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Crowne Plaza Hotel Madison

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Traveller (101)
Room & Suite (95)
Dining (9)
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Overview
  • Excellent18%
  • Very good24%
  • Average27%
  • Poor17%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (491)
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Reviewed 23 March 2016 via mobile

We chose this hotel for their park & fly option. Excellent shuttle service. Our room was clean, well-appointed and comfortable. The breakfast buffet was more than adequate, hot and cold as appropriate. We did not have an opportunity to use the pool. I doubt I...More

Thank Linda M
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 25 March 2016

Dear Guest, Thank you for your comments from your recent stay at the Crowne Plaza Madison. I am so glad the Park and Fly option worked for you and that you enjoyed the hotel. We look forward to your next visit when in the Madison...More

Reviewed 18 March 2016

Lobby area is expansive and welcoming. It's all downhill after that. Room 635 had duct tape around windows to prevent leaks. Blinds were in tatters. Lamp on desk did not work. Had to turn thermostat to 90 all night with fan on high to stay...More

1  Thank cztech
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 21 March 2016

Dear Guest, I am so sorry we did not meet your expectations. I will bring the items you mentioned to the attention of our Engineering team and get them taken care of right away. We value your business and hope you will give us another...More

Reviewed 12 March 2016 via mobile

I'm just closing out another four day stint in Madison on business and I spent my nights at the Crowne Plaza. I've been here many time and the hotel is pretty basic. It's an older hotel and while it was nice in its day, it...More

Thank Pat M
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 14 March 2016

Dear Guest, Thank you for your comments. We will address the items you mentioned from a service perspective and appreciate you bringing them to our attention. It is our goal to provide a home away from Home atmosphere for all of our guests. We hope...More

Reviewed 1 March 2016

I brought 84 people to this hotel and everyone liked it. They were prepared for us upon check in and processed us very quickly. The rooms were very nice, clean and comfortable. The pool area as clean and the kids had a great time. They...More

Thank Gina D
Reviewed 19 February 2016

not great dog friendly hotel. nowhere to walk too busy street lot of traffic in area. elevators super slow no comments from staff on dog. expensive charge extra 25 for dog. would not recommend. weekends in madison always some kind of teenager hockey cheerleading etc.not...More

Thank jeff w
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 22 February 2016

Dear Guest, I am so sorry you had a poor experience at our hotel. This is not our usual standard of business. We welcome dogs into our hotel, many staff members are dog owners as well. It is our goal to provide that home away...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (101)
Room & Suite (95)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
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whatsupstephaz
21 June 2016|
AnswerShow all 2 answers
Response from virginia g | Reviewed this property |
We were fine but you can't get the room really cold. I think it was mid 70's.
0
Votes
Bill F
18 August 2015|
Answer
Response from Karen T | Property representative |
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
0
Votes
Room Tips
"Go somewhere else"
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"Stay at another hotel"
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"Lots of hotels along this strip, but we were travelling and we did not have much time to look for options."
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"Ask for a room facing outward so you don't overlook the pool, unless that's your thing"
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