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Candlewood Suites Hot Springs

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187 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Hot Springs
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Showing 187: English reviews
Houston, Texas
Reviewed 10 July 2016

We stay here every year on our way to get our kids from a nearby summer camp. There are nicer places, but this one is convenient to the highway and we get our IHG points. For people coming to spend time on the lake, it's not a bad option. Good location and nice little kitchenette. 2 TVs in our suite,...

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Helpful?
Thank heyjudej
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V.

Reviewed 9 July 2016 via mobile

This hotel has nice rooms bed was soft staff was very friendly. Now only bad thing we had happen was little kids were running outside for 2 nights and the DVD player remote didn't have batteries in it but it wasn't a problem for us. Now those kids running up and down the halls was a different story. Also hotel...

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Helpful?
Thank Pfrazier002
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V.

Kansas City, Missouri, USA
Reviewed 27 June 2016

It took two hours for the staff to find a remote to the TV, the pool had no water circulating the first day and had a patina on the surface, although it was working fine the second day. The bed was one of the worst I have ever experienced at a hotel! It was so soft that it made my...

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Helpful?
Thank treschichomme
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jillian...

Yukon, OK
Reviewed 25 June 2016

Called making reservation for King Suite for night of June 21. Was told they had one available with separate room for king bed with living area with sofa bed. Was taking my teenage granddaughter and she didn't want to sleep in the same room with us. Was given a price of $159 per night and given a confirmation number. When...

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Helpful?
1Thank Carl M
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Wilmington
Reviewed 21 June 2016 via mobile

Great hotel. Stayed for two nights. The rooms were clean, had small kitchens, outside grills, free laundry, and pool. About three miles from the national park but easy bike ride from the hotel. The staff was very nice and would stay there again or consider other candlewood suites again. Value was great.

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Helpful?
Thank Chris R
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V.

Reviewed 14 June 2016 via mobile

While visiting Hot Springs, Arkansas our family stayed at the Candlewood. It is an extended stay hotel and I really enjoyed our stay. Rooms were very clean, there is a small outside pool, and there are several items to choose from at the hotel cupboard when you get in late. The hotel also has a free Laundry and work out...

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Helpful?
Thank Leigh C
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V.

Rector
Reviewed 12 June 2016

First of all let me say the rooms were clean. My sisters and I go on a trip every year, this year we decided to go to Hot Springs. We had reservations with Candlewood for connecting rooms with two queen beds in each room. Upon check in, we were told there were no connecting rooms, and no queen beds. We...

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Helpful?
1Thank lwesleyRector
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jillian...

williamsburg, va, USA
Reviewed 7 June 2016

This hotel was relatively new so everything was nice and worked. But there were a few things that could have/should have been better. For one, we wanted to upgrade from a queen bed to a king but we thought $30 was excessive. We were surprised that they did not offer any breakfast but they didn't advertise one - our fault...

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Helpful?
Thank linda201198
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Hot Springs, Arkansas
Reviewed 30 May 2016

My family and decided to take a quick mini vacation and ended up stopping at candlewood to see if they had any vacancies and the place is wonderful not to mention the staff is so friendly and eager to help with anything we needed while we were there. We will be back again soon. Just love candlewood and their staff.

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Helpful?
Thank shawnnobles
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V

Palatine, Illinois
Reviewed 29 May 2016 via mobile

Yes the hotel is perhaps a bit on the older side however it was clean. Service was very good. The hotel is close to everything you need. The kitchen had pots , pans etc. Pool was down while we were there due to to bad weather . One mishap while there, fire alarm went off for no reason at 1:30...

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Helpful?
Thank manpsych
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jillian V.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions, such as just a mile from Oaklawn Racetrack & Casino. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. We are also located just over a mile from CHI St. Vincent Hospital. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 

Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Ave, Hot Springs, AR 71913-6277
Region: United States > Arkansas > Hot Springs
Price Range: RM377 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hot Springs 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs
Hotel Style:
#3 Green Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hot Springs staff and other travellers.
1 question
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Warren, Arkansas

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Questions? Get answers from Candlewood Suites Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply ask them”
  • Loved the bed, so comfortable
  • Very clean room, Just loved it, with Microoven and freezer
 of 5 bubbles faysal80, 4 Aug 2016 | Read review
“Don't even go there.”
 of 5 bubbles lwesleyRector, 12 Jun 2016 | Read review
“1st or 2nd floor front side”
 of 5 bubbles shawnnobles, 29 May 2016 | Read review
“they are all the same. If you want a view of HS, get a north facing room”
 of 5 bubbles dietrichmd, 25 Oct 2015 | Read review
“rooms facing to the parking lot are quieter”
 of 5 bubbles 676luisa, 16 Jul 2015 | Read review
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