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Candlewood Suites Hot Springs

206 reviews
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Traveller (17)
Room & Suite (30)
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Overview
  • Excellent45%
  • Very good23%
  • Average9%
  • Poor8%
  • Terrible15%
Travellers talk about
“extended stay”(6 reviews)
“free laundry”(5 reviews)
“small kitchen”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)Write a Review
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Traveller rating
89
49
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18
31
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Time of year
LanguageEnglish
89
49
19
18
31
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All reviewsextended stayfree laundrysmall kitchendvd playersnack roomking suitecalled the front deskrooms were cleanenjoyed our stayhotel roomstayed nightsbed was very comfortablebathhouse rowdishwasherpantrycupboardtrack
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71 - 75 of 206 reviews
Reviewed 31 March 2015

I was very impressed with this hotel. Staff was extremely helpful, call the shuttle for the races. The cupboard was well stocked and the coffee in there was very good. Shower drained slowly but with a full hotel it was understandable. The room layout felt...More

2  Thank Linda G
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 October 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director...More

Reviewed 25 March 2015

Spent 3 nights in March. Apparently, they were having difficulty with their internet connection. Thought it may be my laptop that was having an issue. Staff had no clue, insisted their connection in the lobby worked, thus the problem was on my end. Couldn't connect...More

5  Thank Chris B
Response from IHGCare, Guest Relations Manager at Candlewood Suites Hot SpringsResponded 10 April 2015

Dear Chris B, Thank you for taking the time to complete a review on your stay. I am more than happy that you liked our nice rooms. However, please accept my sincerest apologies over the troubles you encountered with the internet connectivity. I appreciate your...More

Reviewed 19 March 2015

Very comfortable hotel with great amenities. Friendly staff. Candlewood is by design an "extended stay" hotel so it does not have any type of breakfast. But with the rooms having a complete kitchen, complete with burners, microwave, dishes, and even a nearly full size refrigerator,...More

3  Thank Marty C
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 October 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director...More

Reviewed 18 February 2015 via mobile

Only stayed one night and an ice storm moved in overnight but Candlewood Suites is a very nice place to stay! Room was great! The kitchenette in the room was a great convenience. I would definitely stay there again.More

4  Thank Anita D
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 October 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director...More

Reviewed 12 January 2015

I came into town on Jan. 09 and left on Jan. 11. The facility was nice and everyone there was extremely friendly and helpful. The location of the hotel was ok. It was a quiet spot and the quiet level at the hotel was quiet....More

Thank Eddie B
Response from CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot SpringsResponded 23 October 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$101 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hot Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$101 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hot Springs
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (17)
Room & Suite (30)
Pool & Beach (8)
Dining (3)
Hotel & Grounds (28)
Business Centre & Event Rooms (2)
Bathroom (1)
Questions & Answers
Ask a question
cacl52
21 July 2015|
AnswerShow all 4 answers
Response from CandlewoodSuitesHS | Property representative |
We do have connecting rooms but the rooms that are adjoining are connected to handicapped rooms.
1
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Room Tips
"Make sure to designate your choice of smoking or non-smoking room"
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"I like the top floor. Always quiet!"
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"Simply ask them"
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"Don't even go there."
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