We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Hotel Hot Springs & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
The Hotel Hot Springs & Spa
The Hotel Hot Springs & Spa
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

203 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Hotel Hot Springs & Spa
See the most recent reviews
Showing 203: English reviews
Clarksdale, Mississippi
Reviewed 2 weeks ago

Great place to stay. The staff was great. The hotel has been redone. Great bar with a lot of tv`s. Close to downtown. Has free breakfast. Free shuttle.The shuttle will take you to the Race Track / Casino. They took us to Via Roma Restaurant and picked us up. You cant beat it. We look forward to staying at The...

 Report
Helpful?
Thank Rhett007
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you choosing us for your recent stay!

Mooringsport, Louisiana
Reviewed 2 weeks ago via mobile

They did a great job updating the place. Very friendly staff. Great location. The rooms were very well appointed. Loved the kureg coffee maker and the tv. Super soft pillows and great towels. Would like to see a more diverse room service menu and maybe more atmosphere in the lobby. Like a band and bar in the lobby area.

 Report
Helpful?
Thank josh7719
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate your review! We look forward to your next visit

Berkeley Springs, West Virginia
Reviewed 2 weeks ago

Had an enjoyable visit to the big lounge in this hotel. A friend told my wife and I they had a good selection of craft beers with about 40 taps. Well, it turned out to be 20 taps with just a couple of craft beers. For the most part the taps where of the mass produced industrial swills brewed here...

 Report
Helpful?
Thank Davidtw41
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you!

Lake Worth, Florida
Reviewed 3 weeks ago

Staff was helpful, above and beyond. Traveled for business, and they pointed me in the right direction to the conference center, parking, restaurants and held my boxes full of supplies downstairs so I didn't have to lug them to my room. Very nice.

Review collected in partnership with this hotel
 Report
Helpful?
Thank melodyp418
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you! Our staff is exceptional and loves to go above and beyond.

Arkansas
Reviewed 3 weeks ago

This hotel, formerly known as The Austin, has undergone a renovation that has really transformed the place. It was superclean and the faux wooden floors in the rooms are a bonus. Prices are good, the location is great and the included breakfast buffet has everything you can think of, including Arkansas' infamous chocolate gravy and biscuits. I will say the...

 Report
Helpful?
Thank shoesArkansas
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate the great review!

Dallas, Texas
Reviewed 3 weeks ago

The hotel is a nice hotel the room was clean. My interaction with front desk was great. They had a decent breakfast. Hotel location is near everything. I could walk to different restaurants. There is valet and self parking.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lisacjaa
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you staying with us!

Reviewed 3 weeks ago via mobile

I had given up staying a few years ago. However, I was so surprised when this hotel has been updated..... every room. The restaurant and lobby are updated and much improved! The rooms have wood floors and the bathrooms had a complete overhaul! The staff were helpful and friendly. They went above and beyond to ensure we had a pleasant...

 Report
Helpful?
Thank Ginni M
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you!

Jenks, Oklahoma
Reviewed 3 weeks ago

I stayed with 2 friends over a weekend. The location was perfect - easy walk to Bathhouse row, restaurants, and shops. The complimentary breakfast was good and substantial. The room was beautifully updated.

Review collected in partnership with this hotel
 Report
Helpful?
Thank mmr329
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review
Google Translation

We appreciate you guys!

Stigler, Oklahoma
Reviewed 3 weeks ago

This hotel is located well within walking distance to many of the local attractions in Hot Springs. It is very clean. Each staff member was very accommodating. The breakfast is good. The bar area was nice and roomy. Great place to meet up with friends for pre or post cocktails and well priced. I would definitely stay here again. Easy...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jill C
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you!

Dyersburg, Tennessee
Reviewed 3 weeks ago

We attended a volleyball tournament and stayed with you guys. The hotel was nice just wish it was completely finished. Elevators were SLOW we weren't able to wait so we had to use the stairs (we were on the 6th floor) and the elevators were under construction. Overall it was a nice place with very nice staff. Hoping by next...

Review collected in partnership with this hotel
 Report
Helpful?
Thank tracy885
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you staying with us. One of our elevators is undergoing a modernization. I apologize for the inconvenience and look forward to your next stay.

289 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (47)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Room/Suite (5)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (222)
Viewed
2 Queen (23)
Viewed
Amenities (2)
Viewed
King (31)
Viewed
Dining (37)
Viewed
The Hotel (78)
Viewed
Two Queen Parlor (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (2)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hot Springs hotels
0.4 km away
Embassy Suites by Hilton Hot Springs
9.5 km away
Lookout Point Lakeside Inn
Lookout Point Lakeside Inn
#1 of 44 in Hot Springs
828 reviews
4.8 km away
Comfort Suites Hot Springs
Comfort Suites Hot Springs
#4 of 44 in Hot Springs
442 reviews
Show Prices
Show Prices
Show Prices
5.5 km away
Courtyard Hot Springs
Courtyard Hot Springs
#6 of 44 in Hot Springs
182 reviews
0.0 km away
Holiday Inn Express & Suites
Holiday Inn Express & Suites
#8 of 44 in Hot Springs
135 reviews
4.2 km away
Candlewood Suites Hot Springs
Candlewood Suites Hot Springs
#23 of 44 in Hot Springs
194 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Hot Springs1& Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2017 ... more   less 

Additional Information about The Hotel Hot Springs & Spa

Address: 305 Malvern Ave, Hot Springs, AR 71901-5445 (Formerly The Austin Convention Hotel & Spa)
Region: United States > Arkansas > Hot Springs
Price Range: RM549 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Hot Springs & Spa 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Hotels.com so you can book your The Hotel Hot Springs & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
Austin Hotel Hot Springs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hot Springs & Spa staff and other travellers.
9 questions
Ask a question
Eureka Springs, Arkansas
6 months ago
Paris, TX
12 days ago
Paris, TX
12 days ago
Richmond, Texas
Cary, Illinois
2 months ago

See all questions (9)

Questions? Get answers from The Hotel Hot Springs & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds are high, so may be hard for some seniors to get on the bed.”
 of 5 bubbles G9129BNdavidp, 21 Mar 2017 | Read review
“Move the coffee machine into the bedroom!! ”
 of 5 bubbles K2264FTjulien, 18 Mar 2017 | Read review
“The bathroom only has a shower -- which is just fine for me.”
 of 5 bubbles 686stacyh, 13 Mar 2017 | Read review
“Stay away from elevators”
 of 5 bubbles luvtotravel4fun00, 12 Mar 2017 | Read review
“Only visited the lounge”
 of 5 bubbles Davidtw41, 4 Mar 2017 | Read review
5 of 5