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Madison Concourse Hotel and Governor's Club

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1,188 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Wauwatosa, Wisconsin
1 review
Reviewed 2 days ago NEW

My wife and I stayed in a Governor's Club level room in mid-November. While the room was adequate, the experience in the lounge area was disturbing. Part of the benefits of the Governor's Club level are complementary drinks and snacks. Upon arriving, we went to the lounge to partake of a few of the drinks. Upon entering, we observed that... More 

Helpful?
Thank 12ronaldklick
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to write this review, Ronald. We sincerely appreciate your feedback as it not only helps us improve your future stays, but the stays of all our guests. We strive to provide each and every one of our guests with extraordinary service and incredible stays, and that is definitely not what you describe.... More 

New York City
Level Contributor
215 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 1 week ago

Terrible bed - lumpy and thin. Pillows even worse - really lumpy and flat. Room either roasting or freezing. When you turn on the fan or heat, the noise is very distracting. Decent sized workspace in room. Was there on business and the hotel nickel and dimed my company. None of the arrangements that were contracted before our arrival were... More 

Helpful?
Thank UWSall
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Hi There, We are so sorry to hear about your stay, UWSall. We strive to always provide each and every one of our guests with extraordinary service, impeccable facilities, and an all around wonderful stay. What you describe is not representative of that, and for that we do sincerely apologize. We will be sure to take a look at your... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
10 reviews
Reviewed 2 weeks ago

Loved every minute in this very nice hotel in the center of downtown, right off famous State Street. After the best sleep we've had in months, we woke up Saturday morning and walked a block block to the Farmers Market circling the capitol, then walked down State Street to the U of W. Had a delicious light dinner in the... More 

Helpful?
Thank 115ama
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Oh my gosh! We absolutely love this review, 115ama. Thanks for taking the time to write such a thorough (and beautiful) blurb about The Madison Concourse Hotel and Governor's Club. We certainly love being right in the heart of downtown Madison, and it sounds like you got to experience that as well. Being within footsteps of all the fun is... More 

1 review
Reviewed 2 weeks ago via mobile

Easy check-in. Front desk was awesome. Rooms are clean and updated. Beds are comfortable. Close to everything downtown. Lots of good food within walking distance. I would highly recommend to anyone staying in Madison.

Helpful?
Thank Bob S
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy your stay during the conference went so well, Bob! It sounds like you had a great stay from start to finish - which we couldn't be more thrilled about. Thanks for choosing us, and we hope to see you again soon! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is really nice. Beautiful location right next to the capital building and in walking distance to campus and great restaurants and bars. Our kids are 10 and 7 and had a lot of fun in the pool and game room. I enjoyed the sauna! Rooms were clean and staff was very helpful and friendly. We did not eat... More 

Helpful?
Thank Bobbie M
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy you had such a great visit with your family, Bobbie! Thank you for choosing The Madison Concourse Hotel and Governor's Club. It sounds like you got to experience all the things that we absolutely love about our hotel - the location, the family fun, and our team! We hope you get a chance to come back... More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Attended my nephews wedding in August and this was the hotel recommended. It was incredible once our room was provided. The view of the capital especially at night was breathtaking. The Governor's club level is highly recommended as there is a happy hour and breakfast for guests on that level. Walking distance to everything. There was a giant farmers market... More 

Helpful?
Thank JM34
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Wow! What a great review, JM34! We are so honored we got to play a part in your nephew's special day, and that you had such a wonderful time visiting us. That view from the Governor's Club Lounge is really something, isn't it? We hope to see you again soon! Thanks for choosing The Madison Concourse Hotel and Governor's Club.... More 

Mountain View, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I selected the hotel because of the proximity to UW Madison but I'd return because of the amenities and my great experience with the hotel staff. The housekeeping team especially deserves a shout-out when I accidentally left my door open.

Helpful?
1 Thank mvspike
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to review your visit, MVSpike! We are so glad you had such a great stay, and that our housekeeping team took care of you so well. Thanks for choosing The Madison Concourse Hotel and Governor's Club! Best, Stephanie More 

Menomonie, Wisconsin
1 review
Reviewed 3 weeks ago

I have stayed in Madison for many conferences in the past decade, and the stay at the Concourse was by far the best! The amenities and size of the guest rooms were wonderful and will be a good choice when I have my family with me. This hotel will be at the top of my list of choices in Madison... More 

Helpful?
Thank bonniescheel
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad your conferences here went so well, Bonnie! Thanks for choosing The Madison Concourse Hotel and Governor's Club, and for taking the time to write a review! We hope to see you (and your family) again soon! Best, Stephanie More 

1 review
Reviewed 3 weeks ago via mobile

Clean, top notch staff, easy walking distance to the Capitol, State Street, and amazing restaurants. Two fun bars and a Starbucks on location..... Been to wedding receptions and work conventions here and both were well ran

Helpful?
Thank Kevin S
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Well we think you are the best, Kevin! Thanks for taking the time to review your visit. We are so glad you have such wonderful experiences here at The Madison Concourse Hotel and Governor's Club. We hope to see you again soon! Stephanie More 

Washington DC, District of Columbia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

I stayed at this hotel last month for a conference, and was blown away by the experience. The hotel's location is amazing-you could not be more central, in the prettiest part of Madison, with the biggest and best farmer's market in America literally down the block every Saturday. The hotel itself is lovely: elegant, demure, but just very very comfortable.... More 

Helpful?
1 Thank mumbaimaven
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Oh my gosh, MumbaiMaven! We are absolutely ecstatic about this review! Thank you so much for taking the time to write about your stay. We are so happy you had such a wonderful visit to our hotel and restaurant, but even happier that you had such positive encounters with or team. Above all us, we strive each and every day... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 

Additional Information about Madison Concourse Hotel and Governor's Club

Address: 1 West Dayton Street, Madison, WI 53703-2582
Region: United States > Wisconsin > Madison
Price Range: RM603 - RM1,215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Reservation Options:
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi
Hotel Style:
#2 Green Hotel in Madison
#2 Business Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Madison Concourse Hotel and Governor's Club staff and other travellers.
5 questions
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Culver City, California
over a year ago
Collierville, Tennessee
over a year ago
Culver City, California
over a year ago

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Questions? Get answers from Madison Concourse Hotel and Governor's Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake views from higher floors on the N. side but some street noise. Some views from the S. may be limited by adjacent building.”
  • 14th Floor, looking N. towards L. Mendota
 of 5 bubbles 462chetr, 5 Nov 2016 | Read review
“My 7th floor room had a beautiful view of the Capitol Building”
 of 5 bubbles dcurlee, 28 Oct 2016 | Read review
“Governors club is the best value - open bar, free breakfast, heavy hors d'ouevres and dessert.”
 of 5 bubbles 745cathyk, 24 Oct 2016 | Read review
“Be sure to check our the Governor's Club rooms.”
 of 5 bubbles kaczmarek3, 18 Oct 2016 | Read review
“Governor's Club is highly recommended”
 of 5 bubbles us4travelers, 18 Oct 2016 | Read review
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