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BEST WESTERN East Towne Suites

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#14 of 61 Hotels in Madison
Certificate of Excellence
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582 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Reviewed 1 week ago NEW

After a terrible experience at a BW in Black River Falls, WI. (with black water in the shower, toilet and sink), tht caused me to swear-off of this chain, I gave a BW in Madison East a chance. Boy was I impressed. Very clean, great friendly service from everyone at the site. And maybe the BEST breakfast that I've had...

Thank James G
La Crosse, Wisconsin
Reviewed 1 week ago via mobile

We stayed here with some friends of ours. Check-in was easy, rooms were nice and clean and breakfast was good. The staff was excellent! Everyone was extremely friendly and helpful. We ended up heading to the lobby to play cards with our friends and the front desk staff offered to open the dining area for us so we would have...

Thank megeemo
Reviewed 2 weeks ago

No matter how I tried to think of it, I could not view our room as a suite. It was l a long and narrow room. The bath is smaller than most closets. The door swings in and misses the sink by a small margin, just barely missed the water closet and luckily there is a stop in the floor...

Thank Matthew H
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi Matthew, Thanks so much for choosing to stay at our hotel. We hope to see you again soon.

Reviewed 2 weeks ago

The man at the desk upon check in was professional and punctual. The suite we stayed in was clean and well appointed but the sink and the bath drains both backed up which I mentioned to the front end desk upon checking out. The complimentary breakfast which means free of charge which it is not, is actually mandatory since you...

Thank Eugene F
Milwaukee, Wisconsin
Reviewed 3 weeks ago

The hotel was located in a nice area on the west side of the city. It was easily accessed from the interstate and just a few minute drive to downtown Madison. The room was clean and a good size. The staff was friendly and helpful. The breakfast offered a good selection and availability. It was a pleasant experience and we...

Thank william k
Appleton, Wisconsin
Reviewed 4 weeks ago

My first stay at the Best Western East Town Suites was a good one. I was in town for three nights for a business conference and refused to stay where the conference was being held (just down the road…bad past experience). I found the BW because of its close proximity and positive feedback on TA. Thought the rates were really...

Thank Patrick M
Appleton, United States
Reviewed 4 weeks ago

I enjoyed my stay. Service was friendly. Front desk did a good job of getting me a cab ride when needed. The real value was the freshly made eggs and sausage served during breakfast. It would be even better if you could find a low cost yogurt greek yogurt with low sugar and no artificial ingredients.

Review collected in partnership with Best Western
Thank douglasv802
Reviewed 4 weeks ago via mobile

Very nice 4 - day stay & would return. Clean, quiet, and comfortable. ALL staff efficient and friendly. Food at breakfast was good and served in a clean pleasant cafe. Ample free parking. Close to shopping, many/varied restaurants, interstate, and five minute drive to downtown and many attractions.

Thank Rebecca H
Milwaukee, United States
Reviewed 2 December 2016

Overall a good stay, the room was comfortable and the price was good (we were in town for a Badger game!) centrally located and the hot tub was great. Faced two issues our smoke detector broke and the person at the front desk said we had to come replace it or switch rooms. We replaced it. Also the breakfast was...

Review collected in partnership with Best Western
Thank gloriank
Tampa, Florida
Reviewed 29 November 2016

We were in town for a funeral so it wasn't a pleasure trip. However, the staff was extremely helpful and accommodating. The breakfast was good and plentiful. The room was clean and had a great bed, couch, chairs, etc. It is in a good and safe location. We were able to use the airport shuttle as well. Be sure to...

Thank TheDorans2013

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN East Towne Suites

Address: 4801 Annamark Dr, Madison, WI 53704-7400
Region: United States > Wisconsin > Madison
Price Range: RM335 - RM483 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#1 Best Value Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN East Towne Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN East Towne Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might want to see if you can upgrade rooms for a bigger bathroom.”
 of 5 bubbles patrickmC8967DS, 20 Dec 2016 | Read review
“We thought fourth floor was quiet.”
 of 5 bubbles V2513ZPdavidh, 2 Nov 2016 | Read review
“. AC does its job quickly but keep it on low or you may come back to the Arctic.”
 of 5 bubbles marggus5050, 24 Oct 2016 | Read review
“Room with a Patio for people who smoke”
 of 5 bubbles rockanroll4u, 13 Sep 2016 | Read review
“If our room was their basic, I can't imagine any room being bad. Free hot breakfast and in house liquor and amenities shop open 24/7.”
 of 5 bubbles jameslC1728KK, 10 Sep 2016 | Read review
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