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Crowne Plaza Hotel Madison

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Traveller (101)
Room & Suite (95)
Dining (9)
Overview
  • Excellent19%
  • Very good26%
  • Average24%
  • Poor17%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (489)
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Traveller rating
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LanguageEnglish
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84
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1 - 5 of 488 reviews
Reviewed 6 March 2018 via mobile

I would have given it a one, however the shuttle driver and the breakfast bumped it up to a two. Very old hotel with zero (yes 0) signs of updating. The lobby looks ok, and that's about it. The hallway looks like you walked in...More

Thank Albyfli
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 7 March 2018

Thank you for taking the time to tell us about your recent stay. I am sorry to hear that your stay with us was anything but perfect. We are in the process of making several updates and changes throughout the hotel in order to provide...More

Hotel's Favourite
Reviewed 25 June 2017

This property is just across from the mall in Madison and right on the main drag. Pro: Room was spacious and clean. Air vents don't blow directly across the bed and air conditioning is quiet!. The room had a mini fridge, microwave, and a coffee...More

Thank kateg1414
Reviewed 6 March 2018

This hotel is a disaster! The walls and bathroom are filled with stains. The rooms smell like old people. The wall in the bathroom is actually coming apart! Outdated everything! The elevators are slow and scary. I ordered pizza and got half my toppings i...More

Thank Martyn G
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 7 March 2018

Thank you for taking time to tell us about your recent stay with us. I am very sorry to hear of the issues you had encountered during your stay with us and they will be passed on to the necessary departments. We are in the...More

Reviewed 28 February 2018

We have stayed at this hotel a few times, usually with our family requiring two beds. This time we were traveling with just two adults and got a king room. It was actually a suite which really surprised us. The space was nice, but the...More

Thank LuvMex828
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 1 March 2018

Thank you so much for taking time to tell us about your recent stay. I am sorry to hear that your stay with us was anything but perfect. We are in the process of making several changes and updates throughout the hotel in order to...More

Reviewed 28 February 2018

Having read many uncomplimentary online reviews of this hotel we were unsure about using it, but it suited the area we needed. It is true as others have commented that, lobby aside, the hotel is looking tired. However the room was clean, bed comfortable, bigger...More

Thank DaphneWillis
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 1 March 2018

Thank you for taking the time to tell us about your recent stay. I am sorry to hear that your stay with us was anything but perfect. We are in the process of making several changes and updates throughout the hotel in order to provide...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (101)
Room & Suite (95)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
whatsupstephaz
21 June 2016|
AnswerShow all 2 answers
Response from virginia g | Reviewed this property |
We were fine but you can't get the room really cold. I think it was mid 70's.
0
Votes
Bill F
18 August 2015|
Answer
Response from Karen T | Property representative |
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
0
Votes
Room Tips
"Go somewhere else"
Read review
"Stay at another hotel"
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"Lots of hotels along this strip, but we were travelling and we did not have much time to look for options."
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"Ask for a room facing outward so you don't overlook the pool, unless that's your thing"
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