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Madison Concourse Hotel and Governor's Club

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1,217 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Madison, Wisconsin
Reviewed 5 weeks ago

This is a gorgeous hotel right off the square in downtown Madison. They hosted a Holiday party for our company and did a wonderful job. The food was EXCELLENT and the staff was very friendly and helpful. The rooms are decorated beautifully (we had a great view of the capital) and they're extremely clean. This was my first time in...

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Helpful?
Thank Johnscas
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We love this review, John! Thank you so much for your kind words about our hotel. We are glad you had such a great time at your company holiday party - those are definitely some of our favorite events here! We can't wait for many more visits in the future! Best, Stephanie

Westboro
Reviewed 5 weeks ago

To me this was a luxury hotel starting with valet parking. Beautiful on the inside. The 3 elevators were a plus. We did not eat at the restaurant or go to the bar, but I'm sure they would have been nice too. We would definitely stay there again.

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Helpful?
Thank Janice M
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you had such a great visit, Janice! Thank you for taking the time to review your stay here at The Madison Concourse Hotel and Governor's Club. We are happy we made such a good impression on you - from start to finish. Thanks for staying with us, and we hope to see you again soon (maybe...

Indianapolis, Indiana
Reviewed 13 December 2016

I travel about 150 nights/year and for the size of the city, this was as nice a property as I stayed at this year. The property (including exercise room, pool and spa) was immaculate. I ate in the restaurant for lunch pone day and twice for breakfast; the food was excellent as was the service. The staff was exceptionally pleasant,...

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Helpful?
Thank gbkent2016
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for this kind review and your recommendation, GBKent! We are so glad you had such a wonderful stay and enjoyed our amenities so much! It makes us so happy that you noticed the pride we take in our work here at The Madison Concourse Hotel and Governor's Club. We are so proud of this hotel and...

Reviewed 11 December 2016

I've have lived in a big city for my entire life. Born in NYC, used to live in Philly, and Boston, MA for several years. I have traveled all over the place and stayed in various hotels. Usually staying in the coastal cities, I've never visited anything in the midwest. Therefore, this time I chose to head to Wisconsin. After...

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1Thank Brian C
Reviewed 10 December 2016

The hotel is located in the center of all things Madison and you couldn't ask for better amenities. Choose a room in the Governors Club for the full Concourse experience, well worth the price. The rooms are clean and comfortable and the views are gorgeous.

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Thank Amy S
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you enjoyed your stay, Amy! Thanks for choosing The Madison Concourse Hotel and Governor's Club, and for taking the time to write about your visit. We hope to see you again soon! Best, Stephanie

Reviewed 9 December 2016

I visited the Madison Concourse Hotel at the beginning of December. The staff was pleasant, attentive and helpful. My room was well appointed, spacious, clean, and comfortable. I appreciated all the amenities available in the hotel. I couldn't have asked for a better location. I definitely plan to return again!

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Helpful?
Thank Thomas H
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Awesome, Thomas! We are thrilled to hear you had such a wonderful visit. From your room, to your interactions with our team, it sounds like you had a great time, and we couldn't be happier. Thanks for taking the time to review your stay. Come again soon! Best, Stephanie

falmouth, maine
Reviewed 8 December 2016

went here as a guest of a company that flew me to Wisconsin for business reasons. gotta tell you. excellent. clean, superb location, old building but beautiful decorated and immaculate style. there's an exclusive governors club on 12th floor and i had a room on the same level. spacious, modern, all the usual stuff. I have no idea what it...

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Thank chimayred
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you had such a wonderful time, Chimyared! Thanks for visiting us and for taking the time to write a review of your stay. The Governor's Club lounge is certainly one of our favorite parts of our hotel, and we are happy that we got to shrre that with you. Isn't that view incredible?! Thanks again! We...

Mondovi, Wisconsin
Reviewed 5 December 2016

The staff are always pleasant and very helpful. Nice clean facility. The room was spacious and nicely laid out. The meeting rooms are very nice and the food was excellent. The staff do a nice job of setting up lunch for 200+ people.

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Thank steigen2016
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you had such a pleasant stay, Steigen! Thank you for choosing The Madison Concourse Hotel and Governor's Club for your most recent business trip to Madison. We hope to see you again soon, for business or for pleasure! Best, Stephanie

Reviewed 5 December 2016

This is the second time that I have stayed at the Concourse Hotel for a conference. This hotel is perfectly located on the "Square" where you can walk to food and various other activities. The front desk staff is very helpful and professional. This last time I was upgraded to the Governor's club and it was great. The private lounge...

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Helpful?
Thank Tracy R
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy to hear you had such a great time, Tracy! Thank you for choosing The Madison Concourse Hotel and Governor's Club for your recent conference, and for writing such a lovely review. We are glad that you were able to enjoy the great aspects of our location and had a nice visit to our Governor's Club Lounge....

Sabana Westpunt, Curacao
Reviewed 5 December 2016

We booked a room in the governors club, which is supposed to be the top of the line for the Concourse. When we arrived at check-in, we were informed that we had been moved down to the 10th floor, which is not the governors club. We would be allowed to access the lounge on the Governors club floor (12th). We...

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Helpful?
Thank Charles S
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Hi Charles, Thank you so much for your detailed and candid review of your experience with us. We truly appreciate your feedback, as it not only allows us to improve our service to you but to all our future guests. We do sincerely apologize for the issues you faced at check-in and with our Governor's Club lounge. Although we love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 

Additional Information about Madison Concourse Hotel and Governor's Club

Address: 1 W Dayton St, Madison, WI 53703-2582
Region: United States > Wisconsin > Madison
Price Range: RM657 - RM1,153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Reservation Options:
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi
Hotel Style:
#2 Green Hotel in Madison
#2 Business Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Madison Concourse Hotel and Governor's Club staff and other travellers.
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Questions? Get answers from Madison Concourse Hotel and Governor's Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with access to the club lounge is a must for us but all of their rooms are nice!”
 of 5 bubbles kathleenl927, 17 Jan 2017 | Read review
“Governors Club offers exceptional value with wonderful amenities.”
 of 5 bubbles 538danh, 13 Jan 2017 | Read review
“The staff selected a room with an amazing night view.”
 of 5 bubbles sharpslowey, 29 Dec 2016 | Read review
“Up grade to the upper floors if possible!”
 of 5 bubbles C5770LFdavidh, 22 Dec 2016 | Read review
“Governors Club!”
 of 5 bubbles carolynnel250, 19 Dec 2016 | Read review
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