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Crossland Economy Studios - Kansas City - Independence

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Crossland Economy Studios - Kansas City - Independence
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Kansas City - Independence
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Showing 74: English reviews
Holly Ridge, North Carolina
Reviewed 9 July 2015

Absolutely disgusting. Worst hotel I have stayed in while Stateside. The exterior is grimy with visible rust on the stairways, and the flooring in the elevator is worn through in spots (we're talking spots that are larger than dinner plate size). Noticeable mold on the exterior siding on the third floor, and the dishes and coffee maker were piled on...

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Helpful?
Thank Charlie B
Reviewed 26 May 2015 via mobile

We booked through Hotwire, not knowing what we were getting. The location is great, on a quiet little side street in a nice area. Not too far from our destination and lots of shopping around. It looked nice pulling up. The room itself looked fine, not new and extra clean but appropiate for the price. When we came back late...

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2Thank Melissa M
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our location; however, we apologize for the cleanliness issues you experienced. I discussed your comments with the team, and we are making sure our laundry staff is treating and inspecting all linens before putting it out for rooms. We...

Milwaukee, Wisconsin
Reviewed 6 December 2014

We rented a room at the Crossland for a weekend in Independence that included the RLDS historic sites and a Chiefs game at Arrowhead. The Crossland is ideally situated for both. Overall we had a great experience and the hotel staff were above-and-beyond friendly and helpful. The only drawbacks were there was no fan in the bathroom (I'm old enough...

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Helpful?
Thank Ben M
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for posting such a wonderful review. It is great to read that our staff was friendly and helpful, and that our hotel was ideally situated for your needs. Still, please accept our apologies that our TV's haven't been upgraded yet. Your feedback on this matter will be useful to us as we continually work to improve our hotel....

Orlando, FL
Reviewed 4 December 2014

We only needed a convenient place to sleep for a few hours after a Kansas City Chiefs game & this fit the bill. It was reasonably priced, conveniently located nearby major roads & a bevy of late night food locations (not to mention several gas stations & a grocery store) but most importantly, it was CLEAN. In fact, it was...

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Helpful?
Thank Sharpeipup
Manager_11525, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness and location of our property, however, I am very sorry the remote and phone were not in your room. I will make sure my team verifies that they are in each room going forward. Once more,...

Kansas City
Reviewed 6 August 2014 via mobile

There was an issue with my house and my daughter and I were forced to stay at Crossland while it was being resolved. During my time here there was an ant infestation, I had food to spoil because the fridge went out and an incompotent employee by the name of "Keith" said he would put in a work order(but never...

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Helpful?
Thank Mae J
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Mae - Your review for our hotel was recently brought to our attention and we wanted to take a moment to respond. We sincerely apologize that you had problems with ants in your room and that your refrigerator was not functioning properly. We will contact our pest control provider to address the issue. We will also have our maintenance engineer...

Bridgeport, Connecticut
Reviewed 12 July 2014

We booked our room through hotwire, never have had a problem before. After a long day of driving all my friend a I wanted to do was sleep. We arrive around 2am, check in went smoothly no complaints. Our room was in the back of the building, we were trying to find our room from the car but the numbers...

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Helpful?
2Thank Stephanie D
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Stephanie - Thank you for providing us with details about your stay with us. We are very sorry to hear about your experience. We will be working with our pest control provider to address the issue and to ensure your experience is not repeated. Thank you very much for bringing this to our attention. We invite you to contact us,...

Alamogordo, New Mexico
Reviewed 3 July 2014

This place is getting old. They offer basic kitchenettes. You need to bring everything - Coffee, sugar, ice. No breakfast is included. We stayed here 2 nights during a 2 week trip from New Mexico to Ohio.

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Helpful?
Thank ChuckBrooks
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for the feedback about your stay at our hotel. We are very sorry to hear that you were not aware of our amenities available at the front desk and that you felt that our property is dated; however, we are glad that you appreciated our level of cleanliness. We have met with our front desk staff, and we...

Tulsa, Oklahoma
Reviewed 18 June 2014

On budget this is the place good for you. I booked on hotwire.com the hotel was reveal after I pay online... what a good deal! I notice shady people hanging outside not good! This is a outdated motel no flat screen TV. Good for single men or couples. Not for family with children.

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Helpful?
Thank katsobiz
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize if you did not feel comfortable due to individuals outside of our property. I will be meeting with our staff to discuss this issue. Still, it is great to hear that you were satisfied with your stay overall. We hope to see you again, should...

Kansas City
Reviewed 15 June 2014

My original reservation was for 2 Queen beds on the ground floor (I have a knee injury), @ check-in, I was told they didn't have a room like that available only a King bed with a big oil stain on the carpet they would discount for me (carpet was scheduled to be replaced the next week). While I had requested...

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Helpful?
Thank Patricia C
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Patricia - The feedback provided in your review is much appreciated. Please know that we are sincerely sorry that we did not meet your expectations with the requested accommodations and the noise levels. Your comments were reviewed by our staff, and we are making sure that your experience is not repeated. I am grateful for the feedback you provided so...

Lincoln, Nebraska
Reviewed 13 June 2014 via mobile

Decided to stop here on our way to Branson....pretty sure this is a popular spot for folks who get kicked out of public housing or released from prison....our room smelled like wet dog, mildew, and smoke....carpet was dirty...and lots of shady people just hanging out who had obviously made this place thier temporary home and not in a good way...leaving...

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Helpful?
Thank Sabrina6246
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your room had an odor and the carpet didn't appear to be clean. As this hotel’s manager, I can assure you that I will be reviewing cleanliness standards with my housekeeping staff to ensure your experience is not repeated. As well, I am sorry that you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Kansas City - Independence. We are within walking distance from different dining and shopping options and down the road from Interstate 70. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Kansas City - Independence

Address: 14800 E 42nd St S, Independence, MO 64055-4775 (Formerly Crossland - Independence)
Region: United States > Missouri > Independence
Price Range: RM231 - RM275 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Kansas City - Independence 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Independence
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Economy Studios - Kansas City - Independence staff and other travellers.
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Questions? Get answers from Crossland Economy Studios - Kansas City - Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just go to another hotel and skip this one.”
 of 5 bubbles DJRTn, 5 Feb 2017 | Read review
“Rooms facing away from I-70 are pretty quiet”
  • Bathroom
  • Very Little Storage on Bathroom Sink
  • Kitchenette
  • Kitchenette Viewed from Bed
  • Nightstand
  • Huge Stain on Mattress
  • Entire Room Viewed from Door
 of 5 bubbles Missouri2Mexico, 2 Nov 2015 | Read review
“Room facing away from the freeway would probably be quieter but we use a fan to drown out the noise in any event.”
 of 5 bubbles benmV4109KV, 5 Dec 2014 | Read review
“Side away from highway perhaps for less noise”
 of 5 bubbles Sharpeipup, 3 Dec 2014 | Read review
“Budget motel”
 of 5 bubbles katsobiz, 18 Jun 2014 | Read review
5 of 5