4 days here in such a filthy place. For 4K per day I did not expect such a awful room. The hotel is near the high way and always you get the vehicles sounds passing by..pathetic..
As though they belong to star category, they were not refunding money for my one day earlier check out.
Swimming pool - Opps I have not seen such a beautiful swimming pool - no water and labourers were doing repair works. Actually this is the time the hotel has to look hep but it was really low, my holiday plans were spoiled completely.
Also I asked them whether I can get a good room, but they did not offer one...
No one is contactable in the number they have given, they charged me 20K for 5 days while I booked online, but I want to check out a day earlier and some how contacted them a two weeks before, but no response, finally response came three days before check in - they said they will not refund money and I can check out a day earlier. Every hotel restaurant has lunch from 12 to 3, this weird hotel does not have anything when I checked in at 12.30 PM.
I don't even recommend a decent family this hotel ever.
"Location is near to highway, very quite. But when entered, it doesn't give a feel of hotel."Read full review
"Most of the rooms are pool facing so no tips actually. Consider it a last option and look for some thing near by to Market area."Read full review
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