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08/10/2017 09/10/2017
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    The Grand Hotel

    Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
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    08/10/2017 09/10/2017
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    US$187US$222
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    Traveller (1615)
    Room & Suite (212)
    Dining (165)
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    Overview
    • Excellent32%
    • Very good41%
    • Average18%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
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    Araliya Green Hills Hotel
    853 reviews
    #4 of 30 hotels in Nuwara Eliya
     
    Midky Hotel
    225 reviews
    #11 of 30 hotels in Nuwara Eliya
     
    Heritance Tea Factory
    2,595 reviews
    #1 of 30 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,547 reviews
    #5 of 30 hotels in Nuwara Eliya
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,043)
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    11 - 15 of 1,617 reviews

    Reviewed 2 weeks ago via mobile

    On arrival this colonial hotel in Nuwara Eliya looks stunning, however my family experienced being overcharged (even with proof of booking with costs), found insects in fruit in our room whilst eating it, no wifi in rooms, 1980s smelly, dirty bathroom with very poor flow...More

    Thank arichards2017
    Reviewed 2 weeks ago via mobile

    Wow. An awesome hotel and lives up to the name "Grand". This is every way from the time stepped into the hotel, until the doorman base is farewell the following day. Excellent friendly staff only to willing to help. Food was amazing. Enjoyed Thai food...More

    Thank GSveebeez
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    Dear Guest, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Grand Hotel, Nuwara Eliya. We are overwhelmed with your particular way in which you make it a point...More

    Reviewed 2 weeks ago via mobile

    Pros: Great service, The hotel has beautiful gardens and surroundings, Plus for the playground and for the kids indoor room. The High tea is an attraction for itself. Cons: The rooms are pretty small. The water pressure in the shower is just a drizzle. No...More

    Thank DafnaDishon
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    Dear Guest, Thank you for your comments regarding your recent experience with us. We are continuing to improve and redevelop our facility in order to provide the very best in hotel accommodations. We will be looking into areas of concern that you have noted, I...More

    Reviewed 3 weeks ago

    Two nights at this hotel wasn't enough - right from arriving we loved this hotel, the staff, the service and the very comfortable feel it had. It is an old colonial building which has been restored and updated tastefully. The restaurants were all excellent -...More

    Thank TheKidsMum2014
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    Dear Guest, Thank you very much for sharing your experience on Tripadvisor. It was indeed a compliment for us to read that you enjoyed your visit at Grand Hotel. Thank you for your appreciation towards our facilities, food, amenities and recognizing the service of our...More

    Reviewed 3 weeks ago via mobile

    Well.......the dinner in whole was awesome. The pickle given for the chicken buriyani tastes the best but the papadam should have been fresh.coming to the pasta the CHEESIEST AND THE CREAMIEST.club sandwich was okay.my daughter loved the french fries and the nuggets.the mayonnaise dip for...More

    Thank vijeyprasanna
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed visiting Grand Hoel. We continually try to provide the very best in hotel accommodations, food and excellent service. We will look into...More

    Araliya Green Hills Hotel
    853 reviews
    #4 of 30 hotels in Nuwara Eliya
     
    Midky Hotel
    225 reviews
    #11 of 30 hotels in Nuwara Eliya
     
    Heritance Tea Factory
    2,595 reviews
    #1 of 30 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,547 reviews
    #5 of 30 hotels in Nuwara Eliya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$238 - US$293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Travelocity, Hotels.com, Booking.com, Priceline, Expedia, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Nuwara Eliya
    • Also Known As
    • Grand Hotel Nuwara Eliya
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    Traveller (1615)
    Room & Suite (212)
    Dining (165)
    Pool & Beach (5)
    Hotel & Grounds (1170)
    Bathroom (49)
    Business Centre & Event Rooms (12)
    Family and Play Areas (11)
    Nearby
    Heritance Tea Factory
    2,595 reviews
    8.02 km away
     
    Midky Hotel
    225 reviews
    1.99 km away
     
    Araliya Green Hills Hotel
    853 reviews
    .15 km away
     
    Jetwing St. Andrew’s
    1,547 reviews
    1.23 km away
     
    Nearby Restaurants
    Salmiya
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    Grand Indian
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    Grand Thai
    327 reviews
    .07 km away
    Barnes Hall
    85 reviews
    .19 km away
    Nearby Attractions
    Victoria Park of Nuwara Eliya
    719 reviews
    .36 km away
    Holy Trinity Church
    51 reviews
    .86 km away
    St Francis Xavier's church
    16 reviews
    .97 km away
    Saga Travels & Tours Nuwara Eliya
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    .45 km away
    Ask a question
    Questions & Answers
    Jerric A
    21 September 2017|
    AnswerShow all 6 answers
    Response from Manager_Grandhotel | Property representative |
    The price for the high tea per person would be 1,250 rupees nett and serving from 3.30pm to 6.00pm Thanks!
    0
    Votes
    POC-CW
    22 July 2017|
    AnswerShow all 9 answers
    Response from Manager_Grandhotel | Property representative |
    Hello, High Tea finished at 06.00pm. If you would able to arrive before 6.00pm you can certainly enjoy the high tea. Thanks!
    0
    Votes
    Idamarienormann
    10 April 2017|
    AnswerShow all 15 answers
    Response from Aerizo | Reviewed this property |
    During this time much better for reserve a table.also hotel management help you to find a table. meet mr, dinesh dammika ( front office executive ).
    0
    Votes
    Room Tips
    "Ask to be in a refurbished room"
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    "Please select Garden facing rooms."
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    "Choose one with a view of the golf course!"
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    "Away from the centre staircase and not above the dining rooms."
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