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Embassy Suites by Hilton Hot Springs

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Embassy Suites by Hilton Hot Springs
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1,188 Reviews from our TripAdvisor Community

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Showing 1,186: English reviews
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McKinney, Texas
Reviewed yesterday NEW

We took a group of seniors from a small private school to Hot Springs for their senior class trip. We stayed at the Embassy Suites for three nights, and the hotel was great. Working with Robin S. before hand was a breeze. She did a great job working with us to set up our group reservations. While at the hotel...

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Helpful?
Thank ACLang
Brooklyn, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016 via mobile

We stayed on the 9th floor and had a great view looking up to the mountain and the observation tower. The room was clean and had very comfortable beds. The staff was very attentive and there is a free shuttle to and from sites on the downtown strip. As if that wasn't great enough there is also quite possible the...

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Helpful?
Thank William S
About Hotel's Favourite Review
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for posting such a nice 5 star review on TripAdvisor. We appreciate your mentioning our great staff and the views from your suite. We also appreciate your very nice compliments about our free made to order breakfast and our complimentary shuttle service. We hope for an opportunity to be of service...

Savannah, Tennessee
Reviewed 3 days ago NEW

King suite was spacious, clean & comfortable. The hotel is very nice. Staff is pleasant & helpful. I gave it a 4 because the Friday night piano player could be heard in my room while sitting in the front of the room (facing the atrium). The free breakfast is very good. You have the choice of earing from the buffet...

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Helpful?
Thank Savannah38372
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to post such a nice review. We are very pleased that you found your suite to be clean and comfortable and that our staff was pleasant and helpful. Thank you also for mentioning our great breakfast options. I appreciate your comments about our Atrium piano music. We...

Vilonia, United States
Reviewed 3 days ago NEW

We were in Hot Springs to celebrate my daughter's 18th birthday. I would recommend the Embassy Suite in Hot Springs AR. The staff was very friendly, the room was clean, and the bed was very comfortable. We need extra pillows for the hide-a-bed and they brought them to us quickly. The Manager's Reception had good snacks and drinks for all...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 559carole
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for choosing our hotel for your daughter's special 18th birthday celebration. We are pleased that you had a good time and the staff was friendly and responsive. Our complimentary evening reception and free made to order breakfast definitely help create a great family value. We hope to be of service to you again soon. Sincerely, Kurt...

Saint Louis, Missouri
Reviewed 4 days ago NEW

This hotel has got it goin' on! Stopped over for a night on Sat. Mar 18 on the way down to Louisiana. Great location. Super welcoming lobby. Helpful, friendly, informative staff. Clean rooms. Excellent breakfast. The lobby and courtyard were FANTASTIC! Enormous and so fun. Great bar and sitting area with free breakfast and evening treats. It made you just...

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Helpful?
Thank jenny737
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Wow, what a great review! If you think Saturday Night was fun you should have been here Friday night for the World's Shortest and Wackiest St. Patrick's Day Parade. It was all free with several celebrity officials and great entertainment. Not much I can say about your review, except thanks! Your review covered it all as if you were on...

Wichita Falls, Texas
Reviewed 6 days ago NEW

Entire staff that we came in contact with was very friendly, helpful and made you feel welcomed. Not only did the lady serving the evening drinks to the omelette man but also the staff clearing the breakfast tables all greeted you with a smile and friendly conversation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y3481JVjamesr
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to compliment our staff. I am very pleased that you were made to feel welcome by Charlie at the evening bar (she is a very sweet and caring lady) and Phillip our outgoing omelet man. I will be sure to pass along your kind words. Sincerely, Kurt...

canton, United States
Reviewed 1 week ago

friendly staff, close to major attractions, clean spacious rooms, free breakfast and evening happy hour. Shuttle service available to any location within 5 mile radius. relaxing and soothing spa experiences.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank brendapT327UM
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for being our guest and for the time you took to post your 'Perfect Place' review. We are very pleased that you enjoyed our friendly staff, convenient location, free shuttle service and your services in Spa Botanica. Spa Botanica was the first Embassy Suites Spa ever and we have highly qualified veterans on our team that make us...

Mississippi
Reviewed 1 week ago

The hotel was a typical Embassy Suites style with a beautiful waterfall atrium and delicious breakfast buffet. The Bistro Restaurant offered a nice menu, but was too pricey in my opinion for what you actually get. Food was okay though. Location was great here!

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Helpful?
Thank L. Sydney Fishe... I
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and for the very nice review. We are pleased that you enjoyed the ambiance of our Atrium as well as our delicious complimentary breakfast. When you consider our free made to order breakfast and our complimentary evening reception with drinks and snacks, our overall food and beverage value cannot be beat. We hope to...

Dallas, Texas
Reviewed 1 week ago

We are a family of 4 (with teen girls). So we need a suite or 2 rooms. Embassy suites is a decent value and usually good sized rooms. There is free daily made to order breakfast which is nice and a daily evening reception with free well drinks, beer and wine and a basic snack. The bar tender was fast...

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Helpful?
Thank kimr972
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for your family getaway last week and thank you for taking the time to post a thorough review. We appreciate your feedback and I promise you we always read it, share it, and follow up to make adjustment where we can. We are very pleased that you had a good stay. We are glad...

Dallas, Texas
Reviewed 1 week ago

The hotel was great and great location. Everything is near by and walking distance. Beautiful views from your room and it's pet friendly. The only issue I had was the sofa bed mattress. It's worn out and need to be replaced

Review collected in partnership with Embassy Suites Hotels
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Thank fredy1317

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Region: United States > Arkansas > Hot Springs
Price Range: RM742 - RM1,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Priceline, Hotels.com and Orbitz so you can book your Embassy Suites by Hilton Hot Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Business Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travellers.
15 questions
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22 days ago
The Colony, Texas
9 months ago
Jackson, Tennessee
over a year ago
4 months ago

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Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 2nd floor near elevators. No problems, easy access to lobby.”
 of 5 bubbles lsydneyfisheri, 19 Mar 2017 | Read review
“We are on the top floor so occasionally it took a long time to get down”
 of 5 bubbles kimr972, 19 Mar 2017 | Read review
“Across the street from the convention center with great parking in the rear of the convention center.”
 of 5 bubbles KenW927, 15 Mar 2017 | Read review
“Ask for a corner suite - a little more money but worth it.”
 of 5 bubbles tcbell, 12 Mar 2017 | Read review
“Some rooms face the National Park and mountains.”
 of 5 bubbles 363kathyd, 22 Feb 2017 | Read review
5 of 5