We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfull kitchenextended stay hotelsoutdoor poolfront desk staffsimilar hotelskitchen areahome away from homebooked this hotelrooms are nicebusiness tripgreat staybed was comfortablewould definitely stay here againpauletteratestowelshousekeeping
We have a swim meet in Madison, we booked this hotel since it has the sofa bed so the little one can sleep by his own and won't interrupt the sister's sleep so she can swim well. The room is so big, and looked very...More
Thank Shuang J
Response from Manager_11525, Manager at Extended Stay America - Madison - Old Sauk Rd.Responded 5 April 2017
Thank you for taking the time to share your experience. I'm so pleased to hear that you and your family were well accommodated in your room, but please accept our apologies for the noise issue you experienced from other guests. Once more, thank you for...More
This hotel has been perfect for temporary housing-the front desk staff are professional and cherrie everyday. The housekeeping staff are professional and great when they take care of your temporary home. The facility is quiet and has everything you need while away from home.
Response from Manager_11525, Manager at Extended Stay America - Madison - Old Sauk Rd.Responded 2 February 2017
We appreciate you taking the time to share your experience. It is good to know you received excellent customer service from our staff and that your room accommodations were much to your liking. Thank you again for your kind words. The staff and I would...More
I came to Madison for a business trip and I found all I need and more in one place, the location is great, the rooms are very spacious, the whole place is clean, the rates are fair and the staff is super friendly. Highly recommended.More
Response from Manager_11525, Manager at Extended Stay America - Madison - Old Sauk Rd.Responded 18 November 2016
The team and I appreciate your feedback. It is great to know you would highly recommend our hotel because of our location, clean facilities, and exceptional staff. Thank you again for your kind words. The staff and I would love to provide you with another...More
I want to say I am here on a very long extended work assignment. I have found the housekeeping person Magdalena to be exceptional. She take the time to make my bed with blankets I have brought from home. She leave my room clean and...More
Thank Christine W
Response from Manager_11525, Manager at Extended Stay America - Madison - Old Sauk Rd.Responded 31 October 2016
It is so rewarding to see you had an excellent experience at our hotel. I am proud of our team for providing you with excellent customer service that made a positive impression. We will continue to provide you with a good experience for the rest...More
An apparent recent remodel is evident in beautiful rooms!
But completely empty kitchens. (More on that later)
Standing at a vacant counter for 20 minutes trying to check in during the afternoon isn't.
Dialing "0" got me the answering service who told me to 'wait...More