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Candlewood Suites Hot Springs

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Traveller (17)
Room & Suite (39)
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Overview
  • Excellent45%
  • Very good23%
  • Average9%
  • Poor8%
  • Terrible15%
Travellers talk about
“extended stay”(6 reviews)
“free laundry”(5 reviews)
“small kitchen”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Offers from Candlewood Suites Hot Springs
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)
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Traveller rating
88
49
19
18
32
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Time of year
LanguageEnglish
88
49
19
18
32
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All reviewsextended stayfree laundrysmall kitchendvd playerking suiteenjoyed our stayhotel roombed was very comfortabledishwasherpettrackmattress
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1 - 5 of 206 reviews
Reviewed 23 February 2018 via mobile

BEWARE of your credit card charges and expect to be overcharged and falsely accused of you stay here. I have heard and spoken to many guests the have experienced what I write below. I am NOT the only one. I’m speechless at this property and...More

2  Thank Molly M
Response from CandlewoodSuitesHS, Manager at Candlewood Suites Hot SpringsResponded 25 February 2018

Thank you for taking the time to tell us about your stay at the Candlewood Suites. Your feedback is very important to us. We strive to exceed our guest expectation. We understand your concerns about your stay with us. Let me start off by saying...More

Hotel's Favourite
Reviewed 22 June 2017

We have stayed here before , many times . This Candlewood still has "smoking" rooms available . I thank them for that . The place is always maintained and clean . I think that they must have recently upgraded the beds , because the one...More

1  Thank Fred S
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 June 2017

Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More

Reviewed 27 November 2017

We had a small suite so it was a bit crowded; they said we could upgrade if we wanted a king size bed. It was a bit cramped and difficult to get out of bed as it was so close to the wall. Don't run...More

Thank Lynn S
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 28 November 2017

Thank you for taking time to tell us about your stay with us. Your feedback is very important to us. We strive to exceed our guest expectation. Your concern about the front desk has been addressed to ensure it doesnt happen again. Thank you Michael...More

Reviewed 23 October 2017 via mobile

I booked the room online. I've always been skeptical to do this. Anyone else out there got in a room to discover some spray they used to cover up cigarette smoke or animals! And nearly coughed to death! That's why I was scared. But hey...More

Thank Grannystevens
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 October 2017

Thank you for being our guest. Your feed back is very important to us, It helps us improve the Brand and the Hotel. We strive to exceed our guests expectation in everything we do. We are pleased that you enjoyed your stay with us during...More

Reviewed 24 September 2017

The Candlewood is a few miles from the park but that just means it's out of the chaos of downtown. The hotel iwas clean, well stocked and the staff very friendly. The hotel is family friendly - they have games and DVDs to borrow. Next...More

Thank RocketCitySue
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 30 September 2017

Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$100 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hot Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$100 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hot Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (17)
Room & Suite (39)
Pool & Beach (7)
Dining (2)
Questions & Answers
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cacl52
21 July 2015|
AnswerShow all 4 answers
Response from CandlewoodSuitesHS | Property representative |
We do have connecting rooms but the rooms that are adjoining are connected to handicapped rooms.
1
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Room Tips
"Make sure to designate your choice of smoking or non-smoking room"
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"I like the top floor. Always quiet!"
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"Simply ask them"
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"Don't even go there."
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