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24/12/2017 25/12/2017
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    Hilton Garden Inn Independence

    19677 E Jackson Dr, Independence, MO 64057-1566
    +1 855-618-4697
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    24/12/2017 25/12/2017
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    US$131
    US$119
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    US$131
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    US$131
    US$119
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    Traveller (78)
    Room & Suite (51)
    Pool & Beach (9)
    Overview
    • Excellent40%
    • Very good27%
    • Average16%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “hereford house” (32 reviews)
    “business stay” (7 reviews)
    “water pressure” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Independence
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (668)
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    1 - 5 of 666 reviews

    Reviewed 2 days ago

    Showers had cold water issues, bathroom smelled musty/mildew-y, beds were rock hard & staff did not inform any of our team families they could be adjusted, no complimentary breakfast, thin walls between rooms, room doors slam loudlyMore

    Review collected in partnership with Hilton Garden Inn
    Thank MamaRiggs
    Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded yesterday

    Dear Ms. Riggs, I would like sincerely apologize that your stay was anything short of outstanding - we are so sorry. I will personally inform our Chief Engineer of the maintenance issues you experienced and we will have these fixed right away. Your feedback is...More

    Hotel's Favourite
    Reviewed 27 October 2017 via mobile

    This was that hotel that was contracted for the Missouri Baptist Convention Annual Meeting in late October of 2017. The stay was wonderful, the staff was wonderful, and my wife and I enjoyed the care shown to us. I would highly recommend this hotel for...More

    Thank Lloyd N
    Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 29 October 2017

    Dear Lloyd, Thank you so much for sharing your wonderful experience. Your feedback is very important to us and I will personally share your experience with our entire team. We were honored to host your group, and we hope to see you again soon! Dustin...More

    Reviewed 3 days ago

    Terrible hotel. Smelled liked a locker room on my floor. Hair in my bed and bathroom is disgusting. Management fell short of fulfilling their guarantee they have posted everywhere. Not the Hilton experience I’m used to.

    Review collected in partnership with Hilton Garden Inn
    Thank phatheed
    Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded yesterday

    We are again terribly sorry to hear of the cleanliness issues you experienced during your stay. Our Housekeeping Manager is investigating what caused this to occur. We appreciate you sharing your candid feedback, and as promised, the points have been processed in your account.

    Reviewed 2 weeks ago

    Friendly staff, very clean property. Breakfast was great every morning. I would definitely stay here again. Property was patrolled at night which was a great feeling. I got a friendly greeting every time I left or arrived back at the hotel.

    Review collected in partnership with Hilton Garden Inn
    Thank C6985KLgaryp
    Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 1 week ago

    Thank you so much for the great review. We are so glad you felt so welcome and secure. I will be sharing your comments with our entire staff. We sincerely hope to see you again soon!

    Reviewed 2 weeks ago

    Location is so convenient. Staff is extremely nice and helpful. Breakfast bar is amazing! Rooms are spacious and clean. Conveniently located by many attractions . Love that they offer an inside pool. hot tub, workout and laundry facilities. Definitely my favorite place to stay when...More

    Review collected in partnership with Hilton Garden Inn
    Thank O7577TYnicolep
    Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 2 weeks ago

    Thank your taking the time to share your great experience! We are so happy you loved the Cooked to Order breakfast and thought our staff was so friendly and helpful! We hope to see you again soon!

    Holiday Inn Express and Suites Independence
    408 reviews
    #2 of 18 hotels in Independence
    0.5 km
     
    Comfort Suites Independence
    283 reviews
    #4 of 18 hotels in Independence
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    Drury Inn & Suites Kansas City Stadium
    454 reviews
    #15 of 109 hotels in Kansas City
    10.9 km
     
    Drury Inn & Suites Kansas City Independence
    366 reviews
    #1 of 9 hotels in Blue Springs
    0.9 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • US$115 - US$171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Independence
    • Also Known As
    • Hilton Garden Inn Independence Hotel Independence ,
    • Hilton Independence ,
    • Independence Hilton Garden Inn
    Add Photo Photos
    Traveller (78)
    Room & Suite (51)
    Pool & Beach (9)
    Dining (8)
    Hotel & Grounds (49)
    Bathroom (13)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 18 hotels in Independence
    Holiday Inn Express and Suites Independence
    408 reviews
    .46 km away
     
    Drury Inn & Suites Kansas City Independence
    366 reviews
    .89 km away
     
    Comfort Suites Independence
    283 reviews
    .43 km away
     
    Nearby Restaurants
    Corner Cafe
    260 reviews
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    Hereford House
    273 reviews
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    Culver's
    32 reviews
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    Carrabba's Italian Grill
    127 reviews
    .40 km away
    Nearby Attractions
    Burr Oak Woods Conservation Area
    94 reviews
    6.15 km away
    Lake Remembrance
    42 reviews
    3.92 km away
    Lunar Bowl
    7 reviews
    6.60 km away
    Stone Canyon Golf Club
    9 reviews
    3.00 km away
    Ask a question
    Questions & Answers
    donh429
    25 June 2015|
    AnswerShow all 2 answers
    Response from marcy_yates | Property representative |
    Good Morning, we would welcome you to book a small group at our hotel but we need a little more information on the shuttle question. Are you looking for airport transportation?
    0
    Votes
    Room Tips
    "Great breakfast, uncomfortable full size Beds, unresponsive management."
    Read review
    "Try to avoid getting room close to elevator if possible."
    Read review
    "Get a room that over looks your car!"
    Read review
    "Beds small in the doubles if you have 4 in the room."
    Read review
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