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Embassy Suites by Hilton Hot Springs

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Traveller (208)
Room & Suite (81)
Dining (12)
Overview
  • Excellent60%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Hot Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Hot Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,484)
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1,481 results
Traveller rating
873
356
137
66
49
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Time of year
LanguageEnglish
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873
356
137
66
49
Show reviews that mention
All reviewsconvention centerevening receptionmanagers receptionmade to order breakfastpiano barcorner suitefree shuttleshuttle servicenice hotelbathhouse rowcomplimentary breakfastindoor poolclean roomsclose to downtownnational parkdefinitely stay here againatrium
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1 - 5 of 1,481 reviews
Reviewed 5 days ago

The location of the property is just off the main road which I liked. The original rooms given to me and my family smelled of smoke. When asked for air freshener we were given new rooms however these rooms did not smell as bad but...More

Review collected in partnership with Embassy Suites Hotels
Thank Suzi E
Response from Stacey E, Director of Sales at Embassy Suites by Hilton Hot SpringsResponded 4 days ago

Thank you for your comments. Our goal is to make every guest a raving fan and we missed the mark. Please know we will use your comments going forward to make sure our offerings are consistent and our rooms smell fresh and clean. We hope...More

Hotel's Favourite
Reviewed 27 June 2018

I've been to Hot Springs, Ark 4 times. The first time I stayed at another hotel. The last 3 times I stayed at Embassy and anytime after I will be staying at this hotel. It's a walk away from the main street Central Avenue and...More

Review collected in partnership with Embassy Suites Hotels
1  Thank Andrea G
Response from hotesdos, Director of Sales at Embassy Suites by Hilton Hot SpringsResponded 28 June 2018

Thank you so much for the great review and for your loyalty! We look forward to having you back with us in the near future!

Reviewed 1 week ago

We stayed here for 2 nights at the end of May. We had a corner suite with view of the mountains the suite was very nice and big. Love the cocktail hour especially after traveling from Florida and getting in right when it started. It...More

Thank christy c
Response from Stacey E, Director of Sales at Embassy Suites by Hilton Hot SpringsResponded 6 days ago

Thank you for being our guest!! We are so glad you got here in time to enjoy our reception! We hope you will stay with us again the next time you are in the area!

Reviewed 1 week ago via mobile

Spent the night here last night. Convenient to downtown offers shuttle to dozens of restaurants and shops. Free happy hour and free fresh breakfast. Staff friendly and helpful. John the bellman big help and very friendly as was the breakfast staff. A little more princely...More

Thank FalseCast
Response from Stacey E, Director of Sales at Embassy Suites by Hilton Hot SpringsResponded 1 week ago

Thank you so much for the great review and your comments! We agree, John is awesome! And I'm glad you found the rest of our staff to be friendly and helpful too. Please come back and stay with us again soon! Hot Springs has so...More

Reviewed 1 week ago

I have stayed at this hotel every year for over 10 years consecutively. I love this hotel. This year however, I left disappointed. The room was comfortable and relatively clean. A/C worked great. Internet was too slow to really do anything with. The carpet and...More

Review collected in partnership with Embassy Suites Hotels
Thank jnall2018
Response from Stacey E, Director of Sales at Embassy Suites by Hilton Hot SpringsResponded 1 week ago

We are saddened to hear you were disappointed in your stay this year! We strive to make our guest's experience a good one. Our front desk staff goes thru continual training, but we will make sure everyone is confident in that training. Thank you for...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$164 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Business Hotel in Hot Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Business Hotel in Hot Springs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (208)
Room & Suite (81)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Margaret W
17 January 2018|
AnswerShow all 4 answers
Response from Kschatzl | Property representative |
2 connecting suites is a very comfortable option. If you prefer just one suite I would suggest a double queen suite. There are two queen beds in the bedroom and a full size sofa sleeper in the living room. Kurt, General... More
0
Votes
elkinstarial
1 May 2017|
AnswerShow all 3 answers
Response from Dale H | Reviewed this property |
I'm sorry. I do not know the answer to your question. However, I feel if you have a credit card, they won't care what your age is. If in doubt, call the hotel directly
1
Vote
TimSpellman
24 April 2017|
AnswerShow all 2 answers
Response from Kschatzl | Property representative |
6:30-9:30 Sunday-Thursday and 7-10:30 on weekends and holidays.
1
Vote
Room Tips
"The corner suites are nice."
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"Corner rooms are larger and may be worth the upgrade if you have a big family (we have 4 kids)."
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"High floor on front of hotel has best views"
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"Go elsewhere"
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