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The Ancestors Pension

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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016 via mobile

I have visited cebu with my family for reunion in mandaue I stay in Ancestor Pension House for 2 nights with its very convenient location, clean and comfortable accommodations pleasing staff and housekeeping personnel and best of all affordable rates THANK YOU VERY MUCH.

Helpful?
1 Thank Clarence M
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 February 2016

I super hate to be negative about any aspect of my life but this is the worst place you can go to! I know my emotions are running like wild horses right now but i JUST CAN'T help it! Sorry NOT sorry at all! We came to the place past 9pm from the airport. Obviously, we're exhausted as before the... More 

Helpful?
6 Thank may l
AncestorsPH_Support, Guest Relations Manager at The Ancestors Pension, responded to this review

Dear may l, Thank you for bringing this issue to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments. I am sorry for the way you were treated especially after a long trip and so late at night. Unfortunately you caught us at a time... More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2016

I have stayed in this hotel many times over the last 7 years in a few different rooms and have always found the staff to be very helpful, the rooms clean if a little old and the price reasonable for what you get. The breakfasts are cheap and nice and it is close to the church and 2 small shopping... More 

Helpful?
2 Thank Peter M
AncestorsPH_Support, Guest Relations Manager at The Ancestors Pension, responded to this review

Dear Peter M, We would like to thank you for being a regular guest with us. I will pass your compliments along to our staff. We are always looking to update our rooms, in fact, since your review we have opened a brand new floor of new rooms that we think you might enjoy. You can also ask our staff... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 June 2015 via mobile

The place is cozy and very near the airport. WiFi is fast enough. The staff who helped me were kind enough. Only complaints are that there are no nearby electric outlet near the bed, and the cable TV is limited, but those are very minor.

Helpful?
3 Thank Norman Lloyd S
AncestorsPH_Support, Guest Relations Manager at The Ancestors Pension, responded to this review

Dear Norman Lloyd S, Thank you for staying with us. I will pass on your kind words to our staff. We are glad you enjoyed our location and WiFi. We are aware of the lack of electrical outlets on our nightstands and are currently looking at options to allow guests to plug in and charge without getting up from bed.... More 

Mandaue City, Mandaue, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 January 2015

Basically, I got what I paid for. Room 210 was small but it had everything i needed. Clean bed, a dresser(Needs some lighting. I patiently did my make up in the bathroom where I get adequate lighting.), a coffee table, and cable TV. The bathroom was tiny and relatively clean and Hot water was working. yey! I think the bathroom... More 

Helpful?
2 Thank Princess Christ... Y
AncestorsPH_Support, Guest Relations Manager at The Ancestors Pension, responded to this review

Dear Princess Christ... Y, Thank you for the kind words and we are glad you enjoyed your stay. Unfortunately you visited us during our construction and renovation. Good news though, the construction is complete and we have brand new rooms. We hope to have you as a guest again so you can enjoy the fruit of the construction work you... More 

Cartwright, Oklahoma
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 September 2013

i stayed in your hotel for 3 wks. earlier this yr. and enjoyed my stay very much. the staff was very accomodating and courteous. i am thinking of returning next yr. for a more extended stay and entered my dates but it doesn't accept them. i was wondering if there is any kind of special rate when staying for a... More 

Helpful?
4 Thank rwb1048
Ancestors_Pension, Owner at The Ancestors Pension, responded to this review

Dear rwb1048, Thank you for choosing the Ancestors Pension for your lengthy stay in Mandaue. We are glad you enjoyed our staff and our accommodations. We do have a special rate for guests who will stay for a longer period. Please email Pension@ancestors.ph and provide the dates you wish to stay. We will sure to get back to you with... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2013

Our fam stayed there sinulog time. Location wise it's okey but i don't like their front desk staffs, they have attitudes which is not pleasing at all. I think they need to undergo seminar, they even eat meriendas infront of your face, take incoming calls even youre still talking to them not asking excuses. Location wise, good but Not too... More 

Helpful?
1 Thank Jam C
Ancestors_Pension, Owner at The Ancestors Pension, responded to this review

Hello Jam C, Thank you for staying with us at the Ancestors Pension. I am sorry to hear about the bad experience you had during your stay. I would like for you to know that our front desk clerks attend seminars regularly. That being said we are always striving to improve our customer service. I will visit the the manager... More 

Ogden
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 September 2012

We always stay at this hotel when we go to Cebu because it is close to my wife's family. Over the years we have stayed in most of the rooms. This time we stayed on the ground floor in one of the suites for about 1600 peso a night ($40). The staff is always friendly and helpful. They also have... More 

Helpful?
3 Thank phileaglesfan
Ancestors_Pension, Owner at The Ancestors Pension, responded to this review

Dear phileaglesfan, Thank you for your review. We are happy that you choose our Pension house as your home away from home when you come to Cebu. We are always looking for ways to improve, and we will take your suggestion into consideration. Our utmost concern is the comfort of our guests and with that we will look to replace... More 

Glendale, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 July 2012

july 12 th to july 26th,2012. stay. Entire stay with my family was good. . I hope the bosses are reading this review. The entire staff was helpful,courteous, knowlegeable, respectful and accomodating. i felt very safe in this hotel. Please keep up the good work. I will stay again in this hotel. i recommend this place to anyone looking for... More 

Helpful?
1 Thank nxtrabzmom
Ancestors_Pension, Owner at The Ancestors Pension, responded to this review

Dear nxtrabzmom Thank very much for your kind words. Our staff works hard to make all of our guests feel welcome and comfortable. We pride ourselves on our outstanding service and safe atmosphere. Once again, thank you for your compliments and we hope to see you again soon. God Bless! More 

Tagum City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2011

The Ancestors Pension House near Cebu City (Mandaue) is a very nice, affordable hotel, just 20-30 minutes by Taxi from Mactan International Airport. Typical rate is around P1000-1200 pesos per night ($28 USD) Clean rooms, adequate facilities, showers, amenities. If you are expecting Five Star accomodations anywhere in the Philippines, you should probably stay at the places P5000+ ($120 USD)... More 

Helpful?
2 Thank PabloSantiago
Ancestors_Pension, Owner at The Ancestors Pension, responded to this review

Dear PabloSantiago, Thank you very much for your review. We are glad you enjoyed your stay. We can only hope to have more great guests like you checking in to our establishment. Take care and God bless More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the fastest growing economy in the central Visayas, you will be minutes away from the beautiful Mactan beaches, Cebu City shopping centers, the Mactan International Airport and the passenger boat docks. Transportation, from jeepneys to taxis, is readily available as soon as you step out the door. ... more   less 

Additional Information about The Ancestors Pension

Address: Cor. C. Ouano and P. Burgos Sts., Mandaue 6014, Philippines
Region: Philippines > Visayas > Cebu Island > Mandaue
Price Range: RM71 - RM142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Ancestors Pension 2.5*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Ancestors Pension Cebu Island/Mandaue
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Questions & Answers

Questions? Get answers from The Ancestors Pension staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be fooled by the positive reviews alone. If there's any way you can check the room before you pay, then PLEASE DO so.”
 of 5 bubbles 655mayl, 3 Feb 2016 | Read review
“don't think there is a pool or fitness center, if so my mistake. good value for the price.”
 of 5 bubbles rwb1048, 28 Sep 2013 | Read review
“As mentioned above the ground floor rooms are good if you have a lot of bags and don't want to climb stairs. Hotel staff was very thoughtful during the night after we mentioned about the noise travel issue. Air conditioning works real good and they have cable TV with a decent amount of channels. WIFI is also available in this hotel and is pretty reliable.”
 of 5 bubbles phileaglesfan, 28 Sep 2012 | Read review
“first floor is better if you have problems climbing stairs . no elevators here but staff is really helpful with regards to carrying big, heavy bags.”
 of 5 bubbles nxtrabzmom, 25 Jul 2012 | Read review
“I believe some rooms have refrigerators, but not all. It depends on what you ask for and want, so be sure to ask questions and look at the room BEFORE you pay for it!”
 of 5 bubbles PabloSantiago, 12 Sep 2011 | Read review
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